Chris B.
Yelp
Repeat visit to Hotel El Rancho: larger room (two king beds) that were comfortable.
Just a couple of things that need to be looked into, though.
Two of the four lamps in the room were missing the little knob that is used to turn the light on, so unless you have a pair of needle-nose pliers, you're not getting either of those two lamps turned on. (Notified front desk about this.)
The television is wall-mounted on a swivel. Unfortunately, either some people don't understand that you're not supposed to pull DOWN on the swivel that is designed to move the TV side-to-side, or someone was using this in an intoxicated state to swing around the room, as there are no chandeliers in the ceiling to hang and swing from: as a result, the television doesn't really swivel much from side to side, so it's not really pointed at EITHER bed in the room. (Notified the front desk about this.)
There's this quaint-looking old dial telephone (for those of you who didn't grow up with rotary phones, you won't have any idea of what I'm referring to) that has push buttons where the number up used to be painted on the phones. Nice touch, only the phone makes electronic noises all night that not only is distracting, but annoying after the first few hours. (Notified the front desk about this, too.)
I was just getting out of the shower when the maid unlocked my door to come in: needless to say, I wasn't dressed. She was nice enough about it, and very apologetic. Thirty seconds later, the weird random-sound generating telephone actually rang, and a manager wanted to know who I was. "I'm the guest staying in room 2xx, which you just called."
"Oh, we don't show that the room is occupied. Who are you?"
I gave him my name, and the fact that I'd checked in the evening before." Mistakes happen, yanno?
It might seem to the casual reader that I'm very picky and hard-to-please. I'm not. After a 46-year career flying professionally, I've stayed in hotels over 10,000 nights... and I'm happy to have a clean room that doesn't smell bad, and doesn't have insect predators that want to drain my blood or burrow into my skin. But this all started after I became aware of a very dangerous aspect of the bathroom.
Most of Hotel El Rancho's bathroom are very, very small, guessing that they were installed in a small room closet. The room that I've stayed in, your legs have to straddle the sink pedestal while you're sitting on the toilet, or there are other compromises. In this case, there is only about six inches of space between the sink and the "entry" side of the very small shower: in other words, you have to squeeze by the sink to get into or out of the shower.
Add to this the fact that some brilliant member of the hotel construction crew put a towel (or clothing) hook on the wall AT EYE LEVEL that you need to squeeze by to get into the shower (see the photos that follow). While that hook could have been out in the wall to the left of the sink and NOT pose a danger to some on one getting out of the shower as you squeeze between the wall and the sink. That clothing or towel hook was not on my mind when I exited the shower, tearing a four-inch gash in my neck and scalp.
II wanted to let the hotel desk clerk know that they have some degree of liability and risk to their guests posed by the clothing hook, as a result of squeezing between the sink and shower wall. The desk clerk's response: "Most of our guests are thinner than you,"
However personally insulting that is, it smells of "I don't care, I don't have to" -- and it's NOT AT ALL APPROPRIATE. Pure BRAVO SIERRA.
As a result of this comment, rather than get in they face with regard to their rude insult, I let them know about what else was wrong with the room.
Frankly, I don't care what's wrong with their rooms as I'm not returning.