Stacy M.
Google
I just got back from an eight day stay at Secrets La Romana with good friends. The overall experience was better than our stay at Secrets Punta Cana a couple of years ago.
First of all the beach water is walk right in warm. And I didn’t want to ever get out. The sand is the softest I have ever encountered, like powder. However, the beach during New Year’s week was crowded and the chaise lounges were one next to the other. You had to get to the beach early to get the location you wanted, whether sun or shade, close to the water or further back. We were in a preferred room which gave us a separate area on the beach from the non-preferred room upgrade. I don’t know how crowded the other areas were. And although there’s no sampling or vaping allowed in the beach, unfortunately there are some who don’t follow rules.
The food was better than we expected. Noor was our favorite. Because some of us have particular dietary restrictions, the chef came out to make sure he knew how to prepare our food. Going the extra mile reassured us that the meals were prepared to our needs. We didn’t have a bad meal the whole trip.
The rooms were nice, not luxurious. It had all the amenities we needed. And, of course, we didn’t spend much time in the room other than to dress and sleep.
But the best part of our vacation was our butler, Yoel Almonte. I highly recommend asking for butler service and Yoel in particular. Most importantly, he’s a really nice guy, very personable and warm. He was attentive to our needs bringing us a cooler with drinks and fruit on the beach each day, remembering what we liked and didn’t like, making dinner reservations and making sure our hotel experience was top notch. The vacation would not have been the same without Yoel.