S W.
Yelp
I'm saddened by the fact I have to write this review, as it was a dream come true moving here in the first place.
I lived near beachwood canyon (a few blocks over) back in 2008, and I would always drive past The Hollywood Tower. I've always marveled at its beauty and rich Hollywood history. I did a walk through of an available unit back in 2013, but decided against it because of its location over the 101 highway. I was a bit sensitive to the constant noise.
So when my current unit, overlooking the gorgeous Hollywood sign and stunning Hollywood hills opened, I rushed to learn more about the complex. I was shown around by Tim Ton. Just about the nicest, most helpful leasing agent and apartment manager. He shared with me the amenities I'd be moving into, starting with the picture perfect club house, stunning pool and jacuzzi, updated fitness center with new cardio equipment, business center with lounge banquets and printer, and guest bathrooms. These were all in the neighboring La Belle, but I was assured of my access via key fob with associated lease agreement.
* fast forward - to my great dismay, Tim is no longer working here and his spot has been replaced by a woman that has never said hello nor acknowledged me when I pass the desk, which is now in our lobby where I used to hang out with friends that came to visit me (our agents used to be in the La Belle building, in a proper office with actual lighting, and it's quite unfair for even them to have to operate out of the lobby as it's too dark to be doing business in) . The amenities, as described in other reviews, have all been taken away due to the sale of La Belle.
Upon moving I had a SERIOUS cockroach problem, and had to call maintenance and Orkin several times. How disgusting. Big roaches, baby roaches, crawling around day and night. As I had given myself a month grace period to move out of my other apartment my kitchen was empty. No food was left to draw a roach infestation. I had the place re-caulked, holes filled, and even had roach traps placed by Orkin. I found out that they were coming from another floor and many other residents suffered from a unit that had been left dirty by a tenant. I've also struggled with fruit flys, and other strange bugs and when Orkin comes they always treat the drains, so I'm thinking they have to come from there. I've taped my drains shut in the bathroom and keep my windows shut most of the time. It is a bit frustrating.
The unit itself is beautiful and I will admit that anytime I had a problem, Tim had someone get to the issue right away. Neighbors do leave trash in the hallways but there are cleaners and they do a decent job.
I cancelled my gym membership upon moving in and use the gym in Hollywood tower on a daily basis but it's rarely deep cleaned, it doesn't have a cubby for your keys and things, the multi use machine is never oiled and its unbalanced so unless you put weight plates underneath certain spots the whole contraption moves when you're doing the leg press. The elliptical machine buttons don't work in the Hollywood tower and since I can no longer to cardio at La Belle, this has become my problem. It would be nice if the gym had a purified water jug or towels like all my other complexes have had... for the price we pay!!
I had a get together on our gorgeous roof top in March. Towards the last hour (4:30 pm on a Sunday), a homeless drunk crawled up the fire escape, over the glass wall and tried to join our party. He was harmless enough but I had to warn my guests and then turn him down when he asked for some of our wine. Very strange and could have been very unsafe.
On top of all this on April 7th, 4 months after I moved in, I received a note on my door about community improvements and how it would be necessary to move my parking spot! I was moved to a completely different section of the la belle garage two gates away near gower street!!!! I'm already having to walk across the street and down a staircase to get to my car since Hollywood tower supposedly doesn't have any available space, even though this is the complex I live in! So I get rained on and have to carry loads of groceries several hundred meters from my spot to the door of Hollywood tower. So why has a new car been assigned to my old spot?! No community improvements have been made. I've just been pushed to a very inconvenient spot!!!!
I've emailed for a rent reduction and have been told that the community is not considered reductions at this time. It is so insanely costly to move and I had high hopes for this place. I just think what has been done regarding the removal of our amenities, the poor change in management, the movement of my parking spot, and the constant bug problems and break ins warrants some attention. Please hear us!!!!