Asuka N.
Yelp
We stayed at the Hilton Lake Como during our recent visit to Como at the start of the month. As we were driving into town from elsewhere, it is easily accessible and quite close to the highway, and with a large space in the front, as well as a parking garage that is under-utilized underground (there was always plenty of space), it made it quite simple to go in and out of the hotel. The staff is plentiful and generally pretty proficient in English, so interacting with folks at the front desk or at other spots (such as the lobby bar or the rooftop restaurant) were pretty straightforward. The finishes here are quite new, and so despite being in a town rich in history, you very much feel like you are in a modern, cosmopolitan setting. The facilities are solid, with the rooftop infinity pool with a view of the lake being a highlight for sure. The fitness center, while open 24/7, is a bit more limited though - it's relatively small and does not have as wide an array of machines as I would have hoped for. Accessibility is reasonable; with the hotel laid out in a rectangular shape, there are multiple elevators to take that will put you closer to your room.
As for the rooms themselves, the finishes are quite nice, but as with pretty much any new big-chain hotel these days, it feels a bit cheaply-done. The walls are thin, and if you look closely enough, you can tell that some of the closet and bathroom doors are made of slightly flimsier, Ikea-like material. In our superior king room, we were a little pressed for space given that we had 3 suitcases with us, but the bed was comfortable, and the bathroom was nice (I liked that there were doors separating the toilet and shower from the sink and bath). The courtyard view, sadly, doesn't offer much, particularly since you will be looking right across into other people's rooms...so the curtains remained closed almost the entire time we were there.
Overall, I would not mind staying here again, particularly as it's accessible for tourists such as myself. However, it is a little out of the way from the heart of Como (about 3/4 of a mile from downtown), and I did feel that at the high price point this came at, I felt that the premium wasn't fully justified for what is the mid-level Hilton brand. I'd rate the hotel 3.5 stars, but I would also round down because of paying a luxury price for what falls short of a true luxury experience.