May S.
Google
The hotel is fully renovated and generally comfortable. However, there were several issues that affected our stay.
The rooms do not provide slippers. During our entire stay of three days, the room was not properly vacuumed or cleaned. Upon arrival, we found fruits under the bed and a medicine box that belonged to previous guests, which indicates poor housekeeping standards.
The food at the hotel restaurant was among the worst we have experienced. The salads were not fresh, and the meat and chicken were of very poor quality—very tough and difficult to eat. The food quality does not meet the standards of a five-star hotel. The chef should be changed, and more focus should be placed on Arabic cuisine that reflects the country’s identity, rather than Indian food.
In addition, the restaurant does not offer basic beverages during dinner, such as juices or soft drinks.
The beach is public and far from the hotel, requiring transportation to reach it. The hotel does provide a shuttle service to and from the beach, which is appreciated.
Overall, the hotel is comfortable, but the housekeeping service needs significant improvement, and food quality must be taken more seriously to match a five-star rating.