CONFESSIONS OF A T.
Google
I had another amazing stay at the Hilton Hotel Nicosia, as always. The service, comfort, and overall experience of the hotel are excellent.
However, the hotel is seriously let down by the appalling condition of the external swimming pool changing rooms and shower facilities. The smell is horrendous, the level of cleanliness is very poor, and the space feels unhygienic to the point where I do not feel comfortable changing or showering my children there. It is dirty, unpleasant, and completely unacceptable for a five-star hotel. The soap dispensers are still hanging off the walls, exactly as they were on previous visits, showing a clear lack of maintenance.
The gym changing rooms are equally disappointing, with most of the lockers broken or unusable. Overall, the facilities in both sets of changing rooms are extremely rundown.
What is most frustrating is that nothing has improved over the last two years. These problems are well established and yet remain ignored. This year, the condition of the swimming pool changing rooms was so bad that it will put me off returning to the Hilton Nicosia in the future.
It’s a real shame, because the hotel itself and the staff are great but the changing facilities are more like a neglected public gym.