DianaWTring_UK
Google
I have just returned from a week at this hotel. It was my first time, but the third visit for my son and his family. I have stayed in luxury hotels in Europe, the Far East, North America and Australia, but this exceeds them all. The whole hotel is very well managed, and caters for all appetites and preferences. The quality of the food was superlative, both at the buffet and at the various bars and restaurants outside the main hotel building. The range of activities was superb, for adults and (especially) children. The staff were unfailingly friendly, helpful and professional. Every whim and food preference seemed to be catered for, with even wine and spirits included in the all-inclusive rate. There is even an on-site zoo !||Some constructive suggestions: offer crockery and cutlery at either end of the buffet, as it was hard to find extras once you had used up the items at ones table. Offer small forks and spoons to youngsters, as the wooder ones are not sturdy enough and the adult cutlery is much too big for little hands. The metal-bead loop for the operating the bathroom roller blind alarmed me, as in the UK toddlers have strangled themselves playing with the cords. It can be resolved easily by adding a fixing to the lower part of the chain, leaving less hanging loose. As another reviwer has suggested, take mosquito repellant with you. Finally, as a less mobile older person, I was not sure how to use the buggy service. Can we summon them like a taxi at any time (not just relying on staff to call them) ? An hour's extension beyond the teatime end of service would have been appreciated.