Holiday Inn Express & Suites Fort Worth Downtown by IHG

Can’t beat the location if you want to be downtown in Fort Worth. Rooms need to be updated to the more modern look of most other Holiday Inn Express locations. However, the room was clean and comfortable. Breakfast was good and honestly better than last few times I’ve stayed at other locations. The breakfast attendants were very friendly and kept everything stocked and tidy. We act felt like we were at a restaurant with how attentive the staff was by them asking if we needed anything and offering to take out plates when we were finished. The only downside I see is having to pay $25/night to park, however, to get a place at the price we paid over Memorial Day weekend, we would have been staying in Grand Prairie or farther land spent that in gas since everything we did was in Fort Worth.

We spent a week here with my husband for his job. The lady that does breakfast in the morning made my entire day each and every morning!! I so wish we would have caught her name!! The service she and her staff provided at breakfast was almost unbelievable it was so great and attentive!! I'm not sure what position this lady holds but she most definitely deserves a raise!! The hotel was clean and constantly had someone cleaning each and everyday in the main areas! My family and I are very impressed and we definitely be back for all our fort Worth stays!!

Overall, my recent stay was pleasant, and I’d like to share both the highlights and a few areas that could use attention. The check-in process was smooth, and the front desk staff were polite and welcoming. My daughter and I both received a warm welcome back with water and snacks, which we really appreciated — a thoughtful and personal touch. The room was clean and generally well-kept. The beds were comfortable, the television, drawers, lights, and refrigerator all worked as expected. The space was a bit tight, but we appreciated the desk, the desk chair, and the bench (the one for sitting and putting on shoes — very useful!). There were a few issues worth noting. The bathroom door couldn’t be closed properly — the doorknob didn’t turn and there was no lock. The bathtub was missing a drain stopper, and the drain itself looked unpleasant, possibly with some paper or debris stuck in it. The water did drain, but it wasn’t nice to look at. The water pressure was also lower than what I’m used to, even for a hotel. Additionally, the microwave door tended to get stuck and required two hands to nudge it open, which was a minor inconvenience but still worth mentioning. On the positive side, the breakfast was good, and I appreciated the new coffee maker — a nice upgrade to the morning routine. Thank you for your hospitality. I hope this feedback is helpful as you continue to maintain and improve the guest experience.

It was my family's first time here. The lobby was nice, and we were greeted with happy smiles. Check-in was easy. Our room was on the 4th floor. The hallways smelled like mildew. The rooms were nice. It had the basic essentials needed, like soap, shampoo, conditioner, TV, and coffee maker. The issue with the room I had was that I could not control the air conditioner. It stuck at a lower temp, and it made the room cold. I had to cover the vents with a jacket. Other than that, there are no other issues. You will be hearing a lot of sirens and cars revving. The staff there were all nice. I rate this place a 3☆. I don't think I'll be back unless I have to, to save cost. Also, there are not enough outlets.

This hotel is one of the best I have ever stayed in the staff at the front desk are so nice.Our room was clean as always. The morning staff that work the breakfast station were all super nice and go above and beyond having everything filled up and clean one staff member(I didn't get her name)she went and gave hot food to some homeless people that were sleeping across the street.That was an awesome sight to see.its good to know that there are people still out there that have a heart I appreciate everything this hotel staff does day in and day out.KEEP UP THE GREAT WORK ALL OF YOU!!

Room was clean. Staff was very friendly. Location isn't that bad. It says 15 minute walk to downtown but honestly it's more like 25 minutes. We did get charged twice for our room but the daytime guy was very quick to fix it for us. Says it will be of our account in 3 to 5 days. However, the only thing I could say was they charge $26 to park your car there. I have never heard of this before so it's a little weird to me. Plenty of hotels around that does not charge for parking. I would pick one of those instead if I had a vehicle.

We had a reservation for 5/9 and wanted to add 5/8. We had problems w communication until we arrived at the hotel/motel. We asked to talk to a manager and it took quite awhile for one to help us. After discussing the huge price difference between one night to another Vanessa helped us out and we finally got to our room. The room was small & bathroom was tiny. The sink was cracked bad & the A/C hard to regulate. It was smelly & found a few bugs. The toilet was made for a toddler, extremely low. We found out this motel was a senior living building converted to a Holiday Inn. That made more sense because nothing in the room was Holiday Inn quality. The location was great and Vanessa was a big help and kept everything in the breakfast area clean and filled.

Im kinda a pusho-over, I don't care much as long as I have a roof over my head, a bed and running water so this hotel was fine for me- i was at a festival so i really just needed a bed for 2 nights- maybe just a little too expensive considering the following things i noticed: the extra parking lot is across a busy intersection so def don't come if you have a lot of luggage, the carpets have stains and it is completely carpeted, the elevator makes load scary bangs every ride, in order to get in from the parking lot you have to go through a very hot and dense air room that is run-off from the pool, the pool is clean but smells very strong- the gym could use more equipment- make sure you're an early riser on checkout because even if checkout is at 12 they will come knocking on your door at 9-11 to see if you've left yet, their snack bar is severely overpriced and even the receptionist tell you to just go to the QT across the street- this is really just a good hotel for needing somewhere to sleep- - bring extra lighting or lamps because its very hard to get ready and do your makeup in the mirrors outside the bathrooms- don't come on a busy weekend bcz the staff seemed kinda panicked and were stomping through the hallways, loud on their walkie-talkies and had a lot of keys jangling not somewhere to stay for a long business trip or many days. check in and checkout was very fast and easy though and the staff was very very sweet and personable!