Hop Inn Hotel Ermita Manila

The reception staff, especially Adrian, were friendly and helpful, allowing me to view the room before check-in. All other staff were attentive, and the room was spotless, with housekeeping by Mat maintaining the beds meticulously. There was a minor issue with a slight odor near the reception, but it did not significantly affect the stay. I appreciated the flexibility with late check-out, which made my experience even more convenient. Overall, a very pleasant and well-managed stay.

Stayed here for two days for a business meeting. Staff were polite and great. Room was clean and spacious a compared to other budget hotels. A/C is great. TV has cable channels but is limited. Comfort Room is clean. Great water pressure. Hot water is available. Wifi is availabke but a bit slow. Would recommend this hotel.

The hotel is located in the touristy area of Ermita so you can get access to numerous hotels, and restaurants easily although it's not the cleanest part of the city. Beaches, parks, museums is within a distance walk. The room including bath room is clean and quit spacious with affordable fares. But even with that price, it doesn't include toiletries and amenities like slippers and the mattress is often slides from the bed easily. I think the room is not perfectly sound-proofed as you still can hear the slightest noises from the room next door and neighborhood. The staff is nice and helping specially the receptionists make the check in/check out process go smoothly. But the doormen need to be more 'warm' with at least smile when welcoming and helping the guests. Staff hospitality is all that matter in hospitality industry. If the hotel could improve the shortcomings, I would easily recommend it to other people intended to visit Manila.

Hop Inn Hotel Ermita Manila is a simple and practical place to stay. The rooms are basic but functional, and everything you need for a short visit is there. What really stands out is the location — it’s very close to many attractions, shops, and restaurants, making it easy to get around the city without long travel times. A good option if you plan to spend most of your time exploring Manila and just need a clean, convenient place to rest.

It has been an absolutely terrible day. We took our child to the zoo, came back completely sweaty with our clothes drenched — and the hotel had no water at all from 5 PM until almost 10 PM. My child is already sick, and because there was no water, he had to go to bed covered in sweat. To make it worse, the toilet couldn’t flush for hours, so we were forced to stay in a room with unflushed waste. Is the hotel expecting us to live with that until we check out? This is completely unacceptable for any hotel, let alone one that claims to offer proper service. We absolutely expect a refund or proper compensation for this experience. And honestly, it feels like the hotel does not even care about its guests.

We had a great 3-day stay at Hop Inn Hotel in Ermita. The place is clean, comfortable, and we really recommend it. Adrian at the lobby was very helpful, and his assistance made us feel at home. There were many people staying at the hotel because of the rally for transparency and a better democracy, but even with the crowd, the service stayed very good. Overall, we enjoyed our stay!

A pleasant 3 day stay at Hop Inn Ermita. Arriving after midnight we were welcomed by friendly security and main reception staff. They were very welcoming and helpful throughout the stay. Basic double room was spacious, clean, equipped with tv (Netflix wouldn’t work), desk area. Double bed was large, comfortable and clean. Clean bathroom with soap and shampoo. Water pressure was good but hot water from electric shower didn’t come on - we didn’t mind the cold shower though. WiFi in the room was very bad. Could not hold 1 bar of signal. Had to download items in the lobby where the wifi was much better. Not good for working in room. Room and corridor often had strange smell - perhaps from bad ventilation. Free water refill available on every floor. Location is close to Manila Bay and short journey to Intramuros, Rizal Park, Chinatown, Mall of Asia by transport/taxi - where there are plenty of restaurants. But does not feel very safe walking around the nearby area, where there are an only few restaurants. 7-11 and coffee shop are conveniently downstairs. 30 minute drive from airport. Overall would recommend for a short stay. Price was reasonable for the city and convenient to book through Klook.

I have a lot of good stuff to say about this hotel. One of my non-negotiable when traveling is to find a budget-friendly accommodation but does not compromise quality and this definitely meets it! Here are the pros of this place: • Clean and smells good. • Work desk space is perfect for someone who works remotely. • Wifi connection is strong and reliable. Even mobile signal works great. • Toilet is clean and has a functional heater. No toiletries included though and do not expect much from their bath soaps. Better to bring your own. • Beds are comfy. • Refillable water in the lobby. • Use of Whatsapp or Viber to communicate with the reception area. • 7/11 just beside the hotel! • Staff is friendly and polite. • Fast check-in and check-out. For the price, and you get all of these is not too bad at all! Cons: • A bit far from the airport. Anticipate traffic along the way. • The bed keeps on sliding off the frame. • Noise insulation is not that great. I could hear the room above us moving their chair. Luckily, aside from occasional noises, it has been peaceful and quiet. • Hoping there are bedside tables for each bed and additional sockets. Would definitely recommend this place to anyone planning a cozy short stay! I will also choose this hotel over other expensive ones with outdated interiors.