Hello W.
Google
Probably the best place to be if you’re looking for bad service.
There was one sweet and sympathetic girl, but aside from her, the manager and the men in suits were arrogant and dismissive.
The drinks are overpriced, with both the quantity and quality far below what you pay for. When I complained about this, the manager shrugged and said: “That’s what we do here. If you don’t like it, we cannot do anything.”
Yes, the view is nice, and everything looks clean, but strangely there were more staff members walking around than actual guests sitting at tables. That should already tell you something.
When I tried to pay with American Express, I was told “nobody in Budapest accepts AMEX.” That’s ridiculous—we had used AMEX everywhere else in the city, from small restaurants cafe kor, New York Cafe, or four seasons, or to buying the Budapest Card on the streets. If you’re going to lie, at least know your facts.
On top of that, when we left, they even argued with us, saying “people who spend €400 here don’t complain.” Well, we didn’t complain at Hotel New York either—because there the service, food, and quality actually matched the price.
This place? Probably the very last spot in Budapest you’d want to waste your money on.
