StR I.
Yelp
The hotel is very nice. The room and amenities are very good.
Due to the HHonors status I was upgraded to the executive rooms -- they have a full floor of those. The food/snacks/beverages at the executive lounge were great.
The front-desk personnel, including the concierge was very helpful.
Overall service was good but what I would call "cold". It might be a national specifics though, I don't know.
It was a bit unpleasant to encounter a few things that were not working in the room: the safe battery was dead (they quickly fixed that), and the phones in the room did not produce the ring. Because of the phone problem, I missed an important call that I was expecting.
While both problems were fixed, I was surprised that when I was reporting the phone problem, the front-desk person was unable to understand the nature of the problem ("but we are talking now!" - "yes, but it doesn't ring for the incoming calls" - "but you were able to call us, right?"), but it might be the language problem, even though that employee was speaking perfect English.
After 4-5 minutes, the temperature of the water in the shower was fluctuating at least in the morning.
And as with all Hilton properties, there is one constant annoyance: even with the free wi-fi that I am getting because of my HHonors status: I have to re-enter my room number, etc every day. That's annoying and extremely inconvenient, since I have to o that on my laptop, cell phone, etc.