Hilton Addis Ababa

First of all- All of the staff are so helpful and happy. This made our stay so fantastic as we were travelling for the first time from Australia (just my son and I). We felt very cared for and welcomed. Nothing was a trouble. The bar and restaurant staff were genuinely caring and helpful. Always cheerful. Manager Muluneu, barman, Belete & Trhase were incredible. The grounds always cared for and lively activities and gardens. The security at the front were lovely and made us feel safe and cared for. Thank you very much we have really appreciated the care for us and the quality of everything at the hotel.

Beautiful setting right in the heart of the capital city. Very hospitable, helpful staff in every department: from housekeeping, front desk, restaurant & wait staff. Every employee is amazingly respectful and accommodating.Excellent food and service. There many additional services (spa, on-site banking, laundry service, many meeting rooms, reliable wifi) and great gift shops to discover and enjoy. The perfect place to stay while in Addis!

We loved our one night stay at the Hilton Addis Ababa - the rooms were clean and the beds were very comfortable. The staff was hospitable and willing to address all of our questions. They also accommodated early check-in for us after a long journey and surprised us by decorating the bed! The rooftop bar had nice views and good beverage options. Super convenient location - just 5 minutes from the airport.

This is arguably the best hotel to stay at when in Addis Ababa, with lush gardens, comfortable rooms, friendly customer service, good menus in numerous venues, 24 hour room service, excellent in-house laundry service, a superb concierge team, the location, quiet and peaceful executive lounge,..it is hard to beat.||I have been staying at the Hilton Addis for the past 6 years, sometimes for extended periods of time. I have tried other, more modern hotels in Addis, but the service you receive at the Hilton is second to none. |There is nothing that is too large a task for the staff at the Hilton Addis. ||The amenities are great. The 15 acres of lush green outdoor space offer a hot spring swimming pool with with shallow ends for children, clay tennis courts, a childrens playground and with an outside garden bistro with a bar near the pool. |There is also a fully equipped gym as well as a supermarket on the premises, alongside an upgraded business center.||Try to enjoy an excellent coffe or special tea from the lobby bar, served by the excellent Belete Moges, always with a smile. |If you have issues with anything during your stay, reach out to Rahel Endale, the Guest Relations Supervisor. She is excellent and will assist you with whatever you need resolved. ||Is everything perfect? Of course not.||The hotel was inaugurated in 1969 by His Imperial Majesty Haile Sellassie and there are areas that need some renovations. Most rooms have been upgraded and meet modern standards but the bathrooms remain stuck in the 70's and need an upgrade. ||All in all, it is the best customer service and, in my opinion, the best hotel experience in Addis Ababa. I spend 85% of the year in a Hilton property and in Addis you will be greated with the very best customer service the Hilton Group has to offer.

The Hilton Addis Ababa is a home away from home for me when I’m in Addis. I’ve been coming here for a few years now and it’s always a familiar welcoming face at the door when I arrive. The facilities are great, especially the well equipped gym, with plenty of places to eat and drink. Hailu in the breakfast buffet was particularly helpful during my stay and made a real effort to improve my Amharic.

For years, this has been my go-to hotel for all my trips to Addis Ababa, and it has never disappointed me. The rooms are always clean and spacious, and the staff is incredibly helpful. I highly recommend the rooftop bar for relaxing with a drink after a long day.

We had a wonderful time at this hotel!! The thing that made this hotel stand out was the hospitality. I must give a special shout-out to Alemayehu T/Markos for being an excellent host in the hotel restaurant. He went out of his way to cater to us. If you get the chance to have his Special Tea and ginger juice, do it!

This hotel is simply outstanding! The staff were unbelievably friendly and attentive, making us feel at home from the moment we arrived. Every meal was a delight, with such fresh and delicious food. Our stay couldn’t have been better — I would recommend this place to anyone looking for a perfect getaway. Thank you for making our trip unforgettable!