Yuliya P
Google
I missed my connecting train because of DB, and they offered me an overnight stay at this hotel. It was a big and pleasant surprise that it was not a budget hotel. I was very upset by the situation as it was my birthday and I just wanted to go home. I would like to warmly thank the young woman at the front desk for her kindness and support in this situation, for her gesture, it meant a lot to me on that not easy moment.
The room was beautiful, very quiet and comfortable. It's in a minute walk from the train station.
The only negative point of my stay was the experience at the restaurant. I understand that I arrived late, close to the end of service, and that the staff might have been tired and wanted to be home, same as me. However, the young woman working there made me feel uncomfortable during that diner, with a very unwelcoming attitude and no smile at all, at any moment.
Apart from this, my stay was very pleasant.