Hilton Nagoya

Staying here for 3 nights and have to say it is a very enjoyable property. The executive level lounge is a nice added touch with a cocktail session in the evening between 1730 and 2000. Breakfast on the ground level is very tasty. The cocktail lounge in the evening has some nice live music. Overall the room was spacious and clean. The staff are all super helpful and friendly.

Really nice hotel: would be happy here for business travel as well as with a family trip. The room was modern and comfortable — just about big enough for 2 adults and 2 kids. We were offered an upgrade but declined as it was not needed. Particular highlight is the breakfast buffet which is well-stocked and reasonably priced. Well stocked and spacious gym and the hotel is in a great location for the delights of Nagoya.

The location is central, great service especially the front desk and great buffet breakfast! We stayed at an executive lounge room and the lounge was great. Their happy hour has good food so you can almost get half full from it. Will definitely return here!

This is the best Hilton I have ever been to. All the staff are friendly. We came here for my Japanese family, and they accommodated large gatherings despite busy schedules. The executive lounge and customer service are top-notch, and they respect Diamond members. Regardless of your status, I guarantee all family members will receive top-notch customer service and hospitality. We will be back- thank you, Hilton Nagoya!

I recently stayed here for six nights.||I would like to highlight two main areas where I believe this hotel shines. The first is in relation to Diamond recognition. I arrived early and was granted an early check-in. I was also upgraded despite my long stay. Gold and Diamond members get special juice at the main breakfast restaurant. As such, I would say that the Diamond recognition is excellent.||The second area is the quality of the executive lounge. The staff in the executive lounge are exemplary. They learn your name, quickly learn about your preferences, and provide a personal experience which goes beyond the professional standard of a typical Hilton. In fact, I would say that in the executive lounge here, the standard is closer to that of a Conrad Hotel. I was impressed. If members of the management team are reading this review, please extend my appreciation and gratitude to the staff who work in your executive lounge. They made my stay wonderful!||I would say that it is an excellent value proposition and I fully recommend it to others.

Prob one of the best Hiltons in Japan when considering overall service and value. Service is very consistent with most of the Hilton brand hotels in Japan with professionalism coupled with friendliness. And this is hotel wide from the lounge to the front desk staff, chefs, and restaurant staff, including the bell captains who take the initiative to offer help with luggage or providing directions. Located in the heart of Nagoya city, it has all the amenities of indoor swimming pool, gym, and sauna/hot bath. The main restaurant on the ground level serves a supremely comprehensive menu ranging from Japanese and Western, to other Asian dishes including fresh fruit popsicles for dessert--a favorite for kids. Nothing is outstanding which is definitely NOT a knock on this hotel...everything is just absolutely solid across the board. Thank you very much for making our stay a comfortable and memorable one.

Last time visit was in 2018, the hotel is located in less crowded area, used to have free shuttle direct to Nagoya station. This was first time visit after the renovation, everything is good, except the room facilities is a bit outdated with only 1 usb socket in the room. Despite a bit inconvenient in travelling back-and-forth to Nagoya station, the overall experience is excellent. Staffs are friendly and attentive by the time I got off the taxi, the gentleman took care of my luggage, to the check-in counter, as well as the luggage delivery service in timely manner. ||Breakfast has lots of variety from local authentic to Western and Chinese. Suggest you try their breakfast to cheer your day. The Executive lounge offers a little pleasure moment after a long walk day between 6:30pm to 8pm. Sipping a glass of sparkling wine to refresh yourself before a hot bath and sauna. The only complaint is the swimming is small (2 lanes), and crowded in the morning. Yes the Hilton has the required facilities to sustain the standard, in terms of practical usage, it’s not an enjoyable swimming experience.

Had an excellent 4 night stay here in early May. It was my first time in Nagoya and loved it and the stay at the hilton enhanced my experience. The rooms were large and comfortable, the gym and pool were very good after a day sightseeing. The Executive lounge and breakfast in In Place 3-3 were excellent. A special thank you to the executive lounge collegues who remembered me after my first visit and welcomed me back each time during my stay and the colleagues and managers in the breakfast areas who were approachable and remembered me when i returned and ensured i was enjoying my stay. Hope to visit Nagoya again in December

Location is not that convenient, arriving by JR, since I didn't check their website in advance. I followed the google direction, which was to take subway and walk. (No elevators nearby, I had to walk up and down the stairs with my luggage) Upon arrival, an executive staff gave me a wash cloth as I was drenched in my sweat from walking with my luggage (and wearing heels and suits didn't help). They told me they did have a free shuttle bus from the train station I could have used..... Room at the premium executive floor was nicely appointed with standard Japan Hilton decor. Bathroom is the same as Hilton in Tokyo and Osaka. Service was good but not to the level I've seen in other Hilton properties in Japan. Bathroom amenities were the same as the doubletree in US. On weekend, their bus will also stop at Nagoya castle but schedule is not that frequent. I ended up taking subway most everywhere.

Nice and calm place to stay with your family or precious one. A little bit far from Nagoya station, but it take ５mins by taxi. Well renovated facility and rooms are spacious. Food is so nice. We love breakfast menu. Hideaway bar is stylish. Staffs are professional and attentive. AND friendly. I recommend you to stay in here when you come to Nagoya!

Super clean and organized. The buffet is excellent. Rooms are new and we'll done. Targeted towards westerners with food selections.

Stayed 3 nights in executive room with lounge privileges. Staff was amazingly courteous and the executive lounge had great breakfast options and evening drink/foods. View from high floor was incredible. Room was modern and more than spacious. Very close to Fushimi station and the neighborhood is close to many stores, bars and restaurants. Will be back

The service is great!! They have a welcoming small towel service for washing my hand. Nice location!!

In short this is a very nice hotel with excellent level of service. Our spacious room was completely renovated, including nice local details (sliding paper doors). Executive lounge at 26th floor was great, good offerings both at evening and morning. There was also enough room for everyone, not always the case in the lounge... Airport limousine bus stops right next to the hotel. Would I return? Yes, for sure!

The good: Staff here was welcoming and gracious at every turn. Staying on the executive floor got us the lounge access and our own check-in/concierge desk. When we arrived, it was teatime and we were impressed with the multitude of finger sandwiches, desserts, cookies, and hot and cold drinks. We missed the evening and the breakfast offerings, but when we went in shortly after breakfast ended, it looked like there had been a lot of choices. We still had access to some whole bananas, kiwi, and apples, and hot and cold drinks. The room was clean and our Japanese-decor room included a shoji-screened window covering that blocked out light, and offered gorgeous city views. The could be better: When we arrived, the room was super warm and stuffy, so we set the a/c to the lowest possible temperature. Sadly, even after 12 full hours of it running, cool air (not cold) only trickled out - so the room never cooled off completely. The halls in the hotel were always warm too. They offer a shuttle from and to the JR station, but it runs infrequently - once per hour, I believe. Though the room was nice and the executive lounge food is so generous that you'd easily get by without any other food, the limited shuttle service to the station and the weak a/c would make me choose a different hotel next time.

Hilton Nagoya is bit dated but they have an excellent customer service. You will be always greeted with a smile and a bow. You can rent a free bicycle with a reservation. The bakery in the lobby has 30% discount on the showcase items after 8pm. There are a lot of dining options around and Fushimi station is 5 min walk and Nagoya station is 20 min away.

You will find no better staff than Hilton Nagoya! They will always go out of the way to make certain your stay is the best! You will never find a place more clean than Hilton Nagoya!

Nice room and view, good breakfast buffet, so-so location, poor internet options I think a room that costs $350+ a night should come with Internet connection. It's shameful that Hilton is nickel and dime'ing and charging $10 / day for a dial up speed wifi which is pretty spotty at best. Recently renovated rooms were nice and the view of the downtown from 21st floor was awesome. Breakfast buffet was also very good with western and Japanese breakfast options. Location wise, I think we could have stayed at more expensive Marriott next to Nagoya station and saved more in transportation costs and have better access to restaurants and shops.

I have the one of the worst experience at the hotel. I stayed this hotel and go to the restaurant and order the meal. They served Tempura but those are not hot! I asked politely to re-cook the plate but they just reply it's not their fault. But our three plates are all not hot, cold Tempura. After that the chief chef came to us and say sorry but it was too late. I also said same complain to the concierge but she also did nothing. At the check out counter they offered the one night coupon but who use that? I was said the hotels in Nagoya didn't have good service and I felt so. As it was not the cheap hotel, I never stay this hotel and the other Hilton hotels. これまででもっともひどい経験をしたホテルの一つ。 家族と宿泊時に食事をレストランでしたのですが、てんぷらが熱くなく、それも3人ともそうだったので交換を希望しましたが、レストラン側は悪くないと言い張ります。 食事後にシェフが謝罪に来ましたが手遅れです。 コンシェルジュにもそのことを伝えましたが何も対応せず、チェックアウト時になってヒルトンの宿泊券を差し出されました。 でも、だれがこのホテルにもう一泊しますか？ 名古屋のホテルサービスレベルはイマイチだよ、と聞かされていたのですが、ここまでひどいのはありえないです。 それ以来、名古屋ヒルトンだけでなく全てのヒルトンに宿泊することはなくなりました。

We went to the sumo tournament, the Toyota Factory and SCMaglev and Railway Park train museum. Hotel was a good place to get to all. The design was excellent-great balance between Western and Japanese design. The bench with pillow in the window was great! We had brunch at the hotel one day. Great variety and we could exactly what we wanted. Japanese bath was great. Used every morning and evening and start and end the day well.