Rami AL-Sobani
Google
I recently had the pleasure of staying at the Holiday Inn Resort Dead Sea, and I must say, it was nothing short of exceptional. From the moment I arrived until the time I checked out, the level of service, hospitality, and attention to detail exceeded my expectations.
A very special mention goes to Mohammad Khaled, the Front Desk Manager, who went above and beyond to ensure a smooth and pleasant check-in experience. His professionalism, warmth, and proactive attitude truly set the tone for a remarkable stay. I’d also like to commend his wonderful team, especially Marah from Guest Relations, who was incredibly attentive and welcoming.
Equally outstanding was my experience with the Food & Beverage Department. Hussam Abu Hana, the Food and Beverage Manager, is a true leader – his passion for excellence clearly reflects in every aspect of the dining experience. He made sure everything was perfect, and his team followed his lead flawlessly. Special thanks to Ali, the Outlet Supervisor, for his exceptional service and kind demeanor.
Last but certainly not least, Ashraff from Concierge was a delight to interact with – knowledgeable, helpful, and always ready with a smile.
I’ve stayed in countless IHG properties worldwide, and this particular experience at the Dead Sea stands out as one of the best. The staff made all the difference, and I wholeheartedly recommend this resort for anyone seeking genuine hospitality in a breathtaking location.
Thank you again to the entire team – I look forward to returning soon!