Hilton Garden Inn Stuttgart NeckarPark

The rooms are ok but not more than that. The service personnel was not very motivated. Locationwise it‘s great if you are visiting for a football match, an event at the Porsche Arena or for the Mercedes-Benz museum, otherwise the city center is quite far away and the metro does not work on weekends.

The best thing about this hotel is its prime location, especially for automotive enthusiasts, as it’s just a short walk from the Mercedes-Benz Museum. This proximity meant we didn’t need a car or a taxi; we could easily stroll over and immerse ourselves in the fascinating world of Mercedes-Benz at our convenience. During our stay, we had the pleasure of interacting with the Arab receptionist, who I believe was from Syria. He was not only friendly but also incredibly helpful, offering us great recommendations to enhance our experience in Stuttgart. One standout suggestion was the amazing Manar Restaurant, which specializes in Arabic cuisine. I can confidently say that the food at Manar was the best Arabic fare I’ve had in Germany. Each dish was bursting with flavor and authenticity, making it a delightful culinary experience. The generous portion sizes were a pleasant surprise, ensuring that we left feeling satisfied and eager to return for more. Overall, the combination of the hotel’s excellent location and the valuable recommendations from the staff made our stay truly memorable. If you’re looking to explore Stuttgart and enjoy some fantastic Arabic food, this hotel is an excellent choice!

The location is perfect if you’re not driving. The soccer stadium is a few feet away and can be difficult finding your way back to hotel through an open entrance. The Mercedes Benz museum is just down the block, taking a tram and using google maps and translator WORKS! The USA 110 outlet worked for electronic devices but not for curling iron or hot rollers. The Hilton in Zurich functioned for the curling iron. If you rent a car, make sure you have the low emissions sticker on windshield to avoid heavy fines

Very close to the football stadium, Mercedes museum etc. Comfortable rooms. During our 4 day stay, there was some fault which led to the entire hotel not having hot water for sometime, but was fixed within a few hours. There is free street parking on non event days. You can also park in the garage for €18 per day. There was a Vfb Stuttgart friendly during our stay and the place was filled with the fans.

I stayed one night on August 3rd and was very disappointed. I'm a loyal Hilton customer (Diamond) and don't even recall when I've had a bad experience staying at a Hilton Hotel. However, this time was different. The room I received had a broken AC and was very hot. I know the staff new because when I came into the room their was a fan connected to the wall. Additionally, the pillows where the worst. They look and felt like the big square ones you would normally use for decorating the bed. Ikea style... I just couldn't sleep and woke up constantly, both because of how hot the room was but more because of the bad pillows. At one moment, between 2-3am, I walked down to reception to asked if they had a better pillow but was told no. I purchased two cold waters (because are room fridge was not cooling our drinks) and sat at the lobby for more than an hour. Worst experience I've ever had while staying at a Hilton and probably ranks among the top 5 worst experience of any hotel stay.

The location is the perfect fit for two main purposes: visiting the Mercedes Museum (which is impressive) as well as attending a football match at the Stuttgart Stadium. Rooms are spacious, furniture a bit used on some instances, but overall it good worth for the money. Also the Palm pub/ restaurant that they have in their premisses is a great amenity.

One of the worst experiences I ever had in a hotel: First, we circled the hotel for almost 2 hours trying to find a way to either the parking garage or the front door. All roads were blocked due to a soccer match the next day. We tried calling the hotel multiple times to get directions. But nobody ever bothered to pickup the phone. Once we finally checked-in and were on the way to our room, we saw directions on how to reach the hotel posted in the elevator. How is that any useful? Why wouldn't they post this on their website or email it to their guests who are arriving the day before a match? In our room the air-conditioning was broken. Outside temperatures were 32C / 89F. It felt even warmer in the room because the housekeepers had opened all the blinds and windows. We were offered two fans and had to endure to sleep in a sauna. I didn't have a thermometer with me, but it was warm enough for the chocolate in our suitcases to melt. The next day, we complained again about the air conditioning. This time they sent a technician who told us the A/C has been broken for more than a week. Apparently, nobody bothered to fix it and management decided cashflow during Euro Cup is more important than the health of their guests. Lastly, the restaurant: on the first day we had dinner there. Received a burger that was still raw in the middle and a piece of battered fish that was partially cold. On the second day we had coffee in the restaurant in the morning. The milk in my latte macchiato had gone bad. The waitress generously offered not to charge me for it. The food poising came with it for free I guess. Unnecessary to say: we were obviously charged in full for this experience.

Hotel is located next to Porsche Arena, Mercedes-Benz Arena and Mercedes-Benz museum. It’s about 4 kilometers from the city centrum. Parking garage is next to hotel.|Room is rather standard Hilton. Good shower. Standard bed. Rather small tv set. No minibar. Safe was not working. Rather pathetic bar and restaurant.|Gym was quite good.|Buffet breakfast with vide variety but modest quality.

Visiting Stuttgart for Volksfest and, as a car enthusiast, for a visit to the Mercedes-Benz Arena. With the exception that the U-Bahn only operates to the Neckarpark station across the street during Volksfest and football matches (the nearest S-Bahn station - also called Neckarpark - is a 25 minute walk away), and then only for limited hours, the location is actually pretty great. You are right next door to the Mercedes-Benz Arena (the main VfB Stuttgart Fan-shop is in the same building as the hotel), a 5 minute walk from the Mercedes-Benz Museum and Home Office. Local access to the train during non-event times involves a 10 minute bus ride to Bad Canstatt/Wilhelmsplatz U-Bahn The entire area is quiet atfer hours and feels very safe. It does get pretty crazy on weekdays in the mornings and evenings during rush hour traffic in and out of Mercedes-Benz, but it passes pretty quickly. One note is if you are driving to the hotel and plan on parking there, the entrance to the hotel is not particularly clear. If you are headed northeast on Mercedesstraße, there is an unmarked entranceway on the right, between the Hotel and the Mercedes-Benz Arena. Drive up to the gate and press the button for access. There aren't any obvious parking spots after the gate, but the area between the lobby and Porsche Arena is a good place to park and check in before heading into the parking garage. The rooms themselves are clean, modern, luxurious, and very open. Bathrooms are surprisingly large and the hotel rooms even have a legitimate minifridge (not just a minibar). The televisions in the room have HDMI ports available for outside devices and they offer one of the fastest in-room Wi-Fi services I've ever had in a hotel. It's nowhere near the 155Mbit speed they advertise in the elevators, but I got a solid 10Mbit during my entire trip. Wi-Fi is only €6/night paid and free for eligible HHonors members. The breakfast spread is also solid and they offer both an American and German-style breakfast spread. Much appreciated are the two coffee machines in the dining area. If I have anything to criticize (and this is what I'm docking the star for) is that front desk staff here was pretty hit or miss. They weren't rude, by any means, but compared to other hotels I've visited in Germany and across Europe, they seemed to be pretty aloof and not particularly motivated to welcome us. When we asked for assistance with figuring out the local train station (I wasn't aware that the Neckarpark train didn't run regularly when I booked the hotel), the solution appeared to be to just point us to the general location where the bus stop is and problem resolved.

The bedrooms are poorly designed. The twin beds are so close together that it might as well be a single bed. The nightstands are attached to the wall on the outside of the beds so there's no way to separate them. Most people renting rooms with two beds do so because they don't want to sleep that close to the person they're rooming with. The nightstand should be between the beds or movable.

This is a clean middle Road hotel. Very conveniently located to where I needed to be during my stay so it worked out. I love the fact that the gym was on the same floor that I was on which made it very convenient for me to go work out every day. I do not know how that parking situation was, but I heard people say they ran out of space. Overall a nice place and super convenient.

My wife and I are honors Diamond status members. We love the Hiltons. We actually like this one too - the rooms are nice, the beds are amazing. That aside, unfortunately everything else in this hotel appears to be a problem, starting with coffee or eggs in the morning or room service in the evening. I arrived back from work at 9:07pm. Knowing that the kitchen was open for orders until 10pm, I asked the lady at the reception if she could call and ask if I could still get some food. She declined. After asking again - and those who know me know I can be amazingly kind if I want something ;-) - if she could at least try and call - no chance. Being on the room, I called the restaurant who said that they will of course serve me - no problem. The service attitude here is simply unacceptable. A shame really, given that the lady at the reception knew that I booked and paid the four nights for me and my 22 staff members.

Fantastic experience and pretty cool location in Stuttgart. First off, I need to recognize Alexis Hopler from the front desk. She was GREAT! Amazing resource and super customer focused...an absolute asset to the property. All the staff was great but Alexis really went above and beyond. Location - if you're visiting Mercedes or going to see something at the stadium or Arena you absolutely cannot beat the location. If you're headed to Porsche it's about 30 min via public trans (take the 45 or 56 bus or the U19 train across the street to Bad Cannstatt and you get pretty much anywhere in the city from there) and about 15 minutes to the city center. It's in a really safe area too. The room we had was fantastic and included a private sauna which in November in Germany was nice. The view was of the stadium so dont bank on some Sound of Music view but that's so minor. The flip side of that is that is was really, really quiet. The breakfast was the standard Hilton breakfast which, if you stay with Hilton a lot, you know what to expect. I'd absolutely stay here again.

I really, really liked this hotel until the Wi-Fi failed for over 24 hours. Viewing the photos on line I was suspect of this place. But it was solid. Great staff, decent (not great food), and good location especially for football and the Mercedes Museum. If it weren't for the Wi-Fi they'd have four, maybe five stars. What was frustrating is that they seemed entirely unapologetic for the Wi-Fi outage. As a business traveler I require Wi-Fi and was forced to use my iphone as a hotspot. Not cool.

This is a FANTASTIC hotel. I loved our room - great view of the street and the Canstatter. The room was spacious and very modern. We stayed two nights with our reward points. The food is not great at the restaurant and the hotel is pretty far from the city- but the free pretzels and the coffee in the lobby are delish. But a great location for the Carl Benz and Porsche arenas. the Mercedes HQ and museum and, of course, the Canstatter Wasan. The spa is great, but remember to ask at the front desk 30 minutes before you want to use the saunas. Free wifi in the rooms.

Expensive, poorly situated hotel that gouges the guests sixteen euro for parking. The rooms are nice but don't expect A/C, which I've come to expect with most European hotels. Nice river walk close by. Once outside there is plenty of open space to explore but don't get carried off by the multitude of Ravens, Crows or whatever their called over here. They have seemed to taken up permanent residence in the trees in front of the hotel and pierce the air with their deafening social calls in the evening! Enjoy your stay!