Holiday Inn Sudbury by IHG

All in all a decent Holiday Inn. The staff was pretty good and the rooms were clean. It is a little dated but I found my bed to be comfortable and the room quiet. The location in the town was fine, near the South end, not a lot of great restaurants to walk to but there is enough. If you are looking for a comfortable room and a decent place this fits the bill. The parking was not great. Breakfast is not included but there is a restaurant on site with a bar.

They are great with hospitality, although they are in dire need of wheel chair accessibility on every level for all venues spaces. Elevators can be confusing, especially when you've been traveling and the navigation support (brain) is on stand by ... we all know its a thing. 🤔🫡🫠 Also would save a lot of time for everyone to ensure the confusion with the two sepearte elevators in two separate areas. Staff also needs a little training when it comes to setting the ambiance where particular events are being produced by such busy hands. This is why hire venues as such. 🙏🏽

Decent hotel. Seems like the better choice in the area. However, a tad pricey ($200+) for a double queen. Pool and gym are a bit dated and not inviting. It’a a hassle to use as you have to get separate keys to use the pool or gym. The beds are comfy though and rooms are fairly sized. Fridge and coffee maker in the room. Great location. Nice sushi place on the next building. Staffs are not so welcoming, not rude but not very welcoming if you know what I mean.

Super close to the amenities we needed. Overall, effective and friendly service. The five stars are a huge THANK YOU to staff Jasmine and Abdul! They provided great consideration in taking care of us. Both were very personable in serving our dynamic group, anticipating our needs in a friendly manner. Abdul accommodated us at both breakfast and dinner! They made our stay incredibly welcoming and enjoyable. Thanks again. Four Corners Bar and Grill: Our dinners were hearty and delicious (I didn't even stop to take a photo). There are a decent variety of menu options. It was especially convenient that we didn't have to travel outside the hotel for a good meal.

Staff are friendly, rooms are decent a little outdated. Shower is horrendous in the king suite. Above all the gym has to be the worst gym I have ever experienced on the road for business. No Dumbells in a gym Is literally mind blowing to me. If you like to hit the gym when you are on the road do not choose this hotel. I will not be booking this hotel again unfortunately.

Great location for casual travel-through - walking distance to quick eats. Huge pet friendly room, with unique ability to contain your pet in a seperate portion of the room, easy access to exterior door, very clean and comfortable. I enjoyed my stay here. Thank you for providing decent accommodation for travelers!

We stayed at Holiday Inn Sudbury for 5 days, and overall, the experience was frustrating and well below expectations. The room had visible spider webs on the lamp and around the ceiling, along with actual spiders — a clear sign of poor cleaning. This was especially concerning with a toddler in the room. The breakfast service was another major issue. Even though we showed our toddler's breakfast coupon, the staff insisted we physically bring our sleeping toddler downstairs just to get a small snack or some milk for him. There was no flexibility or consideration, and their tone was unnecessarily rude. They also seemed irritated if anyone arrived 15–20 minutes before breakfast ended, rushing through service rather than being welcoming. There was also inconsistency at the front desk. When we bought water bottles one evening, the staff told us we could have just called from our room and had them delivered. But later that same night, when we actually called to request water, we were told we had to come to the lobby to get it ourselves. After 5 nights, the lack of cleanliness, inconsistent communication, and unwelcoming attitude left us with a very poor impression. Not family-friendly, and not what we expected from a Holiday Inn.

We stayed here as my husband had a medical appointment. The room itself was pretty basic, it was clean. On the ac/heating unit, there was some exposed insulation so we had to block it off from our child as they kept trying to go touch it of course. I also have a beef with bathroom where the toilet paper is behind the toilet so I’m throwing my back out trying to get toilet paper. We did access the pool one night and it was nice, a little chilly for my liking but my husband said the water was fine. There were towels provided at the pool. We also got dinner from the restaurant and we enjoyed all our food.

If I could give this place 0 stars I would. We had to stay 4 nights. First of all, we asked for a king size bed. We asked the front desk reception when we arrived if we would get a king size bed, they said "yes". We were put in the "Ramsey Wing", which apparently has no king size beds. My boyfriend asked out of curiosity how many guests are staying at the hotel due to the lockdown, we figured not many people were travelling. He was told that there were ten rooms rented at the time. The ONLY reason why we were travelling is because of final exams that needed to be written at Collège Boréal, I digress...We checked in on Sunday and the hotel is pretty lacklustre. We usually stay at another hotel in Sudbury but got a better deal here. Things were fine until Tuesday night when the front desk staff decided to give the room next to ours to other guests. Our room shared a door with theirs which means that we heard everything that was going on next door! I was livid. I could not believe that in an EMPTY hotel the front desk staff thought it was a good idea to place strangers next to each other with a shared door. Why?! These people were loud, playing music, to the point where I had to call the front desk to complain because I had an exam to write in the morning. I was more upset about the Holiday Inn putting people next to us with a SHARED door in and EMPTY hotel than I was about being disturbed by said people. Talk about customer service. Know your rooms, know your occupancy and place guests accordingly. It's not hard. Also, the ice machine on our floor was broken, which I mentioned to the front desk on Sunday...They said that they would send someone from maintenance to fix it and never did. The ice machine on the 6th floor is also broken. This place is the pits. Avoid. (The only redeeming quality is that it is close to the Four Corners and many different dining options)...

I'm in Sudbury for a funeral so this was my venue of choice close to all the arrangements. I was greeted by a cheerful Donna M. as I walked up to the Check-in desk. She confirmed all my information, scanned my credit card, got me to sign or initial a form in several places, gave me 2 room access cards and pointed me in the direction of my room. Very nice! Very efficient! It's a nice hotel with lots of amenities like free WiFi, a 24-hour fitness room, a swimming pool, and a restaurant/dining room. There are gas stations, restaurants and malls close to this hotel and less than 5km to the City Centre downtown core. My room had two double beds and a good setup. The A/C was worth the $133 room rate!

With a spur of the moment decision to take a road trip up to Sudbury having only 15minutes to pack and get out the door. There was no better choice in my mind other than to stay at the Holiday Inn Sudbury on Regent St. While on the road I made my reservation with a front desk clerk who was more than warm and welcoming. Upon my arrival I received the true feeling that they were expecting me. With no delays in receiving my accommodation. The room was spotlessly clean with the AC preset to a comfortable temperature for the Summer Season. Even with the renovations in the lobby and around the hotel, the staff unitedly made every effort to make sure my stay was top class. The construction workers arrived, worked, and packed up at decent hours of the day, without any noise seeping into the rooms in the main building (where the construction was taking place). Upon my checkout I really felt the warmth and friendliness from the staff making Holiday Inn Sudbury a definite place to revisit on business or pleasure

Good place to stay in Sudbury. If you're coming from the south, it's located right as you get into town. Go to eddie's across the street for breakfast. The (hotel) bar closes at 11pm. Kind of random, but it is a Holiday Inn after all. Good place for families. The pool was closed. I never thought I would be that guy to comment on something like that, but the kidlets we were travelling with were upset they couldn't go in their 'cloudy' water. Ah well. Super cool housekeepers too. All staff greeted us with a smile. Reasonably priced, as well.

This review is for the front 'Rendez Vous Lounge'. I live nearby and drop in here once or twice a month for a beer and food while watching the hockey game. The service is always very friendly and efficient, and I do have my favourite server who always remembers my Stella when I come in. Sometimes new staff could use more professional training, but they make up for it in friendliness. The food here is always decent quality for the price. When busy the kitchen may be a little slow, but I don't mind waiting for quality. I usually get a big salad with steak on top, with a nice side of warm bread. It's perfect for me. Other good things are the burger, and the fries are good too, with mayo. They have a decent selection of craft and specialty beers too. My only comment would be the atmosphere; they need to turn the lights down a bit so it feels more lounge-like. Sometimes it feels too much like a cold airport. The acoustics are not great either when busy, with so many hard surfaces. I'd suggest a big soft area rug by the fire to soak up the noise. Other than that, it's a good spot to spend a few hours with free wifi at their big giant family style tables, or sitting at the bar watching hockey with a beer.

I had to book a room for one night because renovations are being done at my house and I needed a place to stay the night. I booked - AND PAYED IN ADVANCE - online, only to arrive at the hotel to check in, and the receptionist DENIED ME. Her reason being: I was a local resident. SHE WOULD NOT LET ME CHECK IN BECAUSE I LIVE WITHIN THE CITY. I spoke to a manger and I do not lie when I say that the receptionist (who had an AirPod in listening to music) and the manager were the RUDEST people I have met in a long time. Not only did they refuse to let me check in, but the receptionist repeatedly raised her hand to silence me when I was speaking. The manager should be fired on the spot, she has no understanding of customer service and it baffles me how she was ever put in such a position. This is unacceptable, and I will NEVER be returning, nor will I ever recommend this hotel to anyone.

We ate at the restaurant, it was good. We also stayed here for one night. Layout of the hotel was a little confusing at first, but once you got used to it, it was fine. Large space for conferences, pool, fitness?-I don't know. We got lost in one building, and I found the smoking floor and it stunk, I'd avoid that (unless you are into that, blech).

Truly no complaints. However, we only stayed for 1 night and we left early in the AM. We had our folio at the door when we woke up. The room was clean and beautifully decorated. The beds were cleaned and I love that they have soft and hard pillows. It truly gives you an option :). The only thing is that the wifi is super super super super super super slow. Do not expect to do anything on it. Not even FB.

Great Value for Money. We got two rooms for the kids and us, they were clean and very comfortable. The staff was friendly and very accommodating, by the end of our two day stay my wife knew everyones names. My daughter loved the indoor pool, and the fitness room was nice too. The restaurant had a great Thanksgiving Buffet going when we got there, if your there for lunch order the Hamburger "The WORXS", it's freshly made not frozen, one of the better burger's I've had. Even though it was only two days, we left feeling relaxed. BTW the drive to Sudbury is amazing, I've never seen so many white birch trees, and with the leaves changing colours it looked liked "Truffula Trees" (Dr Suess, The Lorax). We're already talking about going back again next year.

Not worth it. Extremely disappointing for a $200+ room. Horrible service checking in. Extremely slow took 25 minutes, did not listen to how we wanted the pay. Did not tell us we had to walk quite a long way to the elevator, my mother is elderly and this was difficult. There are no signs to the elevator or the rooms.

The hotel overall was good. The one star is based on an extremely rude and belligerent employee Anita who was "greeting" guests at breakfast. Rude, unprofessional and just unacceptable. Management should retrain Anita to be less unhappy and take her role as a service professional seriously.

This was one the worst hotels I've stayed in. The staff was less than courteous; while the room decor was nice, there was no hot water and they were not very helpful in trying to get it fixed. They neglected to say the pool was closed and the fire alarm went off every night. It listed two restaurants on premises, but there was only the bar available. They neglected to say they were under extensive renovations. When I asked for alittle rebate for all the incoveniences, I was spoken to quite rudely and told there was nothing they could do. I would never recommend this hotel.

This location is clearly aged, however they are in the middle of renovations and overall the hotel looks pretty good. The service is friendly but not the fastest in the world. The restaurant offers good food at good prices.

SUPER frustrating internet. WiFi is VERY patchy. I had trouble connecting (and then, once connected, staying connected) both with my phone and laptop (even in areas where there is a "good" signal). I can't get anything meaningful done on my laptop because the internet drops every few minutes. I've tried yesterday and today, both in my room and in the conference area - it has been consistently bad.