David H.
Yelp
Excellent concept, very good ingredients, but the concept is very poorly executed. The sandwiches are premade and I was told that nothing could be changed, such as no cheese or no sauce. Then I was told that the sauce was light. Well the sauce was actually heavy, so that I could not enjoy the other flavors. We patiently awaited our food, only to find everything barely room temperature. I ate it anyway. My wife sent her tomato soup back to be warmed and it took an extremely long time and was no warmer than when originally presented. We were very disappointed and will not return. Oh, and the table should be cleaned without each patron having to ask the staff to clean them. Management should also consider upgrading the light flatware to a level capable of cutting their food, etc. Two of the three staff members that we interacted with were either very poorly trained or just not suited to work in this environment. Once again, this establishment is an excellent concept, very good ingredients, but the concept is very poorly executed.