Holiday Inn Resort Vanuatu

I would have preferred doing a review after all the post-earthquake repairs and refurbishment was completed. However, I enjoyed the hotel, especially the excellent buffet breakfast. Room was good, except some noise from air conditioning or some other system at night. The reception staff were the best. Some restaurant staff good do with a bit more training in engagement with guests. Location is excellent if you look for a quiet part of Port Vila.

⭐️⭐️⭐️⭐️⭐️ Outstanding Stay – Highly Recommend! I recently had the pleasure of staying at this incredible hotel with my mum and my 1 and half year old baby, and from start to finish, the experience was nothing short of amazing. The entire team went above and beyond to ensure our comfort, but I especially want to highlight Mayank Kothari, the Front Office Manager, for his exceptional service. Mayank was incredibly helpful, professional, and always ready with a warm smile. He made the check-in process seamless, offered great local recommendations, and personally ensured that all our needs were met. His dedication and hospitality truly made our stay special. We also want to acknowledge that due to the earthquake last year, we completely understand that some facilities or services were not fully available. However, the team handled everything with such grace and professionalism. Despite these challenges—clearly out of their control—the staff made sure we had an unforgettable experience, and their efforts did not go unnoticed. The hotel itself remains a beautiful, comfortable place to relax, with clean, spacious rooms and excellent service throughout. The warmth and attentiveness of the staff truly made it feel like a home away from home. We highly recommend this hotel to anyone visiting the area. Huge thanks to Mayank and the entire team for making our stay so enjoyable and for making the trip extra special for our son Ari who absolutely loved every minute. we’ll definitely be returning!

Nice rooms and comfortable beds, the most impressive thing has been the kindness of the staff, thanks to Junior, Aurelie, Noela and Jaqueline for your hospitality and your professionalism. We have been so well looked after. We will definitely come back.

Our stay at the Holiday Inn in Vanuatu has been truly wonderful. The staff are exceptional — warm, attentive, and always ready to help with a smile. Their hospitality made us feel genuinely welcome. And the views are simply breathtaking, from the lush gardens to the sparkling waters right outside our window. A perfect place to relax and enjoy the beauty of Vanuatu.

Friendly and helpful staff, excellent food, and beautiful grounds complemented by comfortable and well provisioned accommodation all in a quiet location. Unreservedly recommend. Like much of the accommodation on Efate Island the hotel was affected by the destructive earthquake almost a year ago, reconstruction, renovation, and general upgrade should be completed within a year.

Despite the damage from the earthquake and cyclone last year, the hotel was still really lovely. The staff went out of their way to tell me what to expect prior to my arrival in terms of which facilities were closed, which I appreciated. The rooms are comfortable, and the property is really peaceful and relaxing. The food was also really good. Matilda at the front desk was especially great - she helped me navigate the town, gave me recommendations, and was always really nice to talk to every day. I look forward to coming back to the hotel once the repairs are finished :)

This place is disappointing. We have booked and paid to stay from 23 December to 30 December. Our travel agent has received notification we have been requested to relocate. The options provided are sub par. Unsure how this place thinks that we would want to relocate. This is peak period and totally unacceptable

I had a wonderful experience at Holiday Inn Vanuatu! The customer service was excellent—staff were friendly, welcoming, and attentive throughout our lunch. The Mother’s Day buffet was absolutely on point, with a great variety of delicious food and a warm atmosphere. We truly felt appreciated and well taken care of. I’ll definitely be coming back again. Highly recommended!