Hilton Helsinki Strand

In Helsinki we stayed at the Hilton strand, which was in a fantastic location on the river, the hotel appeared to have been recently renovated it was immaculate throughout, we booked a king executive room and all 3 of us fitted in perfectly with daughter on a sofa bed, loads of space, all the doors throughout the hotel opened outwards meaning you got extra space inside, pool was nice as was the sauna complex. Breakfast in Hilton’s is usually consistently.. ok, however here at strand it was fantastic the best Hilton breakfast I’ve had with fresh everything from continental, cooked and local cuisine and refreshing health energy shots of juice, 5* the only think that is letting Hilton down is there executive lounge experience this goes far beyond this hotel and is an issue at all its property’s lacking in food selection and drinks it’s essentially free coffee and a seat in most properties. ||Helsinki its self is a lovely vibrant city with lots to do, loads of green space brill when travelling with children and a good coffee scene to explore

Overall I'd say my stay was pleasant. The rooms are neat and clean. The staff is polite and helpful with arranging special requests and offering suggestions on places to visit. The location is perfect since every thing is in walking distance from bars to restaurants to museums and the central train station as well. Breakfast was good, plenty of options to choose from and the bartender is friendly too. The gym is equipped well enough for those of us who like to workout even when travelling. The view of the frozen sea is a treat. The only downside I can think of is the noise level outside because of the construction and machines that are working at odd hours. Ruins the peace and quiet that is expected from Finland.

We arrived at a snowy Helsinki Hilton Strand Hotel and had a short wait to check in due to a large party arriving just before us. Once it was our turn we were welcomed by the lady at reception and were quickly on our way to our room. The room was nice and spacious and offered a great view of the frozen river outside which added to the winter atmosphere. Along with the usual amenities there was also a filled minibar available which was a nice touch. The property has a pleasant bar on the ground floor as well as a pool and gym along with saunas which were very welcome after a cold day exploring the city. There is also an executive lounge available for qualifying guests to enjoy throughout the day. Breakfast was served on the ground floor and offered a wide variety of options catering to different tastes. While the food selection was good there were times when table clearing could have been more efficient during busier periods. The hotel is located on the edge of the main city centre but is very well served by trams and buses just a couple of minutes walk away. Many of the main city attractions are also within a comfortable 15 minute walk. Overall the property was clean the team were helpful and it is well located for exploring the sights of the wonderful city of Helsinki.

Staff are friendly, breakfast is good with variety of choices.The sea view is slightly disappointing. Sofa bed is not in good quality. Bottle water put on the table at 5 Euro per bottle - please either take them away or provide them free to customer.I would not say this stay is bad - but honestly a lot better experience for my previous stays in Hilton hotels in other countries. Don't feel I spent the money worthy this time.

My wife and I have thoroughly enjoyed our stay at the Hilton Helsinki Strand. All aspects of our stay have been five star quality. The staff is wonderful. We would like to give a special shout out to Anastasia at the front desk. We had a complicated rendezvous to work out, and she was very patient, understanding and skilled. The hotel’s policy toward us and our situation was generous and accommodating. Much appreciated! Also, Laura, a food service staff member, was especially kind and genuine toward both of us. Again, much appreciated.

This hotel is tired, but the staff try hard and that’s why I’d return. Unfortunately the pool and spa which I was looking forward to using was out of service, however the front office offered vouchers to a nearby sauna place which was well received. The hotel charges €5 for a bottle of water which I find poor taste. For a sustainable hotel/city a refillable bottle of water would have been a better idea. The insulation is very poor. I could hear my next door neighbours both talking and putting things on the glass table over different nights. My bathroom door was broken while the air conditioning I understand can only go up 2 degrees, I was freezing the first night and had to fold over the doona and sleep in the dressing gown. When I rang housekeeping to ask for another blanket; the girl who came was super friendly and helpful and also brought up a heater. The staff in general were really polite and lovely, but the property is tired. Darren (I think) on the bar - a man from England, was funny and engaging while making cocktails for some of the ladies in our travel group. The front desk staff were helpful and professional. I would stay here again, but only due to the staff. The property itself is underwhelming, the buffet is overpriced and while I am well versed on travelling though Europe, charging €5 for a bottle of water is offensive.

Arrived at the end of Feb 26 late evening, caught an uber from the airport, very visible directions for app rides. Reception at the Hilton was warm and welcoming greeted by Jessica, who was a total professional and respectful with excellent manner throughout the stay. She went above and beyond to take care of our stay was smooth from the first day. Waldo and Anu in the restaurant were courteous, attentive and gave us the best meal of salmon soup and grilled chicken, the spicy margaritas made my special birthday a memorable evening for a long time. Views in room 612 are really awesome. The sauna warmed our weary bones to start another day in snow filled Finland. Thank you Helsinki for being a location what both my husband and I needed.

Three-night stay was excellent. Used the Hilton Honors app to for pre-checkin and selecting my room. Nice feature. Actual checkin process was straightforward. Customer service was throughout my stay was excellent. My standard King room was cozy. Bed was comfortable and room was clean. Bathroom was functional and enjoyed having a bathtub. Room is showing normal wear and tear, but nothing too egregious. Cost was budget friendly when compared to other hotels. Location was okay. Close proximity to public transport options, so getting around the city wasn't terrible. Breakfast was delicious and nice spread.

Our room had a beautiful view of the sea. Location is good--a 1-15 minute walk to Finlandia Hall, the Esplanade, and the Market Place. We had very nice service throughout the hotel, and extra good service from Hasam on multiple occasions at breakfast and in the executive lounge.

What a gorgeous Hilton! I stayed one night here in August. Room had air conditioning and plenty of space. There is a tram location outside the hotel if you do not want to walk back to the center. There were not a lot of restaurants open late nearby, but there is a grocery store and a McDonalds. I was able to eat at the breakfast buffet which was perfect to start my day. It included several Finnish foods to try as well!

I'm a Diamond member and stay exclusively at Hilton properties so I was happy to find this gem in Helsinki. The 7th floor is executive level and they have an executive lounge but like most Hilton's the lounge id not what they were before the pandemic and are operating at a much lower standard. Food is mediocre and the lounge isn't staffed so I recommend eating breakfast at the restaurant downstairs and not the lounge if you are a member status and have the free breakfast option. The buffet downstairs is excellent. The 8th floor has a nice indoor pool, gym and sauna's. Make sure you reserve a private sauna when you check in or you can join the mens or women's community sauna. Sauna's are part of the Finnish culture so be sure to experience it. The staff are very knowledgeable and will give directions and recommendations for restaurants as well as call you a taxi from one of the companies with the best rates. If you are taking a taxi from somewhere else to this Hilton note that there are two Hilton properties and the drivers call this one the Hilton by the seaside since it's on the water. Definitely recommend this place. The rooms were spacious and clean and it was a great experience staying there.

Dated property, big rooms, executive lounge is basically closed, reasonable service (hit or miss, some very nice, some not so much), very meh kind of breakfast buffet which is extraordinarily expensive on Sundays. Beware the restaurant hours are posted as open until 11pm but in reality it closes at 10pm (last food orders in) and last call is around 1020pm for the bar. Why can't they just be honest? Location is good, can walk almost everywhere we needed to go (except the convention center). Taxis work well here; either ask the front desk or use the Hesinki taxi app.

Three nights here and it was very good. This is a full-service Hilton, meaning that they have an on-site restaurant, valet services and a lobby bar. There is also an executive lounge on the 7th floor for those who have higher status in the Hilton Honors rewards program. The hotel is located a very short walk from the Hakaniemi metro station (two stops from central station), making it easy to explore Helsinki easily by metro or by tram. It's also a 1km walk to the main parts of the city. I was assigned a room on the 6th floor that fortunately did not have a connecting door. With a nice view of the nearby canal side, it was very comfortable. The room featured a firm king sized bed, work desk with EU style power outlets, a stocked mini-fridge (that I never touched), a hot water heater and coffee/tea service and a nice bathroom with heated floors. I did not have the housekeeping services and they honored the "do not disturb" sign on the door, so I was able to leave my stuff about and not be concerned about cleaning staff. It was a lovely room and when I return to Helsinki, I would stay here again. [Review 10050 overall, 1635 of 2018.]

BEAUTIFULLY DONE HOTEL, TOP NOTCH ROOMS & ADMIRABLE STAFF! I have stayed in several hotels worldwide but this is by far my favorite! LOCATION: The hotel is quiet centrally located with easy walking access to harbor area and senate square. The tram, bus and metro station is at the back of the hotel and hence easy connectivity to kampii, downtown or airport. STAFF: The staff at the check in is very friendly and comply to all the reasonable request in no time. The check in process is very smooth. The service staff both in cleaning and restaurant are very nice and make you feel lime you are queen ! AMBIENCE: The hotel is very nicely decorated. The main reception area is beautiful and have fireplace for cOzy setting. Adjacent is the huge buffet area ( also known at BRO restaurant) and hot breakfast is included in the price. There is a waterfall and cute fish pond right next to the check in area. ROOM: Everytime I stayed ( and that is alot in past two years), I get upgraded to the executive floor with view facing the see or Canal. The executive suites have very modern decor. the king beds are huge, soft and are facing the view which is beauty to behold a the first thing in the morning. The bathroom tiles are heated and vanities including tub are quiet modern. The reading desk is nice and is either on the back of the bed in some room or parallel inothers, BUFFET: the breakfast buffet has a spread of selections including breads, yogurts, different milks, porridge, cheeses, fruits, sandwich assembles, different type of eggs, smoothies, sauces, sausages, hot foods, croissant, juices, tea, cakes and coffee. Everything is delicious and if you prefer your eggs in any other ways then prepared then you can always ask and staff is always happy to oblige :) P.S: Executive lounge has free snacks, juices teas and expresso drinks all day long. Free booze and Hot tapas is served from 5-7pm I highly reccomend staying here if you are in Finland!

My husband and I stayed here during our stay in Helsinki. It's centrally located to many things and not far away from the central train station. There is a fully equipped gym, breakfast, pool, sauna, restaurant located in the hotel (Bro), executive lounge, etc. We had an upgraded room with a postcard view. Inside we had a nice size bed, desk area, mini bar, & complimentary water & chocolate in the room. The staff was amazing and answered all our questions. They sell the Helsinki card at the desk which is recommended for touring the city. Note with the card, many of the museums in May are closed on Mondays. Note, if you are vegan, vegetarian, and or gluten free there are plenty of options at breakfast downstairs. There is a section dedicated to these dietary needs which is helpful and rare in my travels. The restaurant, BRO, that is attached to the hotel also has these options labeled on their menu if you choose to dine at the restaurant.

We stayed here for a one night layover on our way home from Spain. What a great introduction to Helsinki! This spot is right on the water and a bike rental stand and a quick ten minute scenic walk to the Esplanadi. The executive lounge was lovely with little things to nosh on. The attendant of the lounge, Rosa, was really lovely and helpful. She had great recommendations for our few hours in the city. Breakfast was included with our stay for the next morning and it's a full buffet of just about any breakfast food you could possibly think of. And they have signs that say if they don't have what you are looking for, to let them know. They make it for you fresh! Plus the rooms were beautiful. We were very happy staying here. It's only a half hour (maybe less) back to the airport, too! The front desk was also very helpful and gave us great suggestions!

Customer service is unbeatable. Manu went out of his way to help me and I could not have made it through my day without him. He made my stay a wonderful one!

Nice hotel. Only 5minutes walking from the airport. Breakfast is very popular, you gotta to hurry if you wanna try salmon satay before it finishes!

This hotel was really nice- they upgraded us to an executive suite which had an awesome view of the water. The breakfast had a good variety of things. I was worried about that because of my new pescetarian diet and the majority of other hotel breakfasts include a limited selection of bacon, ham, sausage, and bread. This Hilton had all that along with salmon, fruit, yogurt, quark, oatmeal, and different styled eggs. (The eggs were all slightly overcooked. The boiled egg had that darker yolk and the fried eggs didn't have a runny yolk... Tasted a bit rubbery.) BUT the Karelian pastry was amazingggggg. Top it off with the provided egg salad. Just note the breakfast is slightly different each day. They didn't have the Karelian pastry on Saturday, but it was available on Sunday. The complimentary Peter Thomas Roth items in the bathroom were nice. I love that brand so it was a good surprise. I liked that the workout room was on the top floor rather than a dingy basement. The equipment was in good shape. The pool is a bit on the smaller side, but it's nice to have!! They have a built in aquarium into the wall of the pool, so you feel like you're hanging out with the fishies. The hotel is located relatively convenient to the center of town. We walked pretty much everywhere with the exception of the cab ride to the hotel from the pier. Our flight isn't until 4pm, so the hotel lobby staff was accommodating and gave us an extended checkout time. So we are allowed to hang here until 2pm. Thanks Hilton!!

I am a Hilton diamond member and Hilton property is always my first choice wherever I go. This Hilton at Helsinki is probably one of the best Hilton I have been to. The main reason is the excellent staffs and its executive lounge. I was upgraded to executive floor prior to arrival, staffs are very helpful in making sure i have good experience here. My baggage was delayed and I have nothing. They not only provided me with some necessities but only guide me to where I can find clothes, coats and grocery. I can't survive Helsinki cold without coats so really appreciate their help. The executive lounge was relocated to first floor due to pandemic. The breakfast at the executive lounge is one of the best, with variety of food choices with some Finnish speciality. The karjalanpiirakka is so delicious, remember to top it with egg butter. The rye bread is equally good and something not to miss. The evening social event is excellent with some drinks choices. The room I have is a king executive, it's quite spacious with nice view towards the river. Cleanliness is top notch, kudos to housekeeping team. The location is why I chose this property and it truly within walking distance to almost all major attractions. There is good public transportation in Helsinki with bus and tram stops nearby so you can literally go anywhere from here with ease. This will be my to go hotel in Helsinki and highly recommended.

Definitely one of the best Hilton hotels I've visited. I can see why it's rated as one of the top in Helsinki. Check in was quite easy. I had a couple toiletry requests and even the front desk clerk personally brought up a few items to my room. I had the executive suite that overlooked a lake and part of the city. The room was spacious, the bed comfortable, and the bathroom (as well as the entire room) had a clean modern look. The desk was made as part of the bed head rest (on the opposite side, of course). So if you're rooming with someone else, one can work on a computer without disrupting the other laying in bed. Breakfast is served each morning in both the executive suite, on the 7th floor, and in the restaurant on the bottom floor. Unless you have some important business matters, I suggest going downstairs. The selection is pretty much the same but downstairs has a few more food options to choose from. They serve everything from salmon, bratwurst, sausages, eggs, potatoes, vegetables, yogurt, smoothies, and various fruit juices. This hotel is located just a mile away from the big shopping center that Helsinki has to offer. It's a nice walk if you're up for it or just a $10 cab/Uber ride. I really enjoyed the city of Helsinki and when I return, I will definitely be going back to this hotel.

I stayed here over the Easter weekend. The hotel was within easy walking distance of Helsinki's main tourist sites plus it was close to the Metro. Our room faced the canal which was frozen over and covered with snow during our entire stay, but offered a good view. I really liked the lobby/main seating area which had a warm fire running at all times. The area also had plenty of tables to eat and grab a drink or in the mornings eat breakfast. There is a sauna and swimming pool on the top floor but I found them a little small and crowded. The staff were all helpful and were able to make a reservation at a local restaurant for dinner. I really liked the hotel and would definitely stay here again if I ever return to Helsinki.

My boyfriend and I stayed here on our trip to Finland and it was just perfect. The room was so large, clean, and comfortable! The beds felt like fluffy clouds and the overall general area was so appealing. The best part is that the gym was open 24/7, which was nice for us because we were from California and jet lagged. The sauna and pool were also nice! We would have stayed in the hotel all day. Def recommend staying here if you visit Helsinki !

PROS: Got a view facing south overlooking the canal. Nice! Work table also sat in front of the window which was a nice added touch. Rate was fairly competitive compared to other international hotels. Sleep quality was decent and I did get a King size bed. Free bicycle rental. Very helpful staff Heated bathroom floor Hilton points CONS: 10,00 Euro internet for 24 hours. A SLIGHTLY longer walk to downtown (this is really not a big deal unless you are averse to walking an extra 5 minutes to the shops and station!)

We were upgraded to a room on the executive floor with a room facing the canal. What a view! The only thing that made it better was a bed that was oriented to look out into the window. The room itself was clean and comfortable, although I had trouble lowering the temperature to the cold I like. The blackout curtains worked very well, which is important since the son never really sets in Finland. The executive lounge was disappointing, smoking was allowed on its balcony which ended up inside the lounge. The food and drink in the lounge was ok, at best. Breakfast, on the other hand, was fantastic. I particuarly liked the whole (not sliced) cold smoked salmon. We would stay here agin.

The only positive here was the daily breakfast, everything else was subpar. Room comfort and location weren't the greatest. My main issue with the room was the air conditioning, prepare to suffer. For what they consider their "heat wave" the air conditioning was at a steady 24.5 degrees Celsius. The thermostat didn't work and when I called the front desk I was told it took 2 to 3 hours to cool the room to my desired temperature. I believe that was just an excuse to get me off the phone because the air conditioning never worked during my stay. Housekeeping was equally a disaster. One would expect a hotel room to be cleaned no later than 1400hrs daily as this is the typical check in time. Unfortunately, this wasn't the case. The first day, it was my room that hadn't been cleaned as late as 1600hrs, this was after a long day of excursions and I needed to get in the bed badly. The next day, the same thing happened to my buddy in a different room. The quality of service was just not there in general. Another thing to keep in mind about this Hilton is that no loyalty perks are afforded no matter your Hilton Honors status if you do not book directly through their websites. I understand not getting the points but you get absolutely nothing, else not even bottled water and that was with my current gold status. I wouldn't recommend this hotel or stay here in the future.

The decorations in this hotel seemed a little outdated, but it was comfy and clean. The hotel is pretty close to the train and bus station and the staff is quite helpful. The breakfast buffet was yummy had a wide range of options.

Old fashioned decor and the in house movies are not "on demand"!

Perfectly nice hotel for a business trip to Helsinki. Staff were pleasant and changed my room when I didn't want two single beds. Location is an easy walk to town and handy enough for the airport. The lift was a little old but it was nice to see the full atrium from it

Great hotel in a very convenient location. I stay here for work and really my only critique is there could be more to offer at the gym. Food's a little pricey too, but that's why God gave us legs and taxis!!

We enjoyed our stay at the Hilton Strand. I agree with an earlier review that some aspects of the hotel are a bit worn (carpets, for example) but the rooms are clean, amenities plentiful, and the staff is very warm and friendly. We had a terrific room on the 6th floor with a sea view. The bed was extremely comfortable. There's a small, but adequate workout room on the top floor. We never used the sauna or swimming pool as hours were a bit limited, but the area looked well maintained. The hotel has an excellent breakfast buffet with lots of variety. People staying in executive level rooms can also have breakfast in the 7th floor executive lounge. I have to give special kudos to Hanna, one of the front desk agents. For three successive evenings, Hanna made wonderful recommendations for dinner and then proceeded to book reservations for us. We observed the importance of reservations as people were regularly turned away from restaurants when just walking in off the street. Finally, the location of this hotel is excellent. Its a short walk to the center of town, including the Esplanade, the ferry, and the design district. We'll stay here again on our next visit to Helsinki.