Holiday Inn Resort Aruba-Beach Resort & Casino

We stayed at the Holiday in Aruba for our second time in two years. I’ve been an IHG platinum elite member since 2013 the pros of this property arts, location and value with kids. It is an outdated hotel with extremely outdated amenities not very clean. We understand that we went to one of the busiest times of the year and we’re prepared to deal with that. Service is hit or miss some employees are extremely helpful and engaging, especially with kids others are standoffish and act as if they don’t want to be there the hotel should invest money in updating its rooms, especially with the amenities as well. We always purchase the Poplas and the cabanas And once you purchase, there’s no service and the cushions and structures of those amenities show 20+ years of not being updated the hotel uses caulking, as if it’s going out of style to address issues, including mildew in terms of pricing aspects as a platinum elite member you get 15% off of all charges, but you have to advocate for it as most employees do not automatically add it Even then there’s a 15% service charge that they say is spread out amongst all employees and actually all employees still ask you to put a tip We will be returning because we understand what we’re getting out of this property but if you’re looking for one of those vacations where you relax and don’t have to worry about anything you should look at another property

We loved our stay at The Holiday Inn Aruba. The hotel is very clean. The food and drinks were excellent. Highly recommend doing the all inclusive. The beach is stunning with clear turquoise water and powder soft sand. We would def stay at The Holiday Inn Aruba again. Shout out to Hugo, Smitty, Jhon, Juliette, Roy, Victor, Jimmy, and many other fabulous staff!!

We had another great stay at the Holiday Inn Aruba Resort. We visited as a couple and spent a week there in mid-November. Just like on previous trips, the experience was excellent from start to finish. The staff are genuinely welcoming and always ready to help. The property is kept in great shape — everything feels clean, well-maintained, and comfortable, including the rooms. We enjoyed the breakfast buffet every morning. The selection is broad, the made-to-order omelets are a nice touch, and the self-serve coffee machines make it easy to get the style you like. The location is another big plus. It’s right on Palm Beach, with plenty of restaurants, shops, and local attractions just a short walk away, so you never feel far from anything you might want to do. Overall, it was another relaxing and enjoyable stay, and we will definitely return.

What an amazing stay. No better location. With so many hotels to choice from, the holiday inn is perfect in size. With a huge beach , and access to all the amenities the hotel has to offer , you don’t have to walk 15 mins to get to your room. Everything is so close. I loved it. I 100 precent will be making this a yearly trip. Thank you to all the staff for their honesty smiles , hospitality and good energy!!!!

The location is great. Great beach and beach access . Walking distance to a variety of food and shopping choices. On site food was great. Special shout out to Carolina our server at Coral. She went above and beyond every day for breakfast. The staff is super friendly and helpful. Pool area is very nice. The room was clean. Beds and pillows were comfortable.

⭐️⭐️⭐️ We just arrived at the Holiday Inn Resort Aruba - Beach Resort & Casino. The resort itself is very nice, well-kept, and in a great location. Check-in was smooth and the property has a great overall vibe. That said, we booked and paid for a “resort view” room for a week-long stay (over $5,000), and the room we were given looks directly into a parking lot. This was not what we were expecting based on the room description and price point. We’re hoping the hotel can help make this right, as everything else about the resort has been great so far. Will update this review depending on how the situation is handled.

The Holiday Inn at Aruba never disappoints! And Adail gave the best customer service ever! He checked us in and out both. Upon check in he looked and immediately gave us our room key and allowed us to get in early! The manager also came out and greeted us. The staff truly understand their customers’ needs before they are even spoken.

This has been my third trip to the Holiday Inn Aruba. This is my first staff recommendation. Please acknowledge the phenomenal service from Eugene upon arriving to the hotel. After a long flight all you wanna do is kick off your shoes and relax in Aruba. Most important you want to be greeted with a smile. The charisma that Eugene carries is exceptional, He is always eager to take your luggage and direct you to who can support your need. One exceptional outtake I have is we have forgotten our radio charger at home in New York and he offered to go to his house and bring it to us the next day that is going above and beyond for me and I am grateful. Thank you, Eugene for making our trip wonderful.