Holiday Inn Resort Dead Sea, an IHG Hotel

After we arrived in Jordan Airport, we went directly to the hotel which was an hour drive. By the time we arrived the hotel, it’s 2am in the morning. The check-in was smooth and flawless. Staff were very friendly. Security was good as every car then went into the hotel had to be registered. We got two rooms which were connected, one with twin beds and another a king size bed. There was a piece of cake put in our room which was thoughtful. Both rooms were spacious. The thing we like the most is the private beach of the hotel, with beach chairs, life guard and small multiple small pool of dead sea mud for guests. After the dip in the sea, we went to the outdoor pool which was warm in the middle of the winter. The jacuzzi is even better. We had buffet dinner in the restaurant, there were not many guests, and the barbeque was the highlight. We enjoyed our stay there.

Do not go here. There are better options. I regret choosing here. I had a very very disappointing stay with my group yesterday. My experience 1 year ago was positive. So i brought another group, only to feel like we wasted money. 1. Dead sea closed. Understand it can be dangerous. But the whole stay is not the same. But the most disappointing thing is no compensation. All they offered was 10%off massage. Explaining as if it was such a great deal. 2. All the pools except 1 right at the bottom was closed. So that was also very poor. 3. Most shocking was dinner. Not buffet. Also quality is definitely not 5 star hotel. I payed for a extra person 25JD. Such a waste of money. This was not explained on booking.com. 4. Breakfast was also so disappointing. Not buffet. Also so slow in serving. In the end my guests just had to walk out. Understand that there are less tourists now. But the service and quality of 5 stat was not there. Such a waste of money. And i definately wont come here again, or refer anyone, or bring groups.

Dear Hotel Management/General Manager], I hope this email finds you well. I am writing to express my sincere gratitude and appreciation for the outstanding service I received during my stay at the Holiday Inn Resort Dead Sea. From the moment I arrived, I was met with incredible warmth and professionalism from your staff. I would like to extend a special thanks to Mr. Abbas Al-Zagharat, the Food & Beverage Manager, for his exceptional hospitality and dedication to ensuring every detail of the dining experience was perfect. His kindness and attention to detail truly stood out. Additionally, I would like to thank Mr. Anas at the reception for his excellent service and friendly demeanor. He made the check-in and overall experience seamless and enjoyable. The entire team at the resort exceeded my expectations, and I feel compelled to highlight how their hard work and dedication create such a welcoming and memorable atmosphere for guests. Please pass along my heartfelt thanks to Abbas, Anas, and the entire team. Their professionalism and kindness have left a lasting impression, and I look forward to returning to your resort in the future. Warm regards, Aya Omar kassad

We had an amazing day-use experience at Holiday Inn Dead Sea. Even though we were only there for the day, it didn’t stop us from appreciating the quality and beauty of the hotel. The property is beautifully maintained, with clean and well-kept facilities that create a relaxing atmosphere. The highlight was the incredible lunch – the food was absolutely delicious with a great variety to choose from. Highly recommend for anyone looking for a perfect Dead Sea getaway!

I recently stayed at Holyday Inn, and overall, it was a decent experience. The positives: • The rooms were clean and well-maintained. • Both the breakfast and dinner buffets were good, with a nice variety of options. • The staff was friendly and provided good service. However, there were a few disappointments: • The pool was under maintenance, and we were not informed about this in advance. The noise from the maintenance was quite disturbing. • The beach was not sandy as expected, which was a bit disappointing. While there were enjoyable aspects of my stay, these issues did affect the overall experience.

Beautiful hotel. Staff were amazing. Definitely use the spa asI had a full massage and facial and felt amazing. The lifeguard at the beach was so helpful. This hotel you must book as relaxing and food so good. About 7 minutes away is Almer Dead Sea factory produce. Well worth a visit

The facilities are absolutely stunning and ideal for both couples and families. The pool is incredible, the Dead Sea experience is unmatched, and the staff goes above and beyond to make you feel right at home. Finally, the food is delicious!!!!

I would like to extend my heartfelt thanks for the wonderful experience at the serene beach and the warm, inviting pool. A special acknowledgment goes to Mr. Mohammad Monther, the Pool supervisor , for his exceptional dedication and attentiveness. Your efforts made the experience truly delightful and memorable. Thank you for everything