HigherDOSE

I absolutely loved my experience at Higher Dose. I love that we are given a spacious private room with plenty of space to change and a nice big washroom with shower. There are so many unique curated touches that add to the experience such as the mood lighting, the charcoal water, the tea tree soaps in the shower etc. In addition, Jesenia welcomed us and showed us around the space upon arrival, she did an excellent job she was well informed and very sweet. I have been regularly booking infrared saunas since my first visit here, I highly recommend checking out Higher Dose.

I'm updating my previous review to include their new location in ModernHaus Soho. This new location is a MUST visit! The views are absolutely incredible and they have an option to include a cold plunge into your session, which left me feeling energized all day and gave me the best night's sleep. I know a cold plunge after being in the sauna sounds painful, but they had a great guided meditation on an iPad in the room that helped me through it. I can't wait to go back! 11 Howard Review: I’m completely hooked on the saunas here at HigherDOSE. I’ve tried all of their offerings and they are all amazing. The staff is also so welcoming and helpful!

I LOVE this place! Such a cool concept and appreciate the light therapy in the sauna room. The amenities are beyond and staff was super friendly.

I had a relaxing time but I wish the website more clearly stated that the 30 min first time offer was 30 mins total in the room, not just sauna time. I felt a bit rushed because it’s a bit difficult to get ready and shower in five minutes if the recommended sauna time for benefits is 25 mins. Other then that, it was a cool experience and I’d love to go back!

Enjoyed the ambiance of the infrared sauna experience. Very clean, comfortable, and you can even connect to play your own music.

HigherDOSE is one of the best kept secrets in New York. If you have 60 or even 30 minutes to spare, an infrared sauna sessions checks off so many boxes in terms of self-care and recovery. Great for after a workout to prevent soreness, great for skin, and just great to take 30 or 60 minutes to PAUSE. Facilities are super clean. You have a whole room, sauna, and shower to yourself. Can also do it with your partner (fun, relaxing date idea!) Cool complimentary products like Cloudwater and they also have nice skincare like OGEE you can use. And the price is right!! They also do a punch card so they reward loyalty and consistency. In in the Howard Hotel. Such a gem. I try to go once a month if I can!

I went last Friday for the first time with a friend for the quick DOSE of 30 minutes to the Howard Hotel location. I have to say we had a magnificent experience. Brigitte guided and explained the process. AMAZING results after one session. I slept 10 hours! I barely sleep 5 hours a day due to stress. My skin looks amazingly soft and glow. Absolute relaxed after only 30 min. We would like to come back again and get if possible so kind of package for more sessions!

Hi! Higherdose is great! Although the very unfriendly staff. The older 30's/40's women that sits at the front on her personal phone on calls that makes you feel very bothersome when you arrive to your appointment and after when I was looking to reschedule. The actual saunas are great, clean, and great products. But, the staff really takes away from the experience and I rarely ever feel uncomfortable by the way staff act. I hope this gets fixed. Maybe another location's staff is better.

Wonderful and luxurious little spa afternoon for 2 that doesn't cost more than a benji ($100), which I really appreciated. The spa floor is on the third floor of the Howard Hotel, and upon entering--you're promptly greeted by the concierge and a super lush and cooling lobby. When you check in with the clerk in the hallway, (who was super nice btw), you have the option to sign some waivers, but I save some time by signing documents on my phone on the way. The whole floor is rather zen, except for the cleaners you can hear outside your room. You're welcomed in by refreshing scents, think Byredo or OUAI. We booked the 1 hour dose for two and were promptly ushered to our private room, which included the infared sauna centered and the adjacent bathroom to it, with high quality hair products (Redken Acidic Line), Peter Thomas Roth skincare products, and a tea tree body wash. Included was a hair dryer, some face masks, and some takeaways provided by some of the sponsors they're currently working with (eye masks, etc). Staff started the timer for an hour and we were left to our own devices in the dim, soothingingly calm lighted room. You are able to play your own music if you connect to the speakers but I thought it was fun to just vibe out to their own chill techno zen-yourself-out music. I loved how the sauna experience came with some cool wet towels and face wipes, as well as a ice cool water canister in the corner to refill as you please. The sauna itself was exceptionally clean and well kept. Since I don't experience this often, I found it most tolerable when I took frequent breaks outside by walking around or just refreshing myself with the towels provided. I was piqued when the staff notified us afterwards that there's a 15% discount when you book your next spa day with them right after your appointment, and that deal can be started anytime you come in. I felt refreshed for the rest of the day, despite being in this heatwave and perusing around LES/Chinatown afterwards (which is usually rather overstimulating and sweat inducing). I'll def be back--the time passes rather slowly, and it felt like one of those little luxuries that set the pace for the rest of the day. Exceptional experience with friendly staff, upscale facility, and affordable cost.

I brought a Matt pemf for a gift for the holidays.... I need to return there is no where to call ... have emailed several times no response. This is not acceptable. Per website have 30 days to return. This was a gift and he is not happy with product. If I can get a return address? This is a black hole to get someone on the phone trying to return a 1300 dollar Matt and no response or call back. Would not recommend buying from higher dose .

STAY AWAY! Absolute fraud. It tells you all you need to know that they only respond to positive reviews. I have a 25 email thread begging for a return label even though they have "30 day money back guarantee" with video evidence that they sent me a non working device. It's really a facade and the safety precautions on the back are etched in a foreign language. No one has responded since I sent all evidence & requested return label, phone line send s me straight to voicemail, please save yourself and do not give your money away to these scammers

One of the best hidden gems of downtown NYC when it comes to self-care and recovery. You essentially get a whole room to yourself for either 30 minutes or an hour to use the infrared sauna - get a good sweat, great for workout recovery, great for your SKIN, great for just taking a GOOD PAUSE - and then you can take a luxurious shower filled with nice toiletries to get ready for the rest of your day or your evening. So worth it and so easy to book.

Very clean facility and friendly staff. Really enjoy the light therapy color selection and the clean towels provided. There is a shower in the sauna room with complementary facial products. The showers also have shampoo, body wash, and conditioner. There is music in the background and cold water available. Appreciate the cold towels in the room as well. I love it so much, I'm going 2-3 times a week.

What an interesting experience! I booked my bf and I a 30 minute quick dose session. You enter through the lobby of 11 Howard hotel, and take the elevator up to the 3rd floor. There's a small check in desk, and if it's your first time, I highly recommend asking how it all goes down.. otherwise they'll prob just bring you to your room straight away because time is of the essence It looks like most of this floor has been rented out by HigherDOSE because your sauna is in a private hotel room. That means there's no common locker room area with showers or anything, all of that is in your hotel room. Thus, your undress/shower/dress time is included in your timed session. But the privacy is really nice! They have a water dispenser and a fridge with Perrier which you can bring into the sauna. It's also nice you can connect your phone to the speaker if you want to listen to music. I think a 30 minute session is a bit too quick to reap the benefits. If you're going to rinse off, you really only have 20-25 mins in the sauna, so I'd go for the 60 min next time. We were just starting to sweat around 15-20 mins. There are different light therapies you can choose from within the sauna, and they have a book at the check in desk that explains all the benefits of different colors. By the time I got into my room, I completely forgot LOL and they don't post it anywhere in the room, so we basically just used the auto function to cycle through all the colors. Did we get any benefits from a few mins of each color?? Who knows lol but it was a cool experience. Once you leave your room, you're pretty much done and don't need to check out or anything! I read that if you do go over your time limit (there's a timer inside the sauna), then they charge like $2.50 per minute or something. The only thing I really didn't like is the time limit. I went to Clean Market for infrared sauna, and felt much more relaxed because I could take my time getting dressed and washed up for the rest of my day. They also had rooms to relax after unlike higherdose.

Due to the poor customer service. I will not be purchasing from them again. I had to email 3 times about the missing pieces to my so called bundle. I has emails stating what was in my delivery. So i sent those screenshots and they claimed the missing pieces were still coming. When they didn't i emailed again. THEY then claimed my pieces were not apart of my bundle. When I had screenshot to prove it was. I did a price comparison of breaking the bundle apart with their current sale they had during my purchase to see which was a better deal. Poor customer service lead to me not even using my product besides the day I received the blanket. A waste of over 700.00 stay away from this company.

A hidden gem in NYC for a private sauna escape! This is located inside 11 Howard Hotel on the third floor. We were guided to our own private hotel room where the sauna was located along with our own bathroom/shower. The staff gave us a rundown of the different sauna settings along with the different light therapy options. Shoutout to Faith for giving us the walkthrough! She was super sweet and friendly! Red = Good for killing bacteria, acne, scars, and wrinkles Yellow or orange = Good for health issues like blood pressure Blue = Perfect for mediation Purple = Good for insomnia We had set it on auto because we could not decide which light therapy to settle on. If this is your first infrared sauna, this is similar to a hot yoga session without the yoga part. An infrared sauna uses low electromagnetic heaters to warm directly rather than heating the air around you. So think less steamy, but the same effects of a traditional sauna. We also loved all the amenities that came with the room - 111Skin products, cold facial wipes, and mineral water. We did the full dose, which was one hour including both sauna and shower, so make sure you have enough time to shower. Highly recommend!

This was my first time experiencing a sauna after having always wanted to enjoy one for the longest time and my expectations were superseded. The young woman at the front desk was so friendly and warm and I definitely felt the assurance of being in good hands. The music playing in the waiting room really set the tone and was very relaxing (precisely as you'd expect in a spa). The lights are really low and moody so it really gets your relaxation mode into gear before you even step into the private infrared sauna room. There was a 30 min option and a 60 min. I highly suggest 60 min. There's no way you'd be able to settle in and decompress in 30 AND shower and change in time. Every additional minute spent in the room outside of your booked time costs 2.50. A timer is set for you to keep tabs on your duration spent in the room thoigh. The experience includes cold face towels which were infused with what smelled like eucalyptus (?). It was very strong (but in a good way). There's refrigerated beverages (we had cans of Perrier when we went) and a cold water dispenser available and a Bluetooth speaker. The bathroom had a shower (thank god because the Brooklyn location did not) equipped with shampoo,l and conditioner from Sol de Janeiro, and body wash, and a hairdryer. A couple more towels (or longer towels) would've been nice because I felt like any moment I was gonna flash my friend because it was too short and not longer enough to wrap comfortably around me and stay put. I'm very small in stature so I can imagine this would be a whole lot worse for someone who was taller. It was recommended to spend 40 min in the sauna and 20 min to cool down but if you shower really quick you really don't need more than 10/15 to shower and change. Definitely wear something airy and as few components as possible because you won't realize just how long it takes to change into clothes until you have only 3 minutes left on your timer. Go for a dress and make it easy. Or like a t shirt and baggy pants so you can slip in quick. The only issue I had is that the heat gave me a splitting headache for the rest of the day. (My appointment was 11:15am lol and the headache/migraine was prevalent until the late evening--and then I just had to surrender to Tylenol because it was becoming a nuisance). So use those cold towels to keep your head cool and avoid my debacle. If you book the next appointment at the premises you get 15% off.

Terrible customer service! I purchased the sauna blanket from this spa. I read previous reviews on several websites BBB, google, reddit that it is a known fact about their customer service doesn't respond but I didn't think it would be this bad. I have burn marks from the rods on my body when fully clothed 100% cotton and on low temperature. I'm in the return window and have reached out 7 times via email and had the soho store email customer service. No one answers the phone. You can't leave reviews on their website which is why they are all positive. Still no response to return the item. For such a well known company and high priced item this is unacceptable. Be aware customer service will not respond if you have issues.

HIgherDose just opened up a new location in the ModernHaus Soho Hotel and this new location is a MUST visit! The views are absolutely incredible and they have an option to include a cold plunge into your session, which left me feeling energized all day and gave me the best night's sleep. I know a cold plunge after being in the sauna sounds painful, but they had a great guided meditation on an iPad in the room that helped me through it. I can't wait to go back!

The ultimate private sauna experience! Came to the 11 Howard location for the first time and the check-in process was seamless. I was led into my own private room which had a bathroom with shower and the sauna station. The lady gave a run down of the sauna settings and I loved all the free amenities in the room (111Skin products, facial wipes, mineral water). I did the 30 min quick dose and it was the perfect amount of time, any longer I might get roasted! Would highly recommend!

Lovely place. The sauna is in the hotel's room, so they modified a room into sauna room. Very clean, chic, convenient. Has a bathroom as well so we can clean or even take a shower after.

I only recieved partial shipment from my order of almost 3,000. nothing has been done to make it right and it takes forever for them to answer messages, only to be extremely unhelpful. when making a purchase this large, especially, i caution you to buy from another brand. if there is no resolution within the next few days i am going to report their business.

Best customer service! Kyra and one of the males are both incredible and made me feel so welcomed. The guy squeezed me in even though I showed up to the appt on the wrong day. Highly recommend.

A sauna session at HigherDose was a perfect afternoon me time moment on a cold winter day. I enjoyed the private room and having the option to play my own music with the speaker. I recommend to friends and neighbors. Thank you for the experience!

I cannot say enough good things about my higherDOSE blanket. First, I live in Los Angeles so to get anywhere is a full day affair. The fact that I am able to get infrared therapy in the comfort of my own home is a blessing. My blanket is convenient and most importantly, it is highly effective. I had to start off slow because I can be pretty sensitive when it comes to detox. We live in a day and age where we are inundated with toxins in our food, water, and air. To maintain optimal health, it is crucial for me to get these toxins out of my body whenever possible. With that said, detox is a marathon, not a sprint. To be able to use this blanket at my own comfort level and frequency that specifically works for me is a huge benefit. It gives me control of the level of detox. If I start to detox a little too much, I back off a bit. The blanket is VERY well made, durable, comfortable (I use some towels underneath & blow up pillow for my nick and head), quite easy to clean (follow the manufacturers suggestions) and quick & easy to fold up and put away. The control is easy to use and self explanatory. The cord is long enough for me to do the treatment away from the plug socket and in a place I am most comfortable. Used regularly, I can say I definitely feel the benefits like more energy, lightness in my body, aches and pain subsiding, and I would even say mood enhancement. The blanket has been a life-saver in helping get mycotoxins & endotoxins out as I detox. Lastly, the customer service for highDOSE goes above and beyond for their customers. My experience with them has been outstanding. I honestly think this company truly is the real deal and cares about their customers, clients, and health. There is something about them that feels like the real deal. That is hard to come by these days. I would just like to conclude that I do not work for this company and have no affiliation with them. I am just sharing my experience because it has been nothing but 100% A+ positive! Do yourself a favor, do the research and give this great health tool a chance.

Never been to something like this before. It is definitely a unique experience with some great customer service. The concept is that You get your own room with a sauna in it. It looks like it was a converted hotel room into a room with a sauna in it. They also have chromatherapy which is a light therapy in the sauna. The concept is that the different colors of light give off a different therapeutic benefit. I am not sure if it actually does anything but I guess people buy this jargon. The cool part of the concept is that you get your own room and its full privacy. That being said, it was a fun time with my wife. We did the 60 min session and we enjoyed relaxing. They have a bluetooth if you want to play music and a personal bathroom. We took a shower after and left feeling relaxed. Will definitely be back.

My first visit and really enjoyed it. It's a 10 out of 10z. Service was great and informational . I did the 1 hour sauna and plan on making this a monthly treatment.

HigherDose was great! Very friendly staff and the room was so nice! Great concept.. really enjoyed having a shower right there after! Highly recommend!

This place was amazing!!! Super relaxing and I got the entire room to myself for 30 minutes! I came in early and the room wasn't ready yet so I was told to wait in the hotel lounge (very pretty space) on the 2nd floor. They called me and I was able to go into the room. The person working was very quick with giving instructions. I got free skin samples and free seltzer water from the mini fridge! I was also provided a Bluetooth speaker to connect my music while I was in the room. The sauna itself was very therapeutic. There were different colors you could select. I just left it on the red color. It got up to 177°F. The only stressful thing about it is timing yourself and making sure you get out of the sauna with 10 minutes to shower and get dressed. (I highly recommend you leave 10 minutes for this part). They provided towels, body wash, shampoo and conditioner. After the sauna experience, I felt very energized and ready to get some work done. I want to go back already!! I would recommend you try this if you're thinking about it.

Going to HigherDose at 11 Howard was one of the best things I have ever done in the city! I will definitely be back and maybe book a date night there. What an amazing oasis and it's so nice to go and sweat and relax and then shower in such a great environment. The staff working there is so accommodating and kind. I would highly recommend trying this!

Great option for a private sauna at a reasonable price. As I understand it, this is a collaboration between HigherDOSE, a wellness company that makes sauna and sauna-adjacent products, and 11 Howard, a boutique Soho hotel. Essentially, you're paying to rent out a hotel room where the bed has been replaced by one of HigherDOSE's saunas. I made an appointment online and arrived a bit early, so after taking the elevator to the third floor, I was led to a waiting room containing various HigherDOSE products. A staff member then led me to the sauna room, gave me a brief explanation of the amenities, and left me to my own devices. The sauna consists of a small box big enough for me, a man of average height, to lie down in comfortably but with my legs tucked up. You're provided a towel, but since it's a private sauna, you can wear whatever you want (or don't want) to wear. It's an infrared sauna, so the heat is less intense and it takes longer to work up a sweat, but once you do, you'll definitely sweat. You can adjust the sauna's lighting, with different options (supposedly) providing different therapeutic benefits. The room is thoughtfully laid out with blackout curtains, subdued lighting, a bench to rest or put your clothes on, and extras like a Bluetooth speaker, a pitcher of water, and a fridge full of cold towels and complementary drinks (I had miniature cans of flavored Perrier, including cucumber and pineapple). The room also contains a surprisingly large private bathroom, with a hair dryer and the kind of fancy shampoos and soaps you'd expect from a boutique hotel. Overall, I'd say that the sauna itself is just fine, but the overall experience is great. Considering that you get a private room with its own shower, towels, and drinks, I think HigherDOSE is a great value and definitely plan on returning. Sauna nerd notes: - The sauna's thermostat was set to 174°, but the temperature never went above 165°. There is a gap between the glass door and the adjacent "walls" of the sauna box which released heat into the room. It's an infrared sauna, so I ended up sweating regardless, but I prefer more heat and wished it had gone up to the advertised temperature. I went in early May, too, so I'd worry about losing even more heat in the winter. - The sauna is made of some synthetic material that remains fairly cool to the touch and doesn't have any particular scent. The only scent I experienced came from the cold towels in the fridge, which are treated with some pleasant herbal scent (eucalyptus?). - Since the hotel is in an older NYC building, you can clearly hear noise coming from the hallway and adjacent rooms (especially the sounds of vacuuming and cleaning). If this bothers you, I'd recommend setting up white noise on the provided Bluetooth speaker. - I wouldn't recommend this sauna for hot / cold contrast. Since the shower is in the room, it's easy to go back and forth, but the shower stubbornly remained lukewarm (normally a plus in NYC hotels, but...). The sauna's temperature is also low, so I suspect you'll get the most out of your session if you maximize your continuous sauna time. - While you're charged if you stay past the time you booked, there's no checkout procedure, so you're able to enjoy the full advertised time.

I went last Friday for the first time with a friend for the quick DOSE of 30 minutes to the Howard Hotel location. I have to say we had a magnificent experience. Brigitte guided and explained the process. AMAZING results after one session. I slept 10 hours! I barely sleep 5 hours a day due to stress. My skin looks amazingly soft and glow. Absolute relaxed after only 30 min. We would like to come back again and get if possible so kind of package for more sessions!

Really cool experience tucked away in the 11 Howard hotel. Highly recommended for de-stressing and relaxation. You get a discount if you're staying in the hotel.

I love this location. The staff are fantastic, you get a very well equipped private room. They do the finer details well - relaxing trip hot music, eucalyptus towels, plenty of water, phone charging ports. One of our favorites places to relax.

Higherdose is great! Although the very unfriendly staff. The older 30's/40's women that sits at the front on her personal phone on calls that makes you feel very bothersome when you arrive to your appointment and after when I was looking to reschedule. The actual saunas are great, clean, and great products. But, the staff really takes away from the experience and I rarely ever feel uncomfortable by the way staff act. I hope this gets fixed. Maybe another location's staff is better.

I LOOOOOOOOOOVE HIGHERDOSE. Are you kidding me? I am so glad I found out about HigherDOSE. I love how relaxing and personal my time was in the sauna. It's such a great space to detox from the city and sweat out a lot of stress. I will be back for sure and customer service was amazing.

Today's experience at HD started off great but ended horribly. I've been to HD's other locations and always loved it. I've given the other locations 5 stars. But today was my 1st time at the Howard location. First I want to make it clear that the establishment is beautiful and comfortable; and major plus are the showers. So I guess I miscalculated my timing and I was prob off by 5 minutes maybe. But I felt so freaking rushed! In the middle of showering someone came knocking "YOUR TIME IS UP" okay. 2nd time someone came knocking again; I was in the middle of changing this time! Because of this I went from relaxed to flustered and panicking. The girl who was working there was so unpleasant as well. Expressionless, monotoned and over all unpleasant vibe. Which threw me off even more. Make sure you set a timer or else you'll get hounded by aggressive knocking.

My girlfriend and I had a great time here as we did an hour session together. Lana was extremely nice and helpful both over the phone and in person. The rooms are built out within what would have been a hotel room, so the bathrooms are nice and have great standup showers for after you sweat for 45 minutes. The rooms also include a blow dryer so you don't need to pack one, and they have coconut waters for sale in the room which I'd recommend as you do sweat a lot. The rooms also include body lotion for after your shower and a big filtered water system for during your session. I'll be back as it was a great relaxing experience for $80 (for two), $60 for one. So try to find a friend to go with you.

The experience in these rooms is like walking into a 45 minute vacation. The staff is incredibly sweet and really on top of keeping the rooms in order. I love the privacy and space you get here. There is a private shower in every room and of course the benefits of the sauna itself are vast. Improved mental clarity, sleep, energy, glowing skin..... I highly recommend this place!

This is the most relaxing experience ever! Better than a massage, facial or body scrub. Heat up, sweat it out, feel rejuvenated and refreshed with a session at Higher Dose. Treat yourself!! You can create your own mood with the LED lighting options as well as power through the session with a playlist of your favorite tunes. I notice a HUGE difference in my skin's vibrancy after a few sessions. (It also prevents & reduces breakouts if you struggle with acne) After my sessions I feel energized and more awake - ready to take on the day/week/month's challenges!

HigherDOSE is five stars and beyond. I love higherdose it is the ultimate detox and relaxation. I feel amazing and restored after getting in the infrared sauna. HIGHERDOSE is a great cure to a hangover. I love the ambiance of HigherDOSE! I highly recommend this spa/infrared Sauna in NYC.

I loveeeee highdose so much! This location is so far my favorite!!! Going by yourself to this location and having this room to yourself for an hour to just zone it and detox and listen to your music and just meditate in this amazing box lol. And after, wind down with a shower in a beautiful bathroom. All the amenities you need. You are always greeted with a smile and very accommodating. I sleep like a baby after HigherDOSE and my skin feels so soft and my face has this refreshed glow to it. I even feel like I'm getting a facial for how amazing my face looks and feel after. I know I know.... is it a bit pricey. But this is an INFRARED sauna people! Not I repeat, not the same as a traditional sauna! I have an equinox membership and have a steam room AND a sauna for my usage.. as much as I love them... they just aren't the same!!! So for the sake of argument, treat to self and see the benefits! I am about to schedule a session as soon as I finish the review!!

I ordered a sauna blanket for just under $500. 14 days have passed. They collected the funds but still no shipment of the blanket. I suspect they are in bankruptcy and are collecting as much money as they can without repayment or shipment to any of their obligations. Stay tuned.

I've been dosed!! Maybe this isn't something you want to yell on the streets of NYC, but in the context of HigherDose, I'll scream it! This review is specifically of the SOHO location, as it's the only one I've been to. 1. Sign-Up: The process is super easy and can be done from your computer or phone. Simply pick the date, time, pay and you're done! 2. Arrival: It's on the 3rd floor of the 11 Howard Hotel. The elevator is clearly marked inside in case you forget which floor. When you walk in, it's like a hotel hallway with a bunch of doors. The reception area, inside one of the doors, already makes you feel zen and happy. The person who greets you is great. She wasted no time getting me into a room and up to speed. In a "New York minute" if you will. 3. The room: Each IR sauna is in its own room complete with bathroom, including shower, amenities, towels, scented mist, bluetooth speaker and chromatherapy (color therapy). It's peaceful and quiet and the space is just immaculate. Super amazing. 4. The IR experience: IR saunas heat you from the inside out. Does the room get hot? Yes, unbearably hot? No. Did I sweat my tookus off? I sure did! I bought the full hour session. 5 minutes to get into the sauna, 40 minutes in the sauna and another 15 to shower, get dressed and leave. It was just the perfect amount of time. So the only drawbacks is that it can be a bit pricey if you want to do this as a routine. Insider tip: after your first session, check your email as you're likely to receive an amazing offer that makes it totally more affordable to come back again and again.

I love this place (not sure that it does anything more than a regular sauna does, and it's definitely overpriced) but I still love it! My only problem is, why do they put you in a room with a shower when you aren't allowed to stay in the room past 30 minutes or 1 hour. Sure, your amenities are cool, but you don't give us time to use them, so what's the point???? Based on this practice, after my 5-pack I'll stop coming. I'd rather go in the sauna at Equinox than pay $100 to get rushed out of here. Thanks but no thanks!

Once you go 11 Howard Higher Dose, it's hard to go back to any other way to infrared sauna. Be careful of Room 4. The room has had some broken parts and still not fixed. It's a safety issue. Gotta be honest

It was my first sauna experience with HigherDOSE in NYC but not a first one overall as I had an amazing experience with it in Sedona, AZ. I was really looking forward to zen and relaxation. The establishment is beautiful. However, I made a mistake of not listening to my own music and the same rap song that they had playing for 30 min really didn't seem to go with the experience. I was surprised to learn that the 30 minutes session also included my undressing before the session and dressing after the session. That means that you only getting about 20 minutes of your 30 minute session. I fell extremely rushed and I couldn't relax because I was too worried about the time as they charge you $2.5 for every minute that you stay over. I was really looking forward to making this my weekly relaxation session but was extremely disappointed with how it's handled. If I pay for 30 minutes of something, I expect to get the full 30 minutes.

This place is so good! If you need some peace and quiet of the daily hustle go here and sweat out the toxins. You will not regret it!

Ive tried to give higher dose a few opportunities over the years and have been sorely disappointed. My first session there was great, then another time I went I was harassed by a male customer while i was in the little sauna room (naked, in just a towel - basically the most vulnerable position you could ever be in). He was screaming and banging on the door, claiming he left his phone. I kept telling him to stop and go away and there was no phone in the room. But he wouldnt stop and demanded to come in. I finally opened the door in my towel terrified and told him to go the F away. I was obviously not able to relax during my session. I complained to the front desk (meanwhile how did she not see or hear this!?!?!) and she looked a little embarrassed and said sorry, but wasnt able to refund me for the rest of my passes beccause the manager was on break. So i left and after much correspondence with their customer service via phone and email they finally agreed to refund me, but didnt seem too concerned that I was harassed in their facilities. Guess this man's business is more valuable than mine, or my safety. A year later i decided to give them another chance and book them for a lymphatic drainage massage. I booked online and maybe a day or so before my appointment they had to cancel saying the therapist was unavailable. Ok no big deal. So i rescheduled online for a couple of weeks later. Day before the appointment i noticed I didnt receive a reminder/confirmation email which you would normally get, and i had a missed call (but no voicemail) from an unknown number. So i emailed customer service. They call back the next day and i told them i wanted a refund. They gave me some story about theyr online booking system being down. Funny... this is the entire basis for their business but it was supposedly down for WEEKS? separately customer service finally emailed me back and i reiterated that i wanted a refund, which they tried to talk me out of, so i reminded them of my horrible harassment experience, and they claim they have no record of. Funny, again, as i have the email chain between me and customer service from that as well. Anyway, they told me via email i would get a refund, and when i checked my credit card statement online 3 weeks later, still not refund. Total scam artists. And to be clear, everyone who complained about the phone system and not being able to get through is entirely correct. No one ever answered and half the time the voicemail is full. Hopefully my credit card company will sort this out. Since higher dose clearly cant be bothered to manage the business properly.

the infrared sauna was great! - the chamber is large enough to fully stretch out in - water / beverages / bathroom in the room itself - nice, "dry" heat as opposed suffocating steam of a traditional sauna - perfect for detoxing after a night of sustained drinking

I've been getting Dosed for awhile now, and I know I wrote a review for the Bowery location. But 11 Howard is phenomenal! The rooms are huge, you have bathrooms with showers, so you can actually shower off after if you need to. I've only had a couple of minor things I think they could do to improve and that would be to make sure the filtered water is full. Ended up in a session where there was none. Also to check the fridge and make sure it's stocked. Have also had no coconut water available for purchase in there a couple of times. However, the front desk staff is great, and getting in and out is very simple. So maybe just bring your own bottled water in case?

I love HigherDOSE at 11 Howard! The staff is sweet, the rooms are beautiful and the amenities are great. I love the individual showers, himalayan salt lamps, filtered water and rose facial mist especially. They use Clearlight Infrared Saunas which are the best in the biz and you will never want to go to a regular sauna again once you see how you feel after one of these sessions. I've gone alone, with friends, and with clients and all have enjoyed. Totally recommend!!

The Quick Dose was fantastic - it was the perfect amount of time to relax, unwind and restore after a long day. I was referred to the Howard location by a staff member after hearing about the Mother's Day special, and was given tips and guidance throughout the booking process. The facility is beautiful, clean and upscale. My mom and I used the red infrared light, which we were told is the most popular, plugged in some jazz and indulged in the 30 minutes of hot hot heat. After a quick shower and some rosewater spray we left fully refreshed. Someone had an appointment right after us so we had to remain aware of the timing, but it did not detract from the overall fabulous experience. Will definitely come back here on my own, with a friend, or maybe even my boyfriend if I can convince him! Would recommend to anyone looking for a relaxing self-care session in Soho.

We love coming here! The rooms are big and clean. They have water and many towels. The private bathrooms in the room are also very nice. It is much better than other infrared sauna places we have to in the city.

So I've been going to the Bowery location before they had opened the 11 Howard. And I had amazing sessions there. However, this location, 11 Howard, IS WOW! Jungle themed room with its own bathroom, shower and amenities. You literally have to just bring yourself and change of clothes. I want to live there lololol. Yes there were some problems like one of the sauna machine thingy was not functioning, but when I pointed it out to Richelle (the lady-in-charge), she immediately moved us to a better room to remedy the situation. They cater to their clients which is what I love the most aside from the sauna. Infrared sauna benefits, I can go on and on about this, better mood, muscle soreness decreased, glowy skin, the feeling of bliss after, knowing that you sweated it out, that's the kind of feeling I love. I go back to work the next day, a better nurse, mental clarity is there, very much in-charge of my unit. I go every week , for an hour. I'm stuck to this 11 Howard location though. It's great!!

Quick update on customer service, not so much the actual sauna experience. Other reviews online have made claims on how hard is it to get in touch with someone and I wholeheartedly agree. Aside from a few rare occasions, I found it extremely difficult to reach customer support. And recently when I made a request regarding my outstanding appointments available, I received no reply. I logged in to check a few days later and I saw it was taken care of, but it would have been nice to actually receive confirmation. If you have to cancel an appointment, good luck.

Absolutely love HigherDOSE!!! One of my favorite things to do every Sunday! The new saunas are clean, work well and spacious! One of the only saunas in the city that actually has the ability to play your own music, control the temperature and the lights and have a whole room to yourself. Could not speak more highly of this establishment! The people that work there are also incredibly nice and helpful! Had my boss try out a session at 11 Howard and she was skeptical at first, but I saw her later that day and she was glowing and couldn't stop raving about how incredible it was!