Holiday Inn Express Bangkok Sathorn by IHG

I think this is the nicest Holiday Inn Express I have ever stayed in around the world and best budget hotel in Bangkok. Had everything I needed including breakfast. Staff were so nice and caring and I felt well looked after. Rooms are well appointed with fridge and safe deposit box. Good internet through out the location. Centrally located in Bangkok so nothing is more than a short Grab taxi away or walkable. Super clean and well maintained. The little details and staff made this a relaxing and enjoyable stay.

Stayed at Holiday Inn Express Sathorn recently — overall a pleasant experience. The location is convenient, and the hotel is relatively clean and comfortable. The staff were super friendly and helpful throughout my stay. Only thing to note: the shower floor can be quite slippery, so just be careful when using it.

We have stayed here three times while were exploring the Bangkok area and other parts of Thailand. With all of our stays we've had a great experience.||The room had a modern interior and everything was in good working order, including the much needed airconditioning.||The room was very clean, with comfortable beds and a nice bathroom with a walk-in shower that had a rain shower in addition to a regular showerhead. There was also a small fridge, a water boiler, complimentary tea, coffee, and water, plus a large enough safety deposit box. One other thing that I'd liked was that there was a flat area to put 1-2 suitcases on, making it very easy to get things in and out of your suitcase. Altogether, the room looked very nice and satisfied all of our needs.||The breakfast buffet was a very pleasant surprise. There were so many food choices and both the Asian and Western types of food were available. The seating area itself was also really nice. This buffet definitely exceeded our expectations.||The location of this hotel was also even better than we'd expected. In addition to the stalls on the street, there is a small mall just a few minutes down the street. There are also several restaurants nearby. The Central Pier is also very close, making it really easy to take a boat to your destination. This includes the special ferry to the huge IconSiam mall that is just opposite the river.||Last, but not least at all, I would like to give a huge compliment to all of the staff. This is from the reception, to the breakfast restaurant, to the kitchen (they even cut and sliced the mangosteen that we had bought!) and housekeeping.||All of the staff was incredibly helpful and friendly. They provided an awesome service and that we really appreciated. Kudos to management for hiring such people. They absolutely make the difference!||Needless to say that we will return to this hotel whenever we come back to Bangkok!

We have stayed here few times in the past. In our previous stays, we had an issue with the water temperature in the shower. It kept switching between scalding hot and super cold instantly. We reported it and they tried to fix it but nothing was resolved. This time, the issue was still there but it was not terrible as long as you started the shower with not really hot water, then it was okay. Here is my review in details.|Location: 10/10. This is the main reason why we always want to stay here. It took less than 3 mins to walk to the BTS station, Chong Non Si which is 2 stops away from Siam. There were plenty of 7-11, foot massage parlors and restaurants around. Also, a very nice local day market in the alley across from the hotel. Everything is walking distance. |Staff: 10/10. All staff were polite, attentive and very responsive. From the lobby to restaurant and housekeeping, they were all very nice.|Breakfast: 8/10. It was a buffet breakfast. It was small with few choices of Thai's and western food. However, it filled you up to start a day. We loved their hot chocolate and hot green tea drink. The Thai's food was always spicy to us.|Gym: small but had AC. |Overall, we were happy with the decision to return to this hotel since the issue with the water in the shower was manageable now. Some rooms had showed their ages. In our first stay, the sink had terrible chipped marks but in our second stay, the room was ok. We highly recommend this hotel for its price, services and most of all the perfect location.

Really nice hotel and just steps aways from Chong Nonsi BTS. We enjoyed it a lot and the reception speaks good English too. Bed are clean and comfortable. Towels are fluffy and sheets are smooth. We had a good sleep. Love it breakfast buffet. The kitchen staff washed and kept one of the coffee makers early so there was only 1 left for use... leaving a long line of customers waiting to get their coffee and hot water. Some of the customers did not queue up for their turn thus leaving some feeling unhappy. Hope U can help rectify by ensuring that the kitchen keeps all machine working until the breakfast buffet ends. thanks.

My experience at this hotel was great. This is a nice value for its price. What I liked about this place: – Location. It is located near BTS and metro, the night market is nearby, there are some good stores and cafes as well. – Staff. They are very helpful and always there for you. – Cleanliness. It's quite clean everywhere in the hotel (room, dining area, lobby, gym, etc.). Breakfast was alright, considering it's included in the price already, but there is always room for improvement. There could be more facilities at the hotel. 

I recently stayed at this hotel and was thoroughly impressed by the exceptional customer service provided by the front desk team. They were incredibly welcoming, responsive, and quick to resolve an unexpected issue during my stay, ensuring my experience was stress-free. The hotel’s cleanliness was outstanding, with the rooms and common areas impeccably maintained. The housekeeping staff were diligent and thoughtful, tidying up my room each day with great care. Located in a strategic area, the hotel made it easy to explore nearby attractions and restaurants, adding immense convenience to my trip. While the breakfast selection was varied and satisfying, I believe introducing authentic Thai cuisine to the menu would elevate the experience even further, offering guests a true taste of local culture. Overall, this hotel exceeded my expectations in service, cleanliness, and location. I highly recommend it to anyone visiting Thailand.

Check in process was smooth. No problems in communication. Had problems with room and had to fight to get new room. But after that no problems at all. Didnt try their breakfast but they dont have halal option. They said they serve fruits, salads and juices.