Hilton Garden Inn Mannheim

I missed my connecting train because of DB, and they offered me an overnight stay at this hotel. It was a big and pleasant surprise that it was not a budget hotel. I was very upset by the situation as it was my birthday and I just wanted to go home. I would like to warmly thank the young woman at the front desk for her kindness and support in this situation, for her gesture, it meant a lot to me on that not easy moment. The room was beautiful, very quiet and comfortable. It's in a minute walk from the train station. The only negative point of my stay was the experience at the restaurant. I understand that I arrived late, close to the end of service, and that the staff might have been tired and wanted to be home, same as me. However, the young woman working there made me feel uncomfortable during that diner, with a very unwelcoming attitude and no smile at all, at any moment. Apart from this, my stay was very pleasant.

I enjoyed my stay in this hotel a lot. Rooms are clean, modern and comfortable. Location is very good as it’s next to the main train station. Yet, there is absolutely no noise. Breakfast was out of this world. Parking spaces are limited, but we managed to find a place each time we parked the car.

centrally located, directly next to the train station. Checkin was quick and the staff was very friendly. The rooms are nice and clean. Not overly big but spacious enough while on the road. Breakfast buffet is pretty good too. Definately a hotel to stay again when in the neighborhood/needed. highly recommended

Very nice hotel right next to the train station. Modern, clean, priced well. Tons of food option including a restaurant downstairs and all of the train station concessions nearby. 15 minute walk to the water tower and shopping district. So quiet. Can’t hear any traffic or train noise outside.

Location is good. Near the Mannheim Central Station. It's easy to go everywhere. Breakfast is good. There are various kind you can choose Room is clean and cozy. Interior design is simple but classy

A perfect hotel experience on ever level! From email questions answered promptly and professionally from Maria prior to arriving, to a very welcoming checkin (and cup of hot water)despite arriving early, to a wonderful corner room with lots of floor to ceiling window views, to a great breakfast with friendly staff. We travel full time and can not recall a hotel stay being flawless, and this one was! It’s in a great location being right next to the train station, super comfortable beds and sheeting, no fragrance on the linen nor towels which is so welcoming, decaffeinated capsules for I room Nepresso machine, esthetically pleasing decor throughout and a super kind staff. Thank you very much for a stress free, comfortable stay!!!

I did not stay here, gone to have dinner there. Cozy one, with good food. Bit cramped you may feel. The food options were quite good and I liked the portion as well. Overall good experience we had having dinner there.

Impressive that toilet have a radio with small but good sound systems. Staff are very friendly and always have smiles and polite. Just few steps to Train and bus station. It is very good to stay in Mannheim for the trip to Heidelberg. Cheaper price higher quality and best service.

The hotel was fantastic. I truly enjoyed my stay. I was pleasantly surprised to walk out of main rail station to find the hotel. It's a 2-3 minute walk to the front door. It's also the same distance to the city trams. The building incorporates the facade of an old historic post offfice and is beautiful. The staff was beyond helpful and courteous. My room was clean, quiet and comfortable. There was much thought put into the design and furnishing of rhe rooms. The bar and restaurant was excellent snd food delicious. The morning breakfast was delicious and offered a wide variety of options. I enjoyed my stay so much, I re-booked it for an upcoming winter trip. 5 star all around.

This hotel is very well done. Nice updated modern lobby and rooms. All of the staff is super friendly and helpful. I would definitely recommend it to anyone staying in Mannheim or even staying in Heidelberg. It's just a short train ride to Heidelberg from the train station which is just a block away from the hotel.