Hope Street Hotel

We attended a conference in Liverpool and this was our conference hotel. We had a meal in the hotel restaurant upon arrival after an overnight flight from the States. I appreciated the kindness of Shannon and Martina. The room was spacious and clean. The decor was stylish and comfortable. I wish we could have spent more time simply unwinding. We slept so well, we didn't wake up in time for breakfast until our final day. If ever in the area again, we shall return. PS I like the lovely leather keys but wish regular key cards were in use. Even if we can leave the one key per room with the front desk, it's a bother to wait in line just to retrieve one's room key if members of one's party have separated briefly to do different things. Please consider a second option. PS We love the Philharmonic Mini Mart across the street. Great for quick runs for water, candy etc

I stayed at this hotel with my brother on the 24th June for 2 nights. As soon as we arrived and entered the door we were greeted by the check in staff who then proceeded to check our bags in for us as the hotel room was getting prepared for our arrival. The bags were checked in and tagged up so we didn’t have to carry them around with us and could collect them whenever the room was ready. I had asked the staff member who checked us in where was good for lunches and he gave us a good few places dotted around close by and the two restaurants at the hotel. We opted for the 1931 restaurant at the hotel which definitely did not disappoint. The waiting staff were very nice and the pizzas were lovely and freshly made! The room that we stayed in was a rooftop suite which was absolutely fantastic, very clean and well equipped. Also a very nice view of the city. On summary of our visit to this hotel, I would absolutely recommend staying here without a doubt. The staff throughout the hotel are very polite, helpful, kind and friendly. Never without a smile on their faces and a nice hello when walking around the hotel. The food was amazing. The rooms very clean and up to a very high standard. Very nice hotel and amazing staff throughout. Keep up the good work!

This was my second time staying at Hope Street (again for a concert in the city). On entering reception you’re immediately transported to a chic, calm sanctuary. Strangely enough I stayed in the exact same room as 2 years ago (233) on a corner overlooking the Philharmonic. The rooms are spacious, comfortable. The bed is great and I had a wonderful sleep. I ordered breakfast in bed which was lush (avocado and poached egg on sourdough). The bathroom is nearly as big as some entire hotel rooms I’ve stayed in elsewhere with a bath so big you can literally float in it. Staff are wonderful & the supply of water, tea, coffee & biscuits in the room was a welcome touch so often stopped nowadays.

Came here for a birthday weekend away with my partner and we had a lovely time, from when we arrived, till when we left. All the staff are welcoming and friendly and nothing is too much trouble for them, from reception, to the restaurant to the staff in the spa. The rooms are very comfortable and have everything you need, including robes and slippers, drinks and luxury toiletries, the only reason I didn't give it a 5* is due to the bath in the room being very small. We would definitely stay here again, when visiting the city.

This was an amazing hotel. Not sure if we got upgraded or this was the room we chose but it was massive. The bath was the size of a hot tub, big enough for 2. Balcony overlooking the docks. Great breakfast and the spa and facilities were some of the best I’ve stayed at. Lovely staff. Slightly odd that the keys are “old fashioned” however gave a little rustic charm to a modern hotel

Feels odd offering rooms as "deluxe" and above when they don't contain fridges / mini bar. Room service post 10PM is at a snail's pace. Took just shy of an hour to bring a cheese sandwich. Location is excellent and staff are friendly. Food from the restaurant was excellent. Really nice pizzas, and the breakfast buffet was delicious.

Fabulous location in the Georgian Quarter close to both cathedrals. . Ideal for walking to city for sightseeing and shopping and so many great places for eating and drinking. Efficient and polite staff at reception and in dining areas. Super comfortable beds and lovely scandi chic furnishings. Fabulous!

My third stay at this hotel and it didn’t disappoint! Lovely, helpful staff and superb food in the restaurant. Excellent breakfasts too. Great location and friendly, warm atmosphere. Our family party of five really enjoyed our stay. Can’t wait to come back!