Jay T.
Yelp
DO NOT STAY AT THIS HOTEL UNTIL THE CONSTRUCTION IS OVER.
NOTE: This hotel does not allow you to pick you room prior to checkin through the Hilton app.
There is twenty story plus apartment building being built on the Northside of the hotel. The Hilton website does not say anything about the almost constant construction noise. Usually when there is something not normal, the website lets you know prior to booking.
Since I like to sit on the balcony and relax while on vacation, we booked an ocean front one bedroom king suite. What a mistake. Paying extra for a this room was a waste of money as the noise was so loud, that even my noise cancelling earbuds could not block it out.
For almost our whole stay, which was Thursday PM thru Monday AM, there was construction activity. Saturday was a lighter day, about half crew ending about 1600, with Sunday the day for the crane company to be adjusting the eastern most crane, the one closest to our room 1718. This was only a half a day.
The construction workers start around 0745 and end around 1730. along with everything else that is involved with building a structure, They were installing balcony railings and the concrete drilling and hammering could even be heard in the bedroom. Also the beeping from the trucks backing up was almost constant.
As a bonus, the pool, located on the sixth floor, had music playing so loud that we could also hear in it our room eleven floors above. As it was not music that I listen to, electronic dance music maybe, or something like that. Another negative for our stay.
As for the hotel, we checked in on a Thursday @ 4:30pm. The room we booked was not available so we had to wait until 6:20 to get our room keys. This delay caused us to miss our diner reservation with friends and we joined them mid meal. The front desk manager did give us a $250 food and drink credit, but that covered about a days worth of food.
The room overall was just ok. This hotel is a time share type of resort, where I guess owners get to use the room when they want and rent the room out when they are not there. With that said, there were three locked closet doors, that I am sure was quoted in the square footage of the room. Also, the hallway from the door to the living area took up another 1/4 of the room space. There were two large bathrooms and the master bath did have a nice view of the ocean from the toilet. The living area was just ok. There was a full kitchen, but no utensils, trashcan, towels, glasses or anything else that you might need. Yes, there was a big refrigerator. But without it being equipped, big waste of space.
The housekeeper was very nice. The restaurant and bar personal were all very good.
Although costly, the food was very good. Note, being a Hilton Honors Diamond member, we received a $40.00 voucher each day for breakfast.
With so many hotels in the area, you could not pay me to stay at this location again.
I will not return.