Homewood Suites by Hilton Chicago-Downtown

I didn’t need a suite and would have preferred to save a few dollars by staying at the nearby Hampton Inn, but it wasn’t available. However, this Homewood Suites was a solid mid-range choice. The neighborhood was excellent, near many shops and restaurants; the CTA and a small grocery store were only a block away.||I opted to select my own room and was delighted to find a corner room away from Grand Avenue on an upper floor was available. The only street noise was the muted sirens of emergency vehicles. The arrangement of this room had the bedroom separated from the adjoining rooms by the bathroom and sitting room, so there was zero noise from the hallway or adjoining rooms. With a comfy bed and effective room darkening blinds, sleep quality was excellent. Room lighting was excellent with abundant outlets and charging ports, An excellent breakfast buffet is included, well staffed by multiple employees,||Negatives? Water flow from the shower head was very weak. The fitness center is small (only two treadmills) so one morning I had to wait for equipment. The street level lobby has all of the charm of the lobby for a parking garage because that’s what it is; the hotel lobby is on the sixth floor. The sofa bed in my room looked worn and sad and was an uncomfortable place to sit. Housekeeping was only every-other-day but I guess that’s what you get for $300/night in Chicago.||I’d certainly consider staying here again when I return to Chicago.

Amazing staff! Cant say enough great things about the staff from valet, to breakfast attendants, to Fabiola at check in reception! She made us feel so welcomed, and upon hearing about our daughter’s birthday upgraded our room to a corner view which so appreciated! Convenient location makes walking everywhere a breeze and complimentary breakfast before heading out for the day makes things so much easier with kids. Great restaurants and shopping all so very close. Rooms are very clean with great amenities! The only reason I won’t give it 5 stars is because the rooms are in desperate need of some new furnishings. Couches, carpets and even lampshades are torn and fraying. The elevator is another issue as there can be long wait times as one elevator out of two is constantly malfunctioning. Even with the elevator issue and rooms needing a refresh, we would definitely still stay here again!! Great customer service and convenient location outweigh the negatives by far!

Staff are fabulous and attentive, weekend breakfast was quite limited with what was on offer compared to week days. Pool & area spotless. Room furniture could do with an upgrade or replacement as it's looking a little bit tired, room spotless and amenities adequate. Kitchen amenities fine! Great location and stay. Thank you ❤️

This location was perfect for my first Chicago trip as it put us within walking distance of several things on my list of must sees. All of the hotel staff were super sweet and attentive. One of the elevators was down due to maintenance our entire stay but the staff stayed on top of it by using their work elevator, especially during peak hours. I loved the sign near the elevators reflecting the average busier times for breakfast so you could plan accordingly. And speaking of breakfast..my kids truly LOVED the hotels breakfast and actually chose it over fresh doughnuts! So KUDOS to the breakfast team! We will definitely be using this hotel again when we come back up next time!

Choose a different Hilton property. I've stayed at many Hilton properties in Chicago. Picked this one based on reviews, location and room size as I was with my family. Won't stay again. Elevators frequently stopped working - to the point where we had to get off with all our bags and switch elevators 2 times. Pool is just ok. Small. Nothing special. Gym is barely bigger than a home gym. Breakfast was basic. I've seen much better at other Homewood suites. The only redemption of this hotel is the location and the larger rooms which are hard to find in this area... But neither are enough to make me stay again.

Great location convenient/midway to both Hyde Park to the South and North Shore and cool neighborhoods like Andersonville. Immediately adjacent to Magnificent Mile and abundant strolling and dining opportunities. |Suite was great with well equipped small kitchen. separate living area, and very comfortable bed. Really enjoyed our stay. Will use again.

Great location in River North on the loop. Close to most of the major tourist spots, and lots of great restaurants and bars close by. Easy access to the CTA metro too! Room was very spacious, clean and comfy. Only minor niggle I had was no safe for valuables. The hotel itself felt very secure, however I would like a piece of mind knowing my passport is bolted down and locked away safe. Breakfast service was good! Pretty basic food options, however the staff were incredible, very attentive, polite and helpful. I think the Manager's name was Jeremy? He was incredible, and an asset to the company! Great hotel, amazing service and great location!

Our family stayed here for our mini vacation to Chicago. The location of this hotel is great. It is with walking distance of many things to do. The rooms were clean and spacious. It was perfect for us and two of our kids. We each had our own space and TV to relax while.in the room. The kitchen comes equipped with basically necessities- dishes, silverware, pots and pans, can and wine opener. It was nice to have fridge to put our leftovers and drinks in. The continental breakfast was really yummy! It had a lot of options. There were waffles, eggs, potatoes, bacon or sausage, oatmeal, yogurt fruit, bread products, cereal, juices and coffee. Everything was fresh and there was plenty of everything. The pool was clean and we even were able to have the pool to ourselves a few times when we went up in the middle of the day before heading out for dinner. The only negative I would say is there are only two elevators and during the first day there it seemed only one elevator was working. This made some pretty long waits to get to the main floor to exit when we wanted to leave during busy times. Overall, a great hotel choice especially for families.