Diana3355
Google
This was our 4th year in a row staying at this top-notch pristine resort & we'll be back again next year! Beautiful beaches, wonderful pools, lots of restaurant selections with great food, live entertainment, activities like Zumba class in ocean, yoga by the ocean, painting sunhats on the beach, paddle board, kayak, sailing. We really liked the food at every place we ate - Noor (my personal dinner favorite), breakfast at Mare or Coastal Grill, Sakura (need reservation for the chef show tables), Italian (excellent eggplant & sea bass), Chinola fun dinner on the beach, VIP lounge great heavy apps & desserts, and drinks, huge selection at the Buffet. But it's the PEOPLE who work there that make the experience so special! Each and every worker greets you with a friendly smile and endearing warm hearted gesture - the grounds crew, bartenders, housekeepers, servers, etc. They are all so courteous, respectful and eager to help, truly wonderful. A special shout-out to our Playa Collection concierge Maibely who takes outstanding care of us each year making sure our requests are fulfilled and working closely with the hotel staff to ensure our experience is amazing, thank you! We request butler Luiding Bernal each year who has become like family to us, we just love him, extremely hard-working, very professional, courteous, the absolute best! Luisa in housekeeping provided excellent room service with a huge genuine smile and greeting each day. The dinner waiters at Coastal Grill exude joy & are very fun. The waiter and servers at Noor are top notch. Jose the luggage bellhop, Alfonso in Security are great! I highly recommend this resort!