Zahaira R.
Yelp
"I hate it when they don't speak english"
Moab, Utah is beautiful, I was surrounded by some of the most beautiful rock erosion I have ever seen. I wanted to stop by hole n' the rock, a home carved in the rocks. As I was browsing the gift shop. I saw a treasure box full of a variety of rocks that was on the ground. I wanted to buy a bag of rocks as a keepsake of Moab so I sat on the ground to look for the rocks I wanted. As I was sitting there, I over heard the cashier say "I hate it when they don't speak English", as some customers left the store.
If a person is going to work at a tourist attraction, it's safe to assume that it is part of your job to provide customer service to a diverse population. It is possible. Kindness is a Universal Language.
"Are you going to buy it ?"
I was still looking through the rocks and a woman (maybe owner) comes and ask me, why I'm sitting on the floor, I responded with because the rocks are on the floor and I am looking through them. Her response was, " Well, are you going to buy any"?
She lingers even after I have said yes, I then ask if I have answered her question , she nods and walks away.
For the record, I did buy the rocks, browsed the offer gift shops and fed the animals at the zoo. I wasn't going to let rude customer service ruin my experience.
As I read most of the reviews on here it seems that the employees and poor interpersonal management makes this a place you almost wish you didn't stop by.