Holiday Inn Perth City Centre by IHG

After four weeks of traveling it was nice to have a room for a couple of nights. Check in was efficient and helpful with our luggage. The room was spacious with a good king size bed. Good size bath room with shower and big tv and seating area. The restaurant attached to the hotel serves meals. We only had one dinner there and were not impressed. No atmosphere and staff did not look to happy with their job. Besides that comfortable stay and for your Perth city trip excellent located nearby restaurants, train station, jetty for Rottnest and the beautiful Kings park!

We had a wonderful stay at this charming inner-city hotel. The staff were friendly, helpful, and informative, making our 2-night stay extremely memorable and comfortable. They went above and beyond to help celebrate our anniversary with a lovely room decoration, which was a lovely surprise. The only drawback was the lack of an in-house gym, which required us to sign out passes and head to a nearby fitness centre. On the room front, while the bed was incredibly comfortable, it was perhaps a bit too soft for our liking, which meant we didn't get the most restful sleep - but it was still a lovely place to rest! The buffet breakfast more than made up for any minor issues, though. It was exceptional, with a thoughtful touch being the option of two types of bacon: crispy and regular. The automatic coffee machine was also a highlight, and the food was consistently fresh and delicious. The egg station was a particular standout, with made-to-order eggs cooked to perfection - it was clear the chefs took pride in their work. The ambiance was delightful, with relaxing music playing in the background, adding to the overall warmth of the hotel. All in all, we had a very pleasant experience at the Holiday Inn City Centre, and we'd definitely recommend it.

Probably the noisiest hotel i've ever stayed in. I'm not sure what the noise was, but it was every night till very late. Thin walls and the air-con was noisy. I could hear the air-con from next door which sounds like a dryer. I told the man at the front desk about the noises but he was very rude and dismissive. He said he's never had any complaints before as if I was lying. Ivy and Jacks room service and in-house service wasn't very good at all and the food was disappointing. Great location Clean and tidy.

Great location, right in the middle of all the shops and restaurants. Hotel check-in staff and concierge were very friendly and helpful. Our double queen room was clean and spacious for 4 people. Everything was excellent, including buffet breakfast (additional cost). We have enjoyed our stay.

I had an amazing stay at the Holiday Inn Perth. The staff was so kind and went above and beyond with any requests we had. They recognized my diamond status and even prepared a nice welcome package. I felt the personal attention and care from the staff. The rooms were clean and spacious as well. Breakfast was delicious too. Overall a fantastic stay.

Disrupted sleep, poor amenity management, weak Wi-Fi, and cleanliness concerns Stayed at the Holiday Inn for a two-week work trip and unfortunately, the stay was riddled with issues that shouldn’t exist at this price point. The most disruptive problem was a sizzling or crackling sound in the room — like water hitting a hot pan. It occurred randomly throughout the night and was loud enough to repeatedly wake me, especially in an otherwise silent room. The irregularity made it impossible to ignore like ambient white noise, and it severely impacted sleep quality. Service was inconsistent. Two staff members at reception was noticeably unfriendly and disinterested, while others were more courteous. Overall, hospitality felt lacking. Basic in-room amenities were missing. Items such as toothbrushes, shower caps, cotton buds, and bedroom slippers were not provided by default. Guests have to request these individually, and they are not automatically replenished, even during longer stays. Similarly, complimentary bottled water was capped at two bottles total, even across multiple nights. Guests are expected to purchase additional water, and the downstairs water dispenser had a noticeably odd taste. Shower water pressure was weak, making it difficult to enjoy a proper shower. The laundry facilities were in poor condition. The washing machine had visible stains and a foreign object lodged inside the glass door, while the dryer had a thick, uncleaned layer of lint, suggesting a lack of regular maintenance. Usage is AUD 5 per cycle, which feels excessive given the state of the machines. Lift security is inadequate. Room keycards allow access to all floors, and there’s no restriction to prevent unauthorized access. On one occasion, an unrelated person entered the lift with us and selected a floor immediately after we scanned our card. Entertainment is also a letdown. The Chromecast functionality is sluggish and borderline unusable. Streaming media from personal devices was nearly impossible due to what appears to be network latency or under-provisioned bandwidth. Additionally, the system displays every room’s device name in the hotel, forcing guests to manually scroll through dozens of room numbers just to find and cast to their own TV. This lack of device segmentation on the network poses both a usability issue and a mild privacy concern. A more secure and user-friendly isolated VLAN or room-specific pairing system would significantly improve the experience. The only highlight was breakfast, which was consistently tasty. However, the menu never changes, so guests staying more than a few days/weeks will find it repetitive very quickly. All in all, while the hotel may be acceptable for a short stay, the noise disturbances, service inconsistency, lack of basic amenities, poor tech setup, and cleanliness issues made it a frustrating experience. Improvements are sorely needed.

Although it was only an overnight stay, I enjoyed my time at Holiday Inn. The service was excellent. Rooms were spotless, very warm, and I han an excellent night's sleep. Breakfast was a great way to stay the day. Will stay at the Holiday Inn the next time I am in Perth.

Overall great hotel in an awesome location. Spacious rooms, kind staff, and delicious breakfast. Self service laundry is a plus and you even have free access to a local gym. Much better value than the more expensive partner hotel next door. I stayed at both and would choose Holiday Inn again all things considered.

Nice hotel. Currently under construction. For long stay guests they have a lot of perks. The staff is all super friendly. There is free, well guarded bike parking. Breakfast is very good with eggs to order a juice machine and lots of fruit. Only issue is the air conditioning can be finicky.