Hilton Moscow Leningradskaya

As an American tourist in Moscow, I went in, expecting it to be very difficult to communicate any needs that I had with staff I was completely blown away by the friendliness, attentiveness and helpfulness of the staff at this hotel they went out of their way to accommodate me and to make me feel like I was home The rooms are beautiful. The food was delicious and I couldn’t recommend this hotel anymore. For an incredible historical hotel with beautiful art and aesthetics. The staff make it even better. I would recommend this hotel to anyone who comes to Moscow.

This hotel listed as a 5-star hotel, but it felt like a 3-star hotel. It is very outdated. Definitely needs remodeling. The room was dusty. The staff is polite, but will not go out of the way to help. The breakfast was also for the 3-star hotel, not much to choose from. The restaurant manager, though did go out of his way trying to satisfy the customers. Outside of the hotel, there is a major construction, that makes it difficult to arrive with the luggage close enough for someone to come and help. Nobody warned me at the time of booking, that this will be the case. There are definitely better choices available for that price. I would not recommend this hotel to anybody.

This hotel* has been my 'home' in Moscow for the past 5 years. I have had small issues in the past, and they've always worked to fix them. In my last 3 visits I've been pleasantly surprised by the smoothness of the experience and the incremental improvement in all hotel services, from room cleanliness, reception, the quality of the food and even the air conditioning working now flawlessly even with outside temperatures of +35 Celsius. I believe the Hilton Moscow Leningradskaya is good value for money and a must-choose for anybody visiting the city, both short- and long-term. Location-wise it's unbeatable next to the main 3 train stations, and within 10 minutes of Red Square by taxi, or walking distance to a metro station.

The staff at the reception especially Alisa was exceptionally kind. I had a good time overall.The hotel is in close proximity to the metro stations. The rooms are spacious but a little too dark and the toilets are small and old fashioned.The food quality at breakfast was not up to the mark, especially the juices were not fresh.

The air conditioning in my room wasn't working. I asked for my room to be changed. They told me there were no other rooms in the hotel (this is so funny) I asked them to fix the air conditioning, but they said they couldn't. (damned funny). Thank you so much. As a solution, they gave the room a fan The reception staff are sullen!!! You should definitely not come here relying on the name of the hotel. It's definitely not a Hilton.

Nice historical building converted to a hotel. Location is nice, staff is nice and friendly. Breakfast area is too small and rooms could be cleaner. You can get heavy carpet smell from some of the rooms, can be uncomfortable sometimes. Hotel is generally ok. Hotel has its own money exchange office, but the lady working there, why so serious, come on smile sometimes

I was catching an early morning hi-speed train so the location is fantastic as it’s just a stone throw from Leningradskaya. Historic building with lots of stories and beautiful interior. I read in review that aircon doesn’t work but I thought it was an isolated incident but it happened to me as well. But the front desk changed the room. The take away breakfast could be improved.

- Front desk receptionists--two of the girls were bad ,especially to Chinese. First, we checked in until 2 pm although we arrived at 6 am and at last we got our comfortable room after changing with the help of the other good girl! This is the worst experience we have ever had and we are disappointed at Hilton Hotel. Maybe we won't consider about Hilton Hotel when travelling because of the two girls.