Hotel Catalonia Montego Bay

I am so saddened to hear of the destruction of this resort by the recent hurricane. This resort is definitely one of my you favourite travel experiences. The food, the relaxing vibe, the beautiful private island, and THE SHOWERS. We upgraded to ocean front 1 bedroom suite and our room was AMAZING. The shower was broken but was fixed immediately. I'm always reminded of how amazing the shower was when I shower at home lol. The staff are amazing, kind, and hardworking. It's also just across the street from some cute local shops. We love this resort so much and I hope the staff are okay following this tragedy. Wishing you all the best.

Catalonia has the potential to be a great hotel, but there’s still a lot of work to be done. The property itself is in a beautiful location, and the beach is clean and truly stunning. However, the overall experience was disappointing. Many of the employees seemed unhappy or had an attitude, which really affected the atmosphere. Jamaica is known for its friendly and hospitable people, so this was surprising. The food was also very basic and bland far from the delicious, flavorful dishes you’d expect in Jamaica. Ironically, the Japanese restaurant was the best meal we had; they made Japanese food better than their own local cuisine. I understand that the hotel was recently purchased and renovations are ongoing, but guests come to relax — not to listen to drilling and construction noise all day. It was impossible to rest, and the air conditioning in our room barely worked, making the stay even more uncomfortable. I truly believe Catalonia can become an amazing resort with the right improvements better service, happier staff, flavorful food, and consideration for guests during renovations. Sadly, my four-day stay was far from relaxing, which is disappointing given the resort’s beautiful setting.

Worst Experience Ever! We arrived on Friday at 10 a.m., but they made us wait until 3 p.m. to check in. Why charge $3,000 CAD when the entire resort is under construction? My room wasn’t soundproof. I could hear loud music from morning until night. The Wi-Fi was terrible, and the nightly entertainment was even worse. Everything about this place is disappointing. The only good thing was the food, absolutely delicious! Big shoutout to the chefs and staff who clearly work hard and deserve a pay raise. Unfortunately, the owners should be ashamed for charging luxury prices for a half-finished resort. It’s a complete rip-off to spend $3,000 CAD for this kind of experience. Construction won’t even be finished for another three years. Do yourself a favour, don’t come here until 2028! Never again.

My family of three stayed for 4 nights at the end of June. Based on the negative reviews I saw, I was a little nervous about the state of the resort but was pleasantly surprised. It definitely needs cosmetic updating but it is clear that is being addressed. We hope to return this coming summer to see the progress. The Ocean Front Jr. Suite was smaller than described but the view was amazing. Being that we spent most of the time on the beautiful private island we didn't really care what the room was like as we were rarely there. It was clean and the AC worked - perfect. The beach is amazing, and the staff was friendly enough ... I wasn't given a warm and fuzzy feeling by much of the staff - but they were all very busy all the time. All in all, we were very pleased with the experience especially at a very reasonable price. This was my 14-year-old daughters first trip out of the US, and she was absolutely in love with the resort. I definitely recommend for families looking for paradise while on a budget :)

The location is a true beauty! My family and I felt safe, welcomed and treated with an exceptional service. The food varied with flavors, but nothing compared to traditional Jamaican cuisine. Delish! The rooms were clean but the AC faltered at times. Pools and beach were well kept with life guards on deck at all times. Entertainment was okay, but there is something for everyone. It’s under renovation so some activities are down but overall it was a fantastic experience. Great for the family.

The rooms are in the process of being totally remodeled. We got an older room. The beds were very comfortable. The AC didn't get as cool as we would have liked but the food and hospitality were exceptional. The pool was always very clean and not busy at all. We will go back.

Here is my full opinion: This place has great potential. We had wonderful service, all staff was great, We had dinner at most of the restaurants: Momma Mia 3 times our waiter “Cruise” was great. Beloved food was great however it took them forever to get the food out to you. We loved the location and the little island. The gym was nice and clean. Night time entertainment for someone who doesn’t stay up late, 8pm was a great time for us to enjoy the bands on those nights. This is not a party resort it’s very relaxing. Also security was great. I’m my opinion on improvement. Need to Add more umbrellas around the pool for shade. There is bare minimum at this time. The self serve drink machine only worked for about half the time we was there. There needs to be an area were simple food is served late a night. (Hot dog &chips) this is great for ones who miss dinner from some unknown occasion. Lunch time it’s hot and there is no were to eat that has AC. The adult area with swim up bar was closed for renovation during our stay. I do believe after all renovations this place will be amazing. Also Beware there are ones running around trying to get u to sit with them, and to buy time share.

The service and staff were great — very friendly and helpful throughout my stay. However, there were some major issues that made it hard to fully enjoy the experience. There was construction next door, and the alarm went off all night, which made it difficult to sleep. On top of that, I found both a dead, a live crab and a roach in my room, which was unsettling. The Wi-Fi was also quite choppy and unreliable. Overall, great people, but the environment and maintenance need serious improvement.