HOF Hotel

What a fantastic hotel. The staff to the general ambience is great .We travel a lot around the Baltics as we have lithuanian friends, We are from UK, Lovely room with balcony The bathroom was clean and modern , And the hotel is right where you want to be in Kaunus . A 2 minute walk and you are right in the town centre . We will be going back as soon as possible

Unfortunately, the hotel I wanted originally was fully booked for my dates, so I chose the Hof Hotel. |The first thing I can say is that this is by no means a 4* hotel!|This is located in the middle of 3 neglected car parks. Yes, it is close to the famous avenue, but you have to dodge the broken paths and edges to get there.|Check-in was easy enough, and our room was ready earlier. |The lights in the hallway were not working, so the hallway was dark and uninviting.|On entering, we realised that this was more a 2* or 3* at best. |Way too much furniture in the room - lose the wardrobe, round table, and tub chair. They are not needed and if anything are a hazard, especially the glass table. |The central light didn't work in the room, so again, everything was dark.|The mattress had 2 toppers on it, which, in my opinion raised alarm bells as to what was underneath.|Bathroom was clean with handsoap provided but the pump didn't work so had to take the top off all the time.| No plug in the sink. To get into the bath/shower is a danger in itself- way too high and a thick edge to straggle, yes straggle to get in. I'm average height and I had to sit over the ledge to get in and out. I actually slipped getting out the first time.|There is no Smart TV in the room, which I found very odd, and only 1 English channel. Have always been able to stream netflix or prime when away but not here.|Breakfast was a disaster, no welcome or even a smile from the waitress. The food was so subpar that we didn't go back for the remaining 3 days and ate out for breakfast instead. 'Cold' hot food, dried up cold food, and jelly for breakfast! The yoghurts were already in bowls and left uncovered on a side table with the odd fly helping themselves.|The bedding/sheets were NOT changed for our whole 5 day stay! |We did get one change of towels but only after asking for clean ones.|The housekeeper also left her dirty cloth in our room for 3 days! It was only moved when the towels were replaced and yes we did put the sign on the door to service our room.|We loved Kaunas and will definitely return but not to Hof Hotel.|

Good bed. The room had a carpet. I hate hotel rooms with carpets... It was difficult to climb into (and out of) the bathtub in order to have a shower (risk of injuries/accidents). A/C was working fine. We had a balcony but didn't use it because it looked onto an ugly courtyard. Breakfast was ok-ish. I don't quite understand why this is a 4* hotel. Would rather have stayed at the 3* "Moxy" next door (aprox the same room rate according to booking.com)

Can somebody me please explain to me how this is in anyway a 4 star hotel, genuinely laughable to market it as that. This is a 2 star hotel, where are the amenities of the 4 star hotel? 🤣. Genuinely shocked.

Great, cozy, comfortable boutique hotel, just a mile from the Kaunas' Old Town. Very clean. The front desk staff was friendly and helpful. There is a parking in front of the hotel. It is located in a patio, so could be not easy find at the beginning. A lot of info available about the city's attractions. Everything was perfect and this hotel is my fav in Kaunas. Highly recommended to all visitors. Thank you!

Please remember this text:|This hotel is in a central location, which was convenient. The room and bed were okay, but the reception area felt unwelcoming and small. The room didn't have a minibar and the toiletries were only liquid soap. There was no regular tea or coffee, just green tea and a sugary instant coffee drink. When we asked for herbal tea and unsweetened coffee, they didn't provide it. The breakfast was very basic in the basement. The air conditioner blew directly on us, causing me to catch a cold. We couldn't control the air conditioner, and the view from the window faced another hotel's courtyard with trash bins, a car park, and a large electrical box. One of the receptionists was defensive and argumentative when we asked for coffee and herbal tea sachets and when we mentioned that the hotel didn't provide the service and facilities expected of a four-star hotel. As a result, we decided to move to another hotel the next day. Nearby are very nice four-star hotels which are true four-star hotels. The staff of the reception at Hof Hotel definitely needs customer service training.

I wouldn’t consider as 4 stars, but as very good 3 stars hotel - yes. Great location, own parking, clean and big rooms (triple room). Breakfast was okay. Staff were very kind and useful. Will stay again if visit Kaunas.

I stayed two nights at the Hof hotel. Very comfortable room which was spotless. Great staff who were very friendly. Good breakfast with plenty of hot and cold options. Exceeded expectations. Recommended. ||Hotel is centrally located in the city centre and easy to walk to local shops and restaurants.