Sohail
Google
We recently stayed at the Hilton Sarigerme Resort and overall had a fantastic experience. The resort itself is stunning – beautifully maintained grounds, great facilities, and a truly relaxing atmosphere. One of the standout highlights was the food – the variety and quality were consistently excellent throughout our stay.
However, there are a few areas that could be improved. The language barrier can be a challenge at times, as many staff members struggle with English, which occasionally made communication frustrating. We also found the noise from the entertainment in the evenings a bit disruptive when trying to get an early night.
On the downside, we were disappointed by the lack of a warm welcome when we arrived in the middle of the night – staff seemed disinterested and unhelpful. The bathrooms also need some attention, especially the showers, which were either too hot or too cold with little in between.
Additional charges left a sour taste: the fee to use a gazebo is frankly extortionate, and the charge for a late checkout feels like daylight robbery for a resort of this standard.
Despite these issues, we enjoyed our stay overall and would return – hopefully with a few improvements made.
I would just like to add at checkout the whole stay has left a bad taste… the staff concerned os ALI from reception, he needs to be retrained in customer service. Review reduced from 4 star to 3 star