Home2 Suites by Hilton Orlando Near Universal

There is nothing that I can say that could describe how pleasent the experience of staying here is. Upon the quick check-in with friendly staff, we found out that the door to our bathroom wouldn't lock. 10 minutes after calling the front desk, we had a brand new, working lock. The suite was very nice, and we had no shortage of coffee and hot cocoa with a coffee machine convieniently in the room. Unlike most hotels since Covid, there was daily housekeeping, and our room was always very clean. There were always enough towels, the showers water pressure was good, and the bathroom was overall very nice. Beyond the room, all of the staff were extraordinarily friendly! I would not hesitate to stay here again if I am every in Orlando. Thank you so much!

Home2 Suites by Hilton Orlando Near Universal was a solid place to stay and did exactly what we needed for a Universal trip. The rooms were clean, spacious, and felt more like a small apartment than a standard hotel, which was great after long park days. Having a kitchenette was a nice bonus for late night snacks and quick breakfasts. The location is a big win; super close to Universal, easy Uber rides, and plenty of food spots nearby. Staff were friendly and helpful, and the hotel itself felt calm and comfortable despite being in a busy area. Overall, a reliable, comfortable stay with good space and a great location. Would definitely stay again for a Universal visit.

Omg! Kyra was the greatest! She gave our family of 19 the best service from check in, shuttle information, recommendations, getting someone to service our rooms, to check out. She was the sweetest, most polite, and delight to be around. Her spirit is so welcoming and warm. I would return just to see her again. Our family loved her ❤️ ♥️ Shuttle was great, room was spacious, clean, breakfast was basic. Hoped the overnight lady was more welcoming and not rude to guests.

We stayed here for our anniversary and had the best experience. The hotel was spacious, super clean, and in a great location only about 8 minutes from Universal. I want to give a big thank you to Gulianna and Ketia for making our anniversary so special. Gulianna was amazing. She made everything so easy and smooth, was incredibly helpful, and even made sure there was a little surprise waiting in our room for us. It was such a thoughtful touch and really made our stay memorable. We couldn’t have asked for a better place to celebrate. Highly recommend!

This was our first time staying here, and we brought our pets. The rooms are spacious and comfortable. The breakfast was delicious and I really appreciated it being open til later (7am-10am. The front desk employees we spoke to during our stay were super accommodating and friendly. We will absolutely be staying here again.

I didn’t have too many expectations regarding my stay, I wasn’t expecting issues or great service. I am delighted to say I was very pleasantly surprised!||The staff is very friendly and helpful, breakfast (despite missing some healthier options such as fresh fruit) has real dishes and cutlery (they also had disposable plastic/paper for a to-go option) and housekeeping was great. |Even on days Ieft my room later on the day, staff was accommodating and fully cleaned the room. |Having a regular sized fridge and kitchen appliances were a lifesaver at times!||I fully recommend this hotel.

Home2 Suites by Hilton near Universal Studios truly feels like our home away from home. We travel from Tampa almost every month, and this is always our first choice. The rooms are consistently spotless, spacious, and comfortable — you can tell housekeeping takes pride in keeping everything fresh and immaculate. What really sets this hotel apart, though, is the customer service. Every staff member we’ve interacted with has been welcoming, attentive, and genuinely kind. They go out of their way to make guests feel comfortable, and it makes such a difference when you’re traveling often. Between the perfect location, clean and modern rooms, and the best service, this hotel has become our reliable getaway spot. If you’re visiting Orlando — especially Universal — I can’t recommend Home2 Suites enough.

Great location if you are seeking universal studio parks. Hotel is 6 mins away from universal studio and islands of adventure parks. It is around 25 mins away from Disney springs. Around the hotel are so many restaurants, Walgreens and markets. Hotel rooms are spacious and clean. Breakfast is really nice. Hotel has a gym and a pool that are adequate. Parking is free. There is also self-service laundry and dryer on site. Overall great value for money as it is way cheaper than universal hotels while offering more (free breakfast, free parking, etc)

Great stay! Rooms are spacious and love how they have kitchens and liveable space in the rooms. Everything was clean and no problems. They have free breakfast which was basic but nice to have available. Love how they always have hot tea and coffee in the lobby area. This hotel is really close to all Universal park properties including Volcano Bay. The staff was really nice and welcoming throughout the stay. I will definitely stay here again. * since it's Homewood, there is no daily room cleaning until you leave unless you request it.

Just an all around perfect experience. Friendly staff, clean rooms, free parking and breakfast. Highly recommend and at a reasonable price point. This will be my "go to" hotel anytime I am in the area!

Room looks somewhat newly renovated. Bed is comfy. Sheets are clean and soft. Some pillows look and feel like they have gone to war and back. Most were lumpy. I found it strange that I had a dishwasher in the room and cooking utensils in the drawers, yet no stove in the room to cook on.. then I learned you have to ask the front desk for it. O_o There is a good sized fridge with a freezer and a microwave in the room. They had a bottle of dish soap under the sink with a new sponge, which was great for washing our water bottles at the end of the day. Staff members were friendly and courteous. There were ants in the room. Leave any food out and ants were on it. Ugh.. The elevators are carpeted which isn't the greatest idea and it doesn't look clean.. it doesn't seem like they vacuum that every day bc for 3 days the same particles of paper has been on the elevator floor. :/ Pool itself is nice. I didn't go in it, but saw other people enjoying themselves. We had activity packed days so we didn't have time for that. The self serve breakfast in the morning is ok. You get a good variety of stuff to choose from. They have some single served items so you can grab and go. They also have waffle makers for you to make multigrain vanilla malt waffles. Almost every day I had oatmeal and waffles bc all their egg dishes had cheese already in it. They didn't have just plain scrambled eggs which made me sad. I'm lactose intolerant so I couldn't have eggs most days. I like to have eggs in the morning. The breakfast items are served on foam plates/bowls and plastic utensils.. This was my first time at a Home2. I personally prefer Hilton's Homewood Suites over Hilton's Home2. As Homewood has a better breakfast selection and an "Evening Social" most evenings where they serve free beer and wine with a "snack" that can easily be turned into dinner. Two free meals a day there, most days. And a full kitchen. And a living room with a pull out sofa bed that is separate from bedroom. At Home2, there was a curtain hanging from the ceiling to separate what would have been a living room. This will probably be the only time I stay at a Home2.

Paul really saved the day when I was here for a convention we appreciated her gracious accommodation as well as her use of wonderful customer service. Highly recommended with easy parking home. Two suites by Hilton is the perfect choice for your out of town getaway to the wonderful Orlando area strongly recommended with easy parking. This is one not to miss.

Staff were fantastic, room was spacious, and the breakfast was free and did not disappoint for the price (free!). And all of this being closer to Universal than some of their own hotels! A steal!!!

Great hotel right next to I-Drive in Orlando, so right by endless options of food, shopping, and entertainment. Not to mention minutes away are all the amusement parks- Universal, Disney parks, SeaWorld, and Icon Park. They even have a shuttle to Universal right from the hotel which is super nice, just make sure you reserve spots the night before. They also have free breakfast and you fill out what you want and a pick up time the night before and it works really well, plus it's the covid safe way. Our room was very nice and clean and housekeeping doesn't come unless you request. Plus, they are pet friendly so my kitty was able to come on the trip:)

If you like AC issues, but being close to Universal and all kinds of restaurants, do I have a place for you. Place was clean. They have a warm breakfast in the morning. Spacious rooms. Felt safe. Small pool. Nice staff. Kitchenette in the room. Big tv. Cheap price. Go ahead and give it a whirl.

We had a great experience staying here for three nights. Room was very comfortable and clean. Staff are friendly. Free breakfast offers many options and was very satisfying. Free shuttle to Universal was very convenient, and the hotel is close enough for a reasonably quick ride. Prices very reasonable. Pro Tips: 1. You will need to reserve your desired shuttle departure at the special Universal desk in the lobby. It is operated between 7 and 11am only. 2. The return shuttle does not use reservations. Stand by the sidewalk where you were left off in order to make sure you get a seat when the bus arrives. (You can stand as well). 3. Last return shuttle leaves at 8pm. 4. There are some great restaurants within easy walking distance. Do a little research if you want to avoid driving. The driving experience in the area was insane--cars cutting off other cars, crossing multiple lanes, general bad driving behavior that can easily cause an accident if you aren't careful. 5. You will need your room key to exit from the lobby to the pool area. The pool is small but nice. You can also use the grills in that area.

Very spacious and accommodating! Refrigerator, kitchenette area was clean and had room for your own items. Living room area was comfortable and divider for the room was handy when you didn't want to bother the person in bed. Overall, would book again. Added note: free shuttle to Universal!! You do have to make reservations in the weekends, though.

This hotel has horrible customer service. I arrived around 9pm after a day of travel and was met by Juliana who is unprofessional and doesn't know the value of customers. Not sure if she's new or just not trained well. If you want a pleasant experience, don't stay here if you can help it.

This place was great. Teresa was extremely helpful and accommodating- we loved her. The 2 ladies helping with breakfast in the morning were also wonderful. Every employee went above and beyond and made this a great stay for us. 5 stars for customer service. 4 stars only because the shower had several hairs left inside of it :/ Other then that everything else was perfect and clean.

I recently stayed here for two nights. My stay was perfect and customer service was perfect. However, after the first night I noticed a line of bites on my legs. After the second night, I noticed bug bites on my abdomen and back. I researched what bed bug bites look like and they were identical. I called the hotel multiple times to let them know. Their response was that I was probably having an allergic reaction. After one day of speaking to me, they called me back and told me the room was negative for bed bugs. I am 100% sure I have bed bug bites on me. I was hoping that they would be honest and take care of the issue. Guess not. If you stay here, I recommend avoiding room 517.

I am so impressed on how clean, and modern this hotel is...the staff is great...I wish I could give it more than 5 stars, when we arrived the room was literally sealed, cleaned and disinfected. TV remotes were plastic sealed with a "clean/disinfected" label....overall great stay, pool was amazing...I would recommend it to every single person I speak to, definitely my to go hotel when I come back to Florida.

Place is a joke. Tried making a reservation for a weekend in June. All was well (after about 3 transfers) and then I mentioned I had a voucher for a free nights stay. Despite the voucher showing no blackout dates or restrictions, they said I couldn't use it. I asked why and she said cause they were booked up. All she wanted to do was sell me on a $250 night rate and I've stayed here before and not even close to worth that much. Plenty of other places in the area I'd look elsewhere. Multiple complaints on trip advisor as well with billing issues. Later

This is a great location for Universal that gets you to the parking garage in just a few minutes. We did see families walking from the hotel to Universal it is that close. It is a clean hotel with friendly staff. Breakfast was good and there are a few restaurants close.

We stayed here for a week at christmas. This was our first time not being at home for christmas but we definitely felt at home. This hotel is fairly new I think. Maid service was great, and all of the people at the front desk were very nice and welcoming. I would def stay here again if we visit Orlando again. Breakfast is okay, but for free you cant expect much. Close to a walgreens and a few restaurants also. Has a gym, laundry and outdoor pool, not heated though. The beds were not to out liking unfortunately, but that was the only issue we had.

New addition to the Universal Studio orbits. I paid $644 (tax included)for 4 nights stay. We were impressed with our two queens room. It was very large with lots of cabinets and shelves. A regular refrigerator, dishwasher, microwave, bowls, plates, cups, glasses, utensils, and small sofa made our stay very comfortable. The free WiFi and AC were strong. There were lots of food options within walking distance. There was an on-site Universal agent selling tickets in the morning. Free bus tide to and from Universal Studio with stop at the front door. The only complaint was the free breakfast. The main breakfast menu consisted of foods in sealed paper pockets that required reheating in the microwave. With so many pluses, we gladly will stay here again.

Not all that. Place has mold on ceiling and ac vents. Found 2 roaches in the bed. Will not return AT All. Breakfast/ lunch place is small

Shocked this place was pretty clean! I am very high maintenance and found the room acceptable.

My friends and I booked this hotel for 2 nights super last minute. We absolutely loved this hotel ! We were staying at a doubletree near by at first but the room there was disgusted so we decided to up and leave within 10 minutes of seeing the hotel and we called and decided to stay here instead and OMG the difference was phenomenal !! It was very very clean and well taken care of ! The staff was super friendly ! The breakfast was great under the circumstances with covid ! But I will definitely be booking again !!

Great amenities, free parking, free shuttle, free breakfast, and spacious rooms. This is a perfect place to stay, especially if you're going to universal studios/islands of adventure

Very friendly staff. Rooms are spacious. Thanks I'll be back! Conveniently located trolley will take you up and down International drive.

Do NOT stay at this hotel. We originally booked a reservation through Expedia for the Hilton Gardens Inn, and they told us to they got rid of it because they tried to contact us (which they never did) even though we told them we would check in late since we would be at the parks. They told us they had no rooms available, but that they made another reservation at Home2. We went to Home2, and they tried to charge us almost $100 more than the original price. Went back to Hilton, they called a Jackie at the front desk at Home2 and told her to give us the rate from Expedia, and they would pay the difference. Went back there again, and she ran my credit card through her system, threw it back in my face and told me it was declined and that I needed to call my bank. Called my bank and there was no transaction that ever tried to be processed at a hotel in Orlando and that I had sufficient funds and no blocks on my account. Went to another hotel and made a reservation at 1am thankfully with no issues. Called Jackie back wanting an explanation, and she continued to blame me and tell me that I put in the wrong PIN number (I put in the correct pin twice, it was her error which the bank stated). 2 hours of unnecessary headaches. Don't stay there and avoid Jackie at all costs.