Eszter Sz
Google
We spent 4 nights in this hotel and I definitely give them 5 stars in each category. I have read the last 20 reviews and I completely disagree with all negative reviews. This is the best value for the price we paid. Not sure someone might expect The Ritz-Carlton standard for this money... but all I can say is that the rooms are spacious, clean, the bathroom is big, plenty of wardrobe space, nice balcony, the garden and pool area is beautiful there is a direct beach with sunbeds and towels and shower facilities. The watersport center is right at the hotel's beach ( you have to negotiate the prices there though, their list prices are ridiculous). The pool is very nice and clean there is no noise and no lots of kids at the pool. Our room price did not have access to the infinity pool but tbh I was more than happy with the main pool and the beach and the beautiful view to the islands.
The staff is very kind everyone on site is really lovely.
Late check out is not a problem there is a shower to use at late check out.
We did not have breakfast at the hotel, thanks to someone's recommendation here in the reviews we tried Cactus the first day and we kept going back every day super nice people, local business, delicious food.
I have explored the island really well and all I can say this hotel has an amazing location, a secluded beach that is quiet, 2 km from the touristy strip, if you wish to go there the easiest is to drive a motorbike or you can take a grab. The cable car is a 30 Min drive on the motorbike. If you rent a motorbike I highly recommend checking out Tanjung Rhu beach on the northern part of the island, it is stunning.
Kalut beach bar is very popular on Cenang beach with the fire show, it is 10 Min on the scooter.