Hiliki House

Not sure why the score for this place is so low. It’s excellent value for money. Our cheapest place in Zanzibar yet had the strongest WiFi and the only place we didn’t experience any power outages. It’s a beautiful old Swahili building. The owner is very friendly. Breakfast is really tasty and fast! (Not like the usual pole pole Zanzibar). Close to everything in the town, on the nicer side away from the chaos of the port. The room was perfect, AC worked. Bed was a little old and squeaky but for what we paid, no complaints!

Thank you David. Our stay was really nice because your good care of me and my sister. David prepared for us the breakfast boxes to take to Safari, as our flight was very early in the morning. It was so kind gesture. Appreciated.

DONT STAY THIS HOTEL Our flight was canceled and we contacted the hotel multiple times to request a cancellation or date change. They completely ignored all messages and refused our cancellation request. Despite the fact that we never stayed at the hotel, they still charged us, including the accommodation tax. The staff’s attitude was extremely unprofessional and showed a total disregard for guests. This place has unacceptable customer service and should be avoided.

Hiliki House is situated in a great location for exploring Stone Town.|We had 2 rooms, one with a private bathroom, the other was across the hall but not through the main residence so still private enough.|Both of the rooms were spotless and well presented.|The breakfast room upstairs is airy and light with a great view across the park. Lots of choices for breakfast including fresh fruits, juice, coffee/ tea, eggs and breads. |The hotel is authentic.|The house manager, David, couldn’t be more helpful, nothing is to much trouble, all of the staff were fantastic 😊

Breakfast and location is good. Nightmare to stay 7 days. I booked in a hurry and the rate on Booking is genearlly ok (7.5). However, it was totally a disaster. There was no wifi in the room, only at lobby. But even when you are in the lobby the wifi is not good. The AC is broken. It could open but no cold air coming out. I'm always sweating after showering, lying on the bed, and fighting against mosquito. Never had good sleep. And you never find staff. One tenant even told me her bag became open after she coming back, I don't know if it was true but this is my first time meeting her, and it should be considered serously.

Nice room and small hotel with arabesque decorations. The guy at reception has been very helpful and polite. Room is clean, hot water in the shower with excellent pressure, clean bedding clean towels. Breakfast included eggs , fresh fruit, coffee and tea, toast and pancake. Overall a very pleasant stay for the price. Thank you.

Unfortunately the hotel was not meeting minimum requirements to be on booking. Rooms were dirty and with mold. We didn't want to continue our staying at a hotel, but they didn't agree for refund. We booked twin room with private bathroom, however we received double bedroom with shared bathroom. Lamps located close to bed were not working so we have to walking in dark to turn on the lights. In the room was no wifi. Next day when we request to refund and try cancel the staying, we were offered only to change a room. This time it was twin room, but without air conditioner working. Towels were old and we didn't feel comfortable to use them. When we wanted to make complaint on the first day, we couldn't find any staff on duty. Only one Gardener the didn't speak English and didn't call anyone. Friend of mine checked out the same day however she paid for all staying. No one gave any dollar of discount, even i asked.

The room was completely moldy, musty, and the bed was damp. The air was so stale that it was difficult to breathe. The person at the reception was extremely unfriendly. If you have a pickup from the airport, you have to pay an extra fee for every minute the flight is delayed. The money is then demanded quite aggressively. The hotel's responses to reviews are also very unprofessional.