MaseratisandMartinis
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The Mrs. and I came here for our 20th Anniversary. After reading several reviews, we opted for the "Altamar" package, and I'm glad we did, as it's completely worth it. Here's a detailed rundown:||TRANSPORTATION: Altamar includes private SUV transportation to and from the hotel. This is so convenient, as you literally walk out of the airport, and go to station 6, and someone is holding a Hilton sign. Grab a Cerveza, hop in the Suburban or Lincoln Navigator, and you'll be at the Hilton in about 30 minutes. ||CHECK-IN: The Bell Staff will greet you, hold your luggage, if your room isn't ready, and escort you to the Altamar Concierge. Altamar Concierge does reach out to you a few weeks prior to check-in to ask if you have any requests, or want to make reservations at restaurants, the spa, or pool/beach cabanas. With Altamar, you get 20% off on certain services.||Fortunately, our room was ready early (approximately 1P). The Bell Staff will take you to your room, and within minutes, someone will be at your door with complimentary Mezcal. So, my wife and I took a shot of Mezcal, and off we went to the pool.||LENA: This is the poolside, oceanfront restaurant and bar. We opted for the swim up bar, and the bartenders are amazing. Beers (Corona family only) run $9USD. Margaritas are about $15 for house. For just a $6 upcharge, you can get premium Tequilas such as Don Julio. The cocktails here are much better than in the US, as it's not a bunch sweet crap, and damn good- which resulted in zero hangovers.||The food at Lena is also very good. We tried the shrimp tacos, and the Sea Bass tacos were phenomenal. We didn't try the wood fire pizzas, but other guests raved about how good they were. I'm forgetting several names, but the servers and bartenders at the pool that went above and beyond:||1. David. This guy is amazing, and offered great food/drink recommendations. He buts his hide off, and is a very cool young man.|2. Diego. Again, a very friendly, and hardworking young man.|3. Jesus. I think he's the Bar Manager. We were amazed at how tight of a ship he runs here, and he never hesitated to jump in, and work his *** off, to assist his employees, or the guests. He's an extremely valuable asset to this property.||I would also like to add that that everyone seemed to get along, and enjoy their jobs. Unfortunately, we don't see this work ethic in the US.||VELA: This is the on-site Italian restaurant. We had a poolside table, and the service was spot on. The food was good, but we weren't wowed, so to speak. No complaints though.||TALAVERA: Again, part of the Altamar package, gets you free breakfast. Well, free minus a $6 per person surcharge, and of course, you should tip. So, my wife and I spent $22 combined each morning, which I thought was a bargain. The food options were expansive, and so fresh. ||SOTOL: This is the Lobby restaurant and bar, with amazing oceanfront, and pool views. The drinks and food were always good here, and the bartenders were top notch, regardless of what you ordered. Again, we're forgetting names, but Gerrardo, and especially Ivan went above and beyond. Ivan made such a huge impression on my wife and I with his knowledge, and the top level of customer service. His work ethic is second to none, and the Hilton is fortunate to have him.||ROOMS: We stayed in Room #5044, which is listed as an "oceanview" suite, but in fact, it's oceanfront, and has about as good of a view as you can get. Rooms were spacious, and clean. We would consider a plunge pool suite next time, as those looked very cool.||POOLS: Views for days. Seriously, there is not a bad view from any pool, or hot tub. And, clean! The staff works hard maintaining a clean, and enjoyable environment.||I would also like to add- the grounds crew here kept the resort in impeccable shape. The attention to detail was impressive.||I'm sure that I'm forgetting certain aspects of our stay, but if you ask, "would we stay here again?" Most definitely!