Hilton Orlando

One of the nicest hotels I’ve ever stayed at! From the moment I arrived, everything was top-notch. The pool area was beautiful, the bar was great, and I especially enjoyed the poolside bar—perfect spot to relax. The breakfast was absolutely delicious, with a lot of great options. Overall, everything at this hotel was exceptional. I’ll definitely be back!

Everything you want in a resort—truly top-notch! Our stay at the Hilton Orlando was everything we hoped for and more. From the moment we arrived, the service was outstanding—every staff member we encountered was kind, professional, and helpful. Parking was a breeze, which made things even smoother. The pool and lounge area were absolutely amazing—clean, spacious, and relaxing. We especially loved the waitstaff who walked around offering food and drinks; they were attentive and friendly, and really made the whole experience feel luxurious. We honestly can’t say enough great things about this place. It’s now our go-to spot anytime we’re in Orlando. Highly recommend!

A top-quality business standard hotel which offers a high standard of facilities for any visit.|The room was clean, large, well-equipped and comfortable. There’s an excellent bar and restaurant and a lovely outdoor pool. It’s a big hotel but the staff are friendly and make you feel at home.

We booked a day pass at the pool, which was great! A great way to pass time before a nighttime flight. Staff is very friendly, especially Pricilla who helped us book a future stay at a great price! Will for sure be coming back

Everyone from the valet all of way of the pool area are great!!!! |I love the Spa, Alicia was fantastic! |The pool area is fenomenal, food, server fantastic. Priscilla was our hotel Ambassador she is great! I recommend 200%

Have stayed here in the past. I love the new licatiin of the check-in, right as you walk into the lobby. Before, it was behind the bar area near the back wall, which never made sense to me. The new location is perfect! The room we had did seem a bit dated but was very clean. The pool is great. I love that there's a separate adults only pool and hot tub. Will stay here again. Staff was super friendly My only complaint was that we bought a bottle of wine to enjoy in our room at night but forgot to bring a wine bottle opener. Room service was closed for the night by 11pm, and the lobby bar was closed as well, so we couldn't get our bottle opened. Overall enjoyable stay.

This hotel is not what it used to be. We used to come quite a bit about four years ago. It was always very clean and service was wonderful. They have definitely not been keeping up with the property. The rooms are very dirty and just old. As far as the pool area, the gardening used to be pristine. Now it is all grown over with weeds and trash in it. A lot of the water features on the lazy river are broken and it was very over crowded. They had people swimming in the pool till after midnight and back in the pool by 7 AM. It was very dirty with all kinds of stuff floating in it. I would definitely stay somewhere else next time. It is not worth the money!

Absolutely great stay at the Hilton. Julia and Andrew set us up in a beautiful room. The pool, restaurants and market are kept clean and the staff are all very friendly and hospitable. Mackenzie at Fast break came over to make sure we were enjoying the buffet and Dani at the market was also very accommodating. What a fantastic hotel. We will be staying here every time we come to Orlando. Way to go Hilton… Bravo!

(Review #998) One of the nicer properties in and around the Orlando Convention Center / Sea World area of Orlando. This place is huge with a large conference center and multiple halls/rooms of their own. Rather expansive grounds with outdoor activity space as well. Tons of parking. Though it's a bit expensive (~$35/day) if you're not a higher tier Hilton Honors member or getting some conference validated rate. Lots of food options, multiple sit down restaurants, a few cafes and a couple kiosk style shops. I found it easy to find my way around and lots of friendly staff who were very helpful. Given the quality of the accommodations I would say this is one of the nicer off-Disney options in the area.

PRO- The room was immaculate and presentable The food that was prepared for our event was fantastically prepared. CON- $37.50 to park?!?! I will not return for that reason alone!

A very nice property with lots of amenities. The rooms are very comfortable and spacious. FastBreak is a great place for food and drinks either inside or on the patio. It can get noisy, but is much better than the lobby bar.

Clean rooms that are spacious and well maintained. I enjoyed all the bars and eateries in the hotel. It's a plus that it's so close to the convention center!! The downside is that self parking is VERY expensive! $37 per night.

We visited for a birthday staycation. I booked a king room and poolside cabana for one night. The lobby and public areas of the hotel are nice. However, my critiques come in regarding the rooms and poolside cabana areas. The cabana was $300 for the day which is not terrible considering other hotels offer them much higher. I also received a $75 refund prior to arriving which I was happy about in hindsight. Upon arriving to the cabana we realized why they were cheaper than other hotels. The amount of mildew and holes in the cabana covering was truly ridiculous. I could've looked past that had the service been better. They must've only scheduled one server for all 10 cabanas in our area which is ridiculous. 30 minutes was the shortest we waited for service. We asked for a bucket of ice and took 45 minutes. So we eventually walked to the bar ourselves to get what we needed and our waiter realized why we were there and said it was on its way. We did this with multiple things, multiple times. They need more cabana servers or at least more help running drinks and food. Then...the up-charge on alcohol is truly insane. A $135 bottle of Tito's? My friends didn't mind since it was my birthday but for that price it really should be the larger handle of Tito's. And shots were $15 a piece. Is this Vegas or International Drive?! Small complaint there but a complaint nonetheless. A small thing but a problem we had were the amount of bees and wasps in the floral plants surrounding the cabanas. I'm all for giving a home and pollination to bees as they're endangered, but perhaps not near the cabanas...as we were swatting them away all day. The rooms...they need some TLC. Starting to show their age and the air conditioning does NOT get cold. We sweat all night long. So much so, we contemplating just going home at 3am since it was a staycation and we were only 20 minutes from home. I'll probably go somewhere else next time. There are plenty of other options that are a bit more pricey but I guess you get what you pay for.

Hilton did a fantastic job with our stay! After our flight was delayed, I called Hilton to ask what my options were since I had already digitally checked in on the Hilton Honors app. The woman I spoke to was extremely courteous and waived the late checkout fee for the first hour! Each hour after was $25 (not sure if this is the standard rate of a HH member rate). The late checkout message wasn't relayed to the room service team but after explaining with a quick sentence, they told me not to worry about it and to just leave when I'm ready. Overall, the location was great. There were plenty of Lime scooters on the main street if you wanted to adventure down I-Drive. The blackout curtains were very effective as I forgot how bright the Sunshine State can get. I will say that the pathway to get to the main sidewalk is technically accessible but a little bit steep for some reason. Overall, I had a wonderful experience and would stay at this Hilton again in a heartbeat.

Nice hotel on I drive in the convention center area. It was interesting, however, arriving at almost 8 pm, was told the room I requested hadn't been cleaned yet. Found that very surprising. At least got an upgraded room out of it. Pool area was nice, and, admittedly, was the reason I chose this hotel. If attending events at the south side of the convention center, choose a different hotel. Hilton is only connected to the north side and is actually a bit of a hike to the south end.

This place is by far the best Hilton property I've stayed in! Customer service is amazing and the place is very clean. If you ever find yourself in Orlando for business or pleasure...come stay at this property. I recommend it.

Came in with girlfriend for Zumba convention from wed to Sunday. Room quality 4/5: very solid room with king sized bed. View was of the pool, clean, no complaints but nothing that wowed. Service 5/5: housekeeping did good work keeping thing clean and bellhops were great about storing our luggage on our last day Amenities 2/5: gym was ok, seemed a bit small. 2 pools available, 1 adult only pool which was nice. Water fountains tended to be warm and old fashioned instead of the newer ones that everyone gets now. Food at the cafe was what you would expect from a convenience location at a hotel although their bakery and gelato were pretty good. Value 3/5: rather on the expensive side for a fairly average stay Parking is 40$/day if you decide to rent, we just ubered everywhere

We enjoyed a daycation thanks to Resort Pass, where you can enjoy the amenities such as the lazy river, pool, jacuzzi, and restaurants. Great for the entire family. Kids will love the waterside. We ate at Tropics, which is right by the main pool for casual eats. Prices range from $8 to $25. We had the cheeseburger and chicken quesadillas very tasty I also ordered a classic Margarita, they give the choice of having a single or Doble dose. I chose the single, and it did not disappoint. Conveniently located right off toll road 528 with International Dr. They offer valet parking and self parking. Self parking rates are $35 however of you book your day pass with Resort Pass, it's only $25, and you also receive 15% off Fastbreak restaurant for dinner. Overall great experience, and I highly recommend

Yanni is the best bartender at the pool!! He gave amazing service and was so personable, we had so much fun hanging out with him during a torrential downpour lol

Can't wait to come back in November, my husband and I had such a great time, and when I tell you everyone was so polite even the guest, it was such a delight to experience great hospitality. I work at the Hilton in the new Jersey area so it was good to just relax for a couple days and get rewards of my benefits. Prayed everything would be alright with the hurricane, and that we would be able to come back through everything that accrued. I think the only complaint I had was the shower I love hot hot showers so to have to take a cold shower was unbearable. Other than that can't wait to come back with our son.

Amazing pool! Staff was friendly and they cleaned our room everyday! Restaurants at hotel were very good as well

Spacious and clean, if slightly older rooms. I was also upgraded to a suite king room which was a nice perk. However, I was on the third floor overlooking the front entrance and could hear rowdy crowds below that spilled out from the bar space at night. I took advantage of the gym, which was quite nice with a whole wall full of treadmills, Pelotons and other cardio machines. There are also dumbbells, a Smith machine, cables, and standard machines. The space was enough to handle the early morning crowd.

Very nice hotel. Great staff. Room a little dated, and the 11th floor seems like a lot of worker stations going in and out. The door didn't close very well. Bar downstairs was decent with good drinks. Will stay here again for sure.

Was having a great stay untill I ran into a specific employee whom is a bartender at the poolside bar not only has she's been rude to me but also my family!! Her attitude when I went to ask for a cup of ice water in which I didn't get was extremely unacceptable I am a true Hilton member but the way I was treated today, just showed me that one person can change the way you look at a corporation as a whole and I don't think I will be returning back to any hotels by Hilton!! What a great way to ruin a vacation Laura.

A 2 day stay here for a conference! This place is centrally located and the rooms are quiet and nicely decorated. They are actively renovating so I can only imagine how it's going to be in a couple of months. The convention center is huge and melds nicely with the hotel property. The staff is very nice and very helpful with queries of the surrounding area. This is a great place to stay for family getaways or business gatherings!

There's a nice lazy river and spacious pools in this hotel. The staff were professional and helpful. The hotel is nice but the room is dated. No smart TV in our room. Shower in the bathroom lack water pressure. We've tried both the sports bar/restaurants, the food is below average, selection is very limited. The drinks were mediocre. I won't recommend a future stay.

We had a great time staying here for a week, and enjoyed everything the hotel has to offer. The lazy river and hot tub was really nice. It is unfortunate that the lost and found was not responsive at all. I set aside a set of outfit that I wore on the plane after arriving the hotel and left it in the room. As soon as I realized I had left my clothes in the room after check out, I called the hotel and was transferred to the security for the lost and found. However, after 3 phone calls and a lot of back and forth describing the details of the items to a different person each time, they never call me back despite telling me each time they would do so. It has been an extremely frustrating experience during the whole process. A simple "no we couldn't find it" would have been better than no responses at all.

Very efficient for business meetings or meetings held at the Olando Convention Center. The staff was very kind and efficient. Efficient, I mean the line gets long.... they call for assistance.... no problem. Note, if your convention is in the WEST Pavillion, you have a long (0.8 mile) walk through the convention center. My team took Uber, I took it as morning exercise!

We had the best time . Required gym, friendly staff, amazing food and service . Kids loved the lazy river and pool also the enjoyed splash pad. The breakfast buffet was great had variable food to choose from . Also beautiful scenery highly recommend it .

amazing pool side service. great amenities kids and adults. Good food at all diners inside hotels! 10/10

2nd time and satisfied! Lovely hotel with great amenities and service! Convention and meeting facilities are easily accessible and well organized. Bar was a bit pricey as expected however Disney springs is a hop away!

On a scale of cotton candy to Brussels sprouts, Hilton Orlando is a pina colada. It's that taste of summer and sunshine that takes you to a special kind of delight. My friends and I opted to do a day pass to enjoy the pool and other amenities, and I can't recommend it more! You can stay somewhere else, and still enjoy everything the Hilton has the offer with their outdoor pools, lazy river, and restaurants. We lounged by the pool, consumed 4 meals between the three of us, and read our books. Parking was easy in their parking garage, and they had a discount for parking with our resort day pass.

If you're looking for a Hilton with resort-like features, this place is fantastic. Its proximity to the convention center is peerless. It's also 1.5 miles north of Sea World and close to about a half dozen other hotels, which is convenient if you're traveling with a group who prefers other hotel chains, but you want to keep folks close together. The hotel is bustling with business, with other guests, conventioneers, and patrons of some of the top-notch business/service amenities, which include a copy center, car rental service, a sports bar, restaurant, and spa. The front desk workers are helpful and the staff is generally friendly. The highlights are the concierge specifically focused on selling theme-park packages and the shuttle service to Universal Studios. The only two downsides that I experienced were the bell staff service, who were continually hard to find and the in-room entertainment feature didn't include the ability to log into streaming services. But, I'd stick recommend it if you patronize Hilton. Overall, the experience was positive. 4 out of 5

This review is based on the pool area alone. I did not stay in the hotel. My friend, and I decided to go here for the day through ResortPass and use the pool, amenities, and lazy river. I have to say this place did not pass the vibe check. The lazy river was pretty gross. People had thrown beer cans off to the side and there was debris floating everywhere. There was even someone's hair weave floating in the pool. Lobby area, parking, and restaurant were great ! But when the main focus of the day is the pool and lazy river, the answer is no.

The views are nice but the quality of the room left more to be desired. There were stains on the metal frame of bathroom mirror. I got a rash from the really poor quality bedsheets on the mattress. The service great but i hope there are some upgrades made to the rooms.

I went to a conference and needed to go to the bar at the Hilton since I know Ana one of the bar tenders! Great ambiance and delicious cocktails, specially if you ask for Ana! She will make you feel at home and prepare the best cocktails you have ever tried. It was a Saturday and they have live music at the piano! It was a real treat!

It always good to stay at this location the staff are great, it is always clean, and you really don't have to leave the property if you do t want to. Make sure you get a room with a pool view! Even though it's on International DRIVE you are far enough away from the tourists and the interstate is right around the corner for your quick escape. There are multiple restaurants on site along with the hotel store to satisfy and hunger. If you need a staycation and don't want to leave your room or the hotel this is it.

This is a large resort hotel that has some great amenities for families. The pool area looks great, with a lazy river, adult hot tub, main pool and a splash pad. They have redone the lobby since I was here last and it looks very nice. They added a lobby bar with several TV's. Check-in staff was great - explained all of the amenities and features of the hotel. Breakfast buffet was overpriced ($24) for an omelet station and cereal bar. My room was very comfortable but was dated. I was disappointed that there were major gaps in the seams in the corners of the walls (see pictures). The gym is very large and well equipped. I would definitely return to this hotel.

Life at the Hilton, so I pulled into the hotel on a Friday afternoon. The website we purchased the room from said they had free parking. But you do pay per night for parking. Check in was rather quick, but the only instructions giving was which elevators to take. So I did self parking and ended up going to the wrong parking garage. So of Course it didn't open and when I called for help on the intercom no one answered. Went back to the front desk and that's when it was explained where the parking garage was, I asked if we could change floors and the person was more than happy to move us to a higher floor. (You'll want to go to the parking garage behind the hotel for self parking. I'd park on the top it lets you go directly into the lobby and the elevators are right there.) The beds were ok and were made very weird, it seem to be made with all flat sheets and no fitted sheet. There was no comforter, just this thin thing that seems like it could be use to stuff a comforter or duvet. The hotel is beautiful on the inside though. They have a lazy river but not many floats to make sure every guest is able to get one. a quiet area that was not so quiet. I went out there an hr before the pool closed and someone was blasting music. Ppl that worked there walked by a few times and said nothing. Everyone was ecstatic when they left. They are literally 7 mins from sea world. They don't offer any transportation to the parks. Due to covid they don't clean your rooms everyday but you can ask for it to be cleaned daily and if I'm paying this resort fee I definitely want my room cleaned. They do have a seal on the door that you have to break just Stating that the room has been sanitize. I'm not sure if my room was cleaned properly before I broke my seal because there was long strands of hair in the tub. Oh and the pina coladas by the pool are terrible very watered down. Lots of ice and no Pina. All and all the hotel staff Is very welcoming and nice but idk if that will be enough for me to ever stay here again.

DO NOT eat in the "new" Italian restaurant. It was the WORST. I've never wanted to walk out of a place so so bad In my life. Came to enjoy a nice dinner with family and it ruined the entire trip. They were confused, unorganized, unprepared, mislead us with menus items. The food was terrible also. We asked for salt pepper and ketchup and they didn't even have those things. We still ended up paying a hefty bill even after food was sent back. 0/10. The pool / outdoor amenities + the sports bar (especially the sports bar staff) saved the damn trip however!

I'm was here for a convention. I have stayed at a lot of hotels, had a lot of hotel food during conventions, & this is by far the best experience I've had. The food that was served during the classes throughout the week, as well as the food & drinks served in the restaurants were great. Tasted high quality, & seasoned really well. I'm a vegetarian, & I loved that if it was a dish that could be made without animal product, it WAS, and labeled as such. Service was good, everyone was very friendly! Especially the staff working in the cafe. Rooms were nice & clean, tv's were big, resort grounds including the pools were beautiful. Highly recommend staying here!

As a pretty loyal Hilton Diamond member, I must say - I was very displeased with the Hilton Orlando. It's a full service Hilton so it should have much nicer rooms, amenities, & service... but this one falls short of all of that. Overall property: The property is so dated and they've only bothered to remodel the main lobby area & keep the pool area nice. The pool are is incredible - the landscaping is beautiful & it's open until 11pm! So nice.. and the servers bringing around drinks from the grill were so kind (even though it closed at 8pm). Also, it was nice to have a big self parking garage ($15/day) that you could come & go as you please. Valet is nice but $40/day is crazy & they didn't even help with bags or offer a bottle of water on 100deg days. Bar/restaurants: The restaurant selection onsite was underwhelming - two restaurants & a counter-service market. The lobby bar only stayed open until ~10-11pm despite 50+ people actively drinking & socializing in the bar. The prices are outrageous too! I did like that you could get market items 24/7 (hot foot only until like midnight but who needs to eat after that anyway?) The room: oh, the room. I was "upgraded" to the 17th floor in a Pure Allergy room that was super dated. They made it sound very spa-like but it wasn't! It had a huge air filtration system in the corner that sounds like a 1970s pickup truck.. and it was 100% necessary to keep it on because the building is so musty & humid. The sheets felt damp. YUCK! And, I dropped 1 cashew on the floor on the last night & when I woke up, there were 10,000 ants in my room that politely joined me on my trip to Clearwater. Again, YUCK. Glad I got the "upgrade" because if I hadn't, who knows the quality I would have endured for my 4 nights here. All in all, I usually love me a full service Hilton as a loyal Diamond member, but damn, I hope to not have to come back to the Hilton Orlando again.

We only stayed here for a couple of days during our trip, but loved it. We went to the pool the night we checked in, which is open until 11, and enjoyed the lazy river and mostly empty waters. There's also a hot tub. Everything including the pool was clean, and the room was spacious and had everything we needed. I would definitely stay here again.

Great amenities including a great gym, loved the pool, 24 hour market, etc. This hotel is very outdated. I enjoyed our stay, but the hotel is in great need of a renovation. The ice machine room on our floor was completed flooded the first day we were there. I found several stains on the pool towels and they are old and worn.

Shameal, was the manager I spoke with about our diry towels that were covered in hair. She did not care at all that we had to pick off someone else's hair off our bodies after our shower. This should never happen no matter what hotel you stay in. I get it. It's a hilton hotel orlando but still, they should have some standards but she definitely didnt express them. This is disgusting!!

Only because of your unsuccessful safety for guests during fire alarm this morning. Hilton Orlando major fail this morning with your fire alarm instructions. No employees present. No "All Clear" to all of the guests waiting outside. No official presence. Not the way to ensure guest safety. No manager, security or safety employees present. Shameful!! #HiltonFailsFireAlarmProcedure!

as of this writing, I'm forced to stay here for meetings. I asked for an upgraded room upon registration but was told my company got a group rate and can not be upgraded. I asked for a room with a view and I got 3rd floor and a parking deck view. I unpacked and went to the washroom and found a toilet bowl full of toilet paper! The coffee maker was dusty and makes brown water when ran for just hot water. I didn't bother change rooms as I'm famished and tired and might end up in another filthy room anyway. The fridge didn't work and was replaced by Mr. Wellchrist who was apologetic and professional (he saw the dirty water from the coffee maker) and offered replacements. Wellchrist was the otherwise I'd give a zero. PARIS HILTON WOULDN'T STAY HERE. I won't come back

Pros: great location, beautiful amenities, friendly dining staff and breakfast buffet is great (they always have something new in their carving station) which is good for people like us who stayed there for over 6 nights and added the breakfast (so food is not repetitive), pool with lazy river, basketball court, adult pool section, beautiful plants around and well manicured lawns, self parking is super easy. They have a 24/7 mini mart. Rooms are clean and modern. Cons: no microwave in room and you have to pay $25 additional to request, can get super crowded when there is a convention

It's a great place to stay and enjoy everything nearby and has beauty both indoors and outdoors on the grounds. The foods in the restaurants are good too.

Be careful. It is pretty, but it has a lot of problems. We were charged the inappropriate amount on the rooms and on parking. It has been over a week later, and we are still trying to get both the charges and the receipts straightened out. When we checked in, they held over $1000 on our card. It took two weeks to come off the card. Others in our group reported different holds: it was very inconsistent. We parked in valet and moved our car to self-parking. We did everything we were supposed to do to make sure the charges were applied correctly and to the right card. It took 2 hours to get the charges fixed, and we had to go back and forth between the front desk and the parking staff to fix it. The front desk pretty much said it was not their issue. They charged fees to help us take materials to areas within the same hotel. It was very concerning. Be careful and check your charges before you leave.

Hilton Orlando is the best. Restaurant server Tas, Belman Thomas, and the front desk who checked us in were outstanding. Cant wait to come back. Spa treatment was amazing. Overall top notch

I just enjoyed a 5 nights stay and I would absolutely stay again. My early check-in was accommodated my extended check out time was also seamless. The location is great and the pool area is an oasis of pools (I believe 9 in total) cabanas, a water slide, lazy river & a nice bar area. All food and drinks on the premises were great down to the coffee from the hotel market. Easy and convenient parking!! Shuttles to Disney parks are limited but available if you plan accordingly.

Pros: Clean rooms and lobby, market had a lot of options, gym was nice. Cons: The pool was closed 75% of my stay, the TV stopped working during a rain storm, I gave the bell hop laundry for a laundry service and they gave them the wrong persons clothing. Not walkable to anything.

Family had a great time! The Amazon pool was a great experience for the entire family and it was open until 11 pm unlike most hotels which close at 6 pm. A good selection of restaurants and room decor is modern as well.

Watch out at pool bar - automatically add 20% gratuity - not 18 but 20 on already inflated prices & regardless of service.

Very large Hilton property. But clean and everything worked. Expensive for parking and breakfast buffet. But the service was very good and they have a very nice bar and a few restaurants on site. Convenient location off International Drive. Large pool area but did not have the chance to use it. They have a nice spa/fitness center in the lowest floor. Super friendly staff at the breakfast buffet and an above average spread of food and omelette station.

This is a top hotel in my book, and I travel about 150 to 200 nights a year. And yes I mostly stay at Hilton's. Orlando has a number of nice Hilton's designers for business and vacation families. I don't think you can go wrong with any of them. I have stayed in all of them in Orlando. This is my first time in this hotel. My wife and I came to get away for our Anniversary. Covid-19 was in full swing, but most the pools were open. They opened the pool bar for the weekend. We felt very safe. The staff here is outstanding. Rooms were very clean and comfortable. I saw nothing out of place. The grounds are immaculate. Every restaurant you can think of. If you stay here you can't go wrong. Enjoy.