Keith M.
Yelp
The hotel feels quite new and shiny, much like lots of Singapore itself. It's located just off Clarke Quay, slightly north of Chinatown and near some great food. Although you're always close to good food in Singapore.
I needed to cancel my first nights stay because of a flight delay, when I called the hotel at what was about 2am local time, staff were super nice and very helpful. They refunded me the full cost of one night even though I gave such short notice. The room itself is small, with not even enough room to leave a suitcase open without tripping over it. It's not a huge issue given how well located the hotel is, you'll spend more time outside. On the plus side, the room is well stocked with coffee, tea & water and is absolutely spotless.
There's an open air gym and infinity pool on the roof which are quite a nice bonus. After a sweaty workout (due to the humidity as opposed to my rigor) and a cool shower, a few laps in the pool was pretty nice.
The room price includes access to the breakfast buffet which is vast, and a zoo. They have a range of cereals, fruit, pastries, juices, eggs, noodles etc but it gets overrun with so many guests. There's just not enough seating. I saw at least two groups claim tables only to have them yanked before they returned with food. There must be a better system for that.
At check-out, the front desk clerk recognized my name and introduced herself as being the person I had called to cancel a night. All in all, they couldn't have been nicer to interact with. Highly recommended if being near the Marina Bay Sands area isn't important to you.