Horton Grand Hotel

This Horton Grand Hotel is a great place to lay your head. The bed was just right and the pillows were just the right amount of soft with structure. Their bar is tops when it comes to service, hospitality and that speakeasy feel mixed with class. The drinks were great as well. The historic architecture is a huge bonus. The only reason I didn't give 5 stars is the draft from the doors on the balcony and there was a wedding started an hour and a half early outside my balcony. The hotel did tell me about it.

This hotel is tired and dated. Rooms are dark, carpets stained and the linen and pillows on the bed are poor. Basics like an effective hairdryer, water and decent coffee in the room/hotel are not there. The entrance looks grand but that’s as good as it gets. The hotel receptionist was unfriendly and unable to engage with hotel guests. The valet was cheerful and always giving us helpful tips. I find the reviews for this hotel quite unbelievable in terms of how positive they appear to be. We loved San Diego but wished we had booked somewhere else to stay.

Absolutely smitten with my stay at the Horton Grand Hotel! The room was incredibly spacious and boasted an actual fireplace—a delightful touch. The location is simply perfect, just a stone’s throw away from a plethora of fine dining restaurants, bars, and clubs. The Hotel and location are both safe and immaculate. If you need any information or recommendations, Victor Ivy is your man. I highly recommend this hotel and would definitely stay here again!

We had a company holiday party in their ballroom and had a great time. The food was so good. It was a buffet however the food tasted freshly cooked. The fish was amazing and the steak was juicy and not over cooked. We've had parties at local casinos and golf courses in the past and this place fit us best. The staff was friendly, relaxed and accofriendly, We many of us stayed at the hotel over night. Although the rooms are a bit small, they are cute and cozy. I will go back just for a stay cation. Thanks to Rob, Victor and all the staff.

I would definitely recommend this hotel to anyone visiting San Diego for the weekend or a few days, especially if you're looking for something more unique than the typical IHG or Marriott experience. I spent the weekend with three friends in a double queen room, and we absolutely loved this hidden gem. The building itself is stunning and has incredible historic charm. The staff was fantastic and so friendly. The courtyard is beautiful, featuring large trees and warm lighting—it's the perfect place to relax or hang out. Every corner of the hotel felt like a photo op. Its French-style architecture perfectly complements the Gaslamp District. Our room was larger than expected, complete with a real fireplace and a lovely balcony that overlooked the open courtyard. My only minor note is that the bathroom and plumbing could use some updates. Depending on the time of day, the water pressure and temperature can be a bit inconsistent, but honestly, for the value of this hotel, it’s easy to overlook and wasn't a big deal. The hotel is within walking distance to so many restaurants and activities. A major plus: upon check-in, they provide two drink tickets for their restaurant. Will be staying here again %10000000.

The staff was amazing and extremely friendly. They checked us in quite quickly, and our room was very nice With our room, we had a fireplace and a small patio, which overlook the courtyard I would definitely stay here again due to his proximity to everything

Our stay at the Orton Hotel was excellent, thanks in large part to the outstanding service provided by the entire staff and especially Victor, the one at the concierge desk in front of the desk . From the start, he impressed us with his efficiency, professionalism, and deep knowledge of San Diego. He gave us top-notch recommendations on where to walk, the best places to eat, and the most enjoyable activities to try, all tailored perfectly to our interests. His guidance truly enhanced our experience and made our visit to the city even more special.

We loved our 3 night pre cruise stay at The Horton Grand and would definitely stay here again whenever in San Diego. We loved our quaint Victorian fireplace room on the 4th floor. This hotel was a great choice and the Gaslamp Quarter was beautiful! We were able to walk to everything we needed!

Absolutely loved our stay! Hotel is very clean The architecture, furnishings and details are so period perfect. Small bar and limited restaurant but staff very nice and friendly. Highly recommend

Great staff. Victor went above and beyond to make us feel welcome. Also the valet, an older gentleman, I believe his name was Andrew, he was awesome as well. Everyone was super nice and personable and the hotel is very cool.

Comic Con 2024 Stay Check in was simple. Presented ID and handed a key card and I was on my way to the room. I didn't opt for the valet services as I secured parking at a nearby garage for a fraction of the listed prices though it was a few blocks away. Elevators and stairs to the room. Elevator was slow but functional. Not very roomy either. If you're part of a group with luggage, multiple elevators or trips might be needed. Room was spacious, clean and comfortable. Armoire for hanging clothes - no closet. TV. Desk. A vanity and bookend night stands. Bathroom was clean but a mix of dated and new. Nice hot water but water pressure a little soft for my preference. If it matters, the bathroom door locking mechanism wasn't working properly not that it mattered for me but mentioning it just in case. Property is mere blocks from the convention center which was the reason for my stay. Just off Fifth so it wasn't too loud though I could hear some cars with their exhaust or music down up in the room. I could sometimes hear the neighboring guests opening and closing their room doors though muffled. Mentioning it just in case again. I didn't partake in any of the property amenities like the gym or the convenience shop where drinks, snacks and some toiletries were for sale. I did drop in to Salt & Whiskey a few times - look for a separate review. Million dollar question: would I stay again? Yep. No issues and the property is close to everything.

In the center of everything , here you will find Horton grand. The outside appearance alone will definitely let you know you are at the right place. It has a very old school look to it with added modern technology of course. As soon as you walk through the automated doors, you are just like wowwwwwwww! It's quiet . Not to big room wise but perfect for that nice cozy feel. The view from my room was very nice and over looked some of the tall buildings around downtown. I loved the fire place and the body wash. lol yes it was the little things here. If you browse around the faculty , you'll see a nice history among the building and they also have a nice patio area as well. The best cool thing I liked was their bar! (Salt and whiskey) The display along with the great customer service was awesome. They do provide a tour of the facility.(ask front desk) and be ready to be amazed! Overall it was a great stay. The only thing I didn't like was the parking. 45 valet plus the parking fee per day. No thanks! But there are plenty of places to park for the substitute however it would be more convenient to park at the same place you're staying. But hey , we can't have it all right?

Staying here for a conference. Super nice staff! Everyone from the valets to the front desk to the bartenders. Old time charm with nice clean rooms. Great location in the Gaslamp district.

CUTE, COZY, LOVED THE COURT YARD AND BAR. Service sometimes seemed a little off but the valet was a gentleman, cute guy.

Absolutely lovely hotel from check-in to check-out. My husband and I spent the night here for our 25th anniversary. We were greeted with a warm and friendly smile from the front desk gentleman (wish I would've gotten his name) the moment we walked in. Then, he informed us we were upgraded to a suite, which made our anniversary trip even more wonderful! The room was clean, spacious and the fire place made it extra cozy. Our little balcony overlooked 3rd Ave which was nice and quiet all night long. I would definitely recommend this hotel, and will stay here again in a heartbeat. Every member of staff we came across was a delight. I couldn't have asked for a better experience!

I wish i would've spent my hard earned money elsewhere. Rooms are small, also there's much to be said about the cleanliness of the place. I've been to cheap motel/hotels and it's much cleaner. Definitely won't ever stay here again.

3.5 stars Stayed there for two nights. Five stars for cleanliness. Shower pressure was pretty good and hot water came out quickly. Four stars for the aesthetic. Cute decorations. They have a cute restaurant/bar on the first floor. They had a very good selection of whiskey. Five stars for the location. So close to gaslamp. Deducted stars for the creaky floor, expensive valet and lack of outlet. Every time the upstairs guest walked around, the floor would squeak and it was almost like nails on a chalkboard. Our upstairs neighbors would wake up mad early and so that woke me up. They only had two outlets. Valet only. They say $50 a night but the sign says $60. And on our booking it said $50 per stay. Fortunately there was a parking lot one block away that was $35 a night.

This was my second stay here at this hotel. It was just as I remember from staying here 10 years ago, funny enough I even had the same room! We checked in Saturday morning and checked out Sunday (short stay) The pros are- fantastic location, you can walk to see the baseball games or up and down Gaslamp to all of the restaurants, bars etc. The cons are that being an older hotel you can hear all of your neighbors on top of you and on the side of you as well.. the rooms are clean, tidy and charming. The whole hotel has a historic feel and is beautiful. All of the workers are always smiling and happy to help. I liked our room with the double beds, and it had a fireplace. Our friends stayed in the suite and it was larger but ours had a balcony facing the court yard below with twinkling lights and trees. There was a wedding there and we met some of the party, they had nothing but fantastic things to say about the whole process. We did enjoy their bar and restaurant; the food was good! The best part of the stay was truly the shower, warm, great water pressure, shampoo, conditioner, body wash, and lotion provided smelled amazing and worked wonders! If you're looking for a place that's decently priced, in the best location possible this is it! Even cheap valet!!!

Hotel is out dated, which is fine for what they're going for but doesn't have that old cool hotel vibe. Would I stay here again....no. But for the money and to check it out for one night is fine.

Centered in the older area of the Gaslamp amongst the many older buildings you can find the Horton Grand Hotel with the designer windows that if you look closely, you can see the way glass was made back in the 1800s. Back in the time you didn't have the many modern appliances you still had the gas lamps and to warm your bed you had to use bedwarmers that cooked at the fireplace in a large fireplace and carried over in the pan stuck in the blankets to make things warm. With the Horton Grand the many years had come and gone the times of the cowboys and the saloons that populated the city coming of the car to the many parts, yet the city of San Diego was still growing. The many things that had gone on in the city and the many secrets that spawned out many years the Horton Grand that had its many visitors that were cowboy's and the big oil bankers that came to San Diego where they enjoyed the town, and the railroad serviced the many places when it made its long journey. The many things that have happened in the city from those that were famous and the gamblers that were caught with another man's wife finding themselves getting shot in the Horton Grand that was a card game that went bad. When you take a look back at the times the many areas of the city had cars that were slowly coming forward many times you had found that back in the 1900s there were the unfavorable come to town the formation of the mobsters that had made their presence known. The Horton Grand Hotel was the Richman's hotel. Back in the 1900s you had the bankers and the many that rode the train there would be the occasional big meetings and to see the many events that would happen with the city was the home to Wyatt Earp Sherriff Marshal the law man. Horton Grand Hotel is one place that has so much tell over the many years there are those which have died many of them have passed on and there are those that have still never left the Horton Grand Hotel. To take a walk about the Gaslamp and the streets you could hear the wind blow and the sounds of the footsteps of those that have passed on. As a Yelp Elite Reviewer, the Horton Grand Hotel is the hotel you can walk through and see the many fashions of the wood and the carpet that takes you back many years when the early Hotels had you bath in a large metal tub that they would set up in your room. Yes, there are the eyes of the Sherrif Wyatt Earp that watches over the many places for his office was about a block away. Have a safe evening, Happy Halloween.

Charming family-run hotel, friendly and helpful staff, especially the concierge Victor !

DISHONEST! We gave shotty looking valet the keys to our brand new car, trusting them with it, but was given back a car with a scratch and small dent. They have denied it was them, when we literally just purchased this car. BEWARE! NO HONOR, NO RESPONSBILITY. Sad business :(

Our Grand Horton stay was elevated by the service we received from the staff. Todd in valet was a fountain of information and directions spot on. Robert in Valet was a charm full of information and was very helpful when he discovered we had a flat on the rental and even offered to stay with the car so we could catch breakfast. Robert in the lobby bar was delightful. Last but not least Victor from security gave us a great recommendation for dinner. We will absolutely be back.

I absolutely love this place. I've stayed here twice and it's everything. The service is great, the ambiance of the place is so cute and every room and detail is so picturesque. The hotel is super clean and comfortable. Parking during the week is easier than weekends but they offer valet if needed for $50. Different rooms have different amenities: fireplaces, balconies etc if you have a chance to upgrade do it! The rooms are already amazing but the extra details are so awesome it's worth it! They also give you 2 free drink tickets to the attached bar (Salt and Whiskey) and they do live music on Fridays!

I have stayed in many hotels in many US states and foreign countries. What makes this one among the worst I have ever experienced is the price point. My reservation for 230$ was a "steal" given the rates here typically exceed 400$ The courtyard is nice, but the building is old. My shower didn't drain, filled up ankle deep. The next morning the sink hadn't drained, my toothpaste spit was still there in a pool. At 9:30 AM as I was standing there undressed in disgust, a housekeeper knocked twice and walked straight in on me. When I mentioned this to hotel staff they said "we can take off the 18$ destination fee and all you'll have to pay in addition to your room is 50$ for parking." While those points are the basis of my review, subjectively, I would like to add: When I initially went downstairs and asked for coffee- the desk attendant said sure, right that way and pointed me through double doors. It was a restaurant where I would need to be seated by a waitress to get coffee. The correct answer, mr. Polite attendant, is NO. We have a restaurant but do not offer coffee.

Ghastly, not ghostly. The staff here know next to nothing about the ghosts who occupy the hotel. A few years ago they even changed the name of the bar from the Ida Bailey to "Salt and Whiskey." If you're looking for a ghost attraction, the Cosmopolitan or the USA Grant are your choices, not this one. OK. Forget about the ghosts. What's good and bad? The restaurant has terrible service. Often no one is there, and when they are there, they seem to be busy doing anything except help you. The food, OTOH, is good. The rooms are small. Really small. The bathrooms are also really small. The towels are right out of Salvation Army - bring your own if you go. And the in-house coffee tastes more like colored water. Really terrible. The total itself is beautiful. Even the tiny rooms have really good looking era furniture. All around the first and second floor there are historic photos and props from the Victorian era. That's wonderful. What isn't wonderful is that most of the pictures are simply placed on the wall. You have no idea what you're looking at. I almost gave this place a 1 because of the poor staff, service, smallness, and abandonment of the historic ghost history. But there was one good staff member (the valet Todd) and the place is really pretty, so that's what got them a 2. Check out the pictures, but stay somewhere else.

Stayed October 19, 2024. Nice room but the windows were absolutely filthy, you could barely see out of them. The building is not that tall so they should be able to clean their windows on occasion, but they looked like they hadn't been cleaned in years. Also, the dining room in their bar/restaurant was closed, kind of disappointing and we were overcharged for a couple drinks (we ordered drinks, they came back saying they were out of that so we ordered other, less expensive drinks, but we were charged for the original drinks). Still a nice hotel, great location, but in my opinion, overpriced.

We decided to stay over in the gas lamp district of San Diego so we could walk around have something to eat possibly dance a little bit. This hotel is a historical hotel. It's beautiful you step inside you feel like you're in a gorgeous French colonial part of Georgia. They gave us a suite with a fireplace , very special... it seem like they were a little bit short on staff. However, they did try to accommodate us the best that they could. They have a wonderful restaurant bar called salt and whiskey connected to it, however, we decided we would go just a block and a half down to the whiskey house and I'm so glad we did. They have a wonderful atrium with the balconies and beautiful trees , it was a bit too cold for us to sit outside. If it was a different season, perhaps summer or spring this would be a wonderful spot to have coffee. This hotel is centrally located to just about everything in the gaslamp district, and it is also dog friendly ... They do have robes in their rooms, but they do not offer slippers ... The parking is I believe $45 . We noticed that you could park on the street in various different places.

Absolutely love this boutique hotel! We have been here a few times in the past 10 years. Fireplace, balcony, big comfy King bed and in the Gaslamp Quarter, who could ask for more? Small fridge with freezer, coffee maker no microwave. Always clean, fabulous customer service Downfall, no parking on site but everything is within walking distance.

This review is specifically for their hotel block: My husband and I did our hotel block through the Horton Grand and it was a relatively seamless process! Since our wedding was downtown, we wanted to give our guests the option of staying at a hotel nearby at a discounted rate. When I first inquired with the Hotel Grand, we worked with Gwendolyn who replied quickly to our many emails and even took the time to answer all of our questions over the phone. We set up a block of 10 rooms and we liked that we would not have to pay an extra fee or lose a deposit if we were not able to fill the 10 rooms. The only hotel in downtown that we inquired with that allowed that! Closer to our wedding date we had more questions and updates, but received no replies back from Gwendolyn after sending multiple emails. Beginning to stress out about our block, we called the hotel who told us Gwendolyn was no longer working at the hotel and that we would be able to communicate with Gary. Gary did a great job at answering all of our questions and even setting up my mother with the discounted rate after the deadline had passed. We do wish there was some communication regarding the change in staffing, but Gary did a great job at picking up where we left off with Gwendolyn. Easy process to set up the hotel block and good communication. Our guests found it easy to reserve rooms with our discounted rate!

This is an awesome location for visiting the Gaslamp district. It is also a 5 minute walk to the trolley. The Salt and Whiskey bar in the Horton serves delicious old fashions and other drinks as well as food. This hotel is said to be haunted! Some of the rooms have been renovated and some are in the process. We arrived early from our cruise ship and our room was available so we were able to get in early. The staff is very friendly and accommodating. Well worth the stay!

we didn't actually stay at the hotel, but the next time we come to san diego this will be where we stay. my friend christina and i were visiting from minnesota and wanted to check out gaslamp quarter. we wanted to take a few pictures and just look around, so we didn't need to park for more than 20 minutes. her boyfriend suggested we visit and we knew he would feel great knowing that we took his suggestion. we were driving around downtown for 15 minutes when we saw a car pull out in the front of the hotel. we were so excited that there was an open spot. we parked and then i stepped inside to ask if we could park there. the gentleman said that the valet is included with our stay, which is great! but we weren't staying there. i told him the deal, we just needed parking for 20 minutes to go to the heart of gaslamp quarter and take some cute pictures. he said let me talk to management and the valet real and quick and see what we can do. i said oh thank you, and asked if i could use the restroom as well. he said that was okay too. so after i used the restroom, i went back to my car and the gentleman asked the valet to let us park there for 20 minutes. the valet said yes, but if we weren't back in 30 minutes, they would give us a ticket. i said of course!! we will be back i promise. so, we parked our car in the front and walked to the town square, took cute pictures and were back in 25 minutes. we thanked them profusely and then headed back to LA. 11/10 on my scale. didn't even stay there and treated us like hotel guests. this is the place to stay in downtown san diego.

I am only giving this 3 stars because of the great location. The rooms were adequate but nothing special. The base rate seems good, but when they add the fees and charges, it's too high for what you receive. The worst was the Valet charge: $59 per night to park the car! Outrageous, considering they are slow and you wait and wait to drop off the car or pick up the car. We wouldn't stay there again.

We booked this hotel room super last minute for the festival that we were going to attend. When we had arrived, it was a little before one and we did not know if they were able to accommodate us, but they were! The rooms are cute and small, but really all we need them with a place to sleep. This hotel was in such a great location! They were many great restaurants around and come in stores if you had forgotten anything. We were able to walk to the festival, which was held at Seaport Village and was able to walk back. I absolutely love that. They had an open courtyard, but sad I was not able to enjoy it. Parking wise it was I think almost $50 for valet parking with the hotel but the gentleman at the front desk told us that there was a cheaper parking lot only two blocks down. Overall, we had a really good experience with the hotel. One issue we did have, which really is not the hotels fault was that we had someone yelling and arguing at like two in the morning, but I didn't that there was a great experience!

Perfect location in the heart of Gaslamp. It's an older hotel, but the rooms are great with plenty of space. Very clean and very friendly staff. The only negative was the lack of outlets. One side of the king bed balcony room had no place to charge phones. Also had some very loud people in the courtyard area every night, but can't blame the hotel for that. The restaurant was pretty good and fast for breakfast. Also had a couple of drinks at the bar one evening and the staff and drinks were great. Friendly staff and great stay. Highly recommend when staying in San Diego. Everything is either within walking distance or a short Uber away.

The Horton Grand was a beautiful hotel for our stay in San Diego. The level of customer service was exceptional. Victor from the hotel was very helpful in providing local information, as we were visiting from Hawaii. The front desk staff went above and beyond. The Horton Grand is in the perfect location for local food, drinks, nightlife in the Gas Lamp District.

First class all the way. Victor was awesome. Super friendly and accommodating. Love the free drinks they give you at Check In. Definitely will be back.

Terrible experience! My brand new Jordans were stolen by hotel staff while I stepped out to get food. The hotel did nothing to resolve the issue. Very disappointed in the way they handled the situation.

This place has a great location but the parking is further than you'd expect. It's best to drop someone off if you have a lot of stuff, if not walking will have to do. Keeping in mind this is a old hotel, it smells like it too, that's one huge reason for not giving this place a one star. It's historic and very pretty in the lobby but the rooms don't match the lobby. The room we stayed in was huge and was like a large studio sized room but the smell es no bueno. There was also old decorations left up. Bathroom was upgraded and good.

I'll start with the good: This place has a lot of character. It's an Older building (dating back to the 1880's) with fine wood trim, a beautiful courtyard in the center of the building, a wide and ornate staircase, and fireplaces in the rooms (gas, but probably once did burn wood). Having said that, there were a lot of shortcomings. For starters, the bathroom in the lobby had no soap. The dispenser was empty, lying on the counter top. The bathroom in my room desperately needs shelving, as there was no place to put my toiletries. There was plenty of room on the walls for a floating shelf or two. I went to have breakfast in the restaurant and encountered a lot of problems. The menu was limited to 3 breakfast sandwiches, an assortment of coffees and juices. However, the coffee machine wasn't even working. I think this place has a lot of potential, but I will not likely stay here again unless the aforementioned problems are solved.

I checked into my room around 3PM Saturday afternoon. It was a beautiful sunny San Diego day in the low 70s. My first impression was this is going to be a cool old hotel. The outside has been rehabbed and looks nice, the lobby is very clean and the first thing you see when you walk in is the inner courtyard. I was in room 225 on the opposite side of the building from the elevator. No big deal, I usually opt for the stairs anyways. With this being an older hotel, the stairs were located in the restaurant. It seemed a little weird but that can happen with the older buildings. The room has an old armoire and a working gas fireplace so that helped add a little character. I didn't think anything of it at the time but my room was directly above the bar. I did a little site seeing, walked around Gaslamp, grabbed a quick dinner and headed back my room around 9PM. As I walked through the restaurant to the stairs, I had to pass a dude wailing on a saxophone as part of the live entertainment that evening. I got to my room and thought the walls were made of paper. I could hear the sax as if I was sitting next to the speakers down stairs. As I got ready for bed, I could also hear every rickshaw within a block radius blasting their boomboxes. I'm not sure if the outside walls are made of paper too or if the door to the balcony didn't seal when it closed. If you are a light sleeper a room with a courtyard view that does not have a room number ending in the mid-20s would be a must.

This hotel is definitely conveniently located close to Petco and downtown - 5 stars for that! The room was cute and the bed is comfortable. However, no one told us when we checked in that our room would be directly across from the elevator electrical room. Definitely a 2 star night. Actually, one star would be enough due to the noise we had to listen to all night: clunking and screeching of an old elevator through out the night is incredibly unpleasant. What is worse is when we told the receptionist at the front desk she did nothing to rectify the situation. Don't think we will stay again unfortunately.

We stayed at this place for one night over Memorial Day and it was a generally good experience. The decor of the outside and bar area was really lovely. The main staircase and the older style decor stand out in the Gaslamp district of San Diego. The location is a great because there are so many great restaurants in the area. The rooms are a bit small though. We got a balcony room and it had a nice fireplace. But the clicker on it was a bit loud. The room also had a small balcony, a nice touch. But it has no privacy and is shared with the room next door (there is a see through iron barrier). Our neighbors smoked pot in the evening and the morning and it wafted into our room even though our doors and windows were closed. There is a nice bar with a happy hour. They don't have too many amenities though. They don't even have self parking, like most other hotels in the area. We had to street park if we didn't want to pay high prices for valet. Also, we accidentally left a few of our personal items in the hotel room though and when I called to collect them, they said they nothing was left. I know I left it since I went straight home. I wish they had been able to send them back. Nice place but will probably find somewhere else next time.

It's definitely a 2 star hotel in terms of quality and it was overpriced for what you got. We were told we could self park for $25 but when we got there it was valet only for $48/night. Although the valet guys were very friendly and kind. The rooms are old and dingy. The carpeting in the room was gross and dirty. It made me want to wear socks and not let my bare feet touch the ground. They don't even have a fridge in the room. Our room was extremely loud. The walls are very thin. You could hear sirens, late night parties, yelling and screaming from the street below, even other people's conversations. The bed and pillows were very uncomfortable. I had to ask for an extra blanket. The bathroom was tiny with very little counter space and very few towels. The shower also had very little water pressure. The hotel has little to offer in terms of amenities. It is close to lots of restaurants and bars in the Gaslamp Quarter but the street it was located on I wouldn't have felt safe walking by myself at night...

I had a horrible experience staying at this hotel a week ago. I work for the NAVY and my uniform was gone from Horton Grand Hotel, with a lot of my clothes, shoes, sunglasses, cologne, watch. I stayed there for two weeks and at the moment i still fighting with the insurance. I don't understand why a hotel like this doesn't has cameras in their hallways. Also, I have a picture where there is no one at front desk checking people in. Apparently the security system is not effective. It's estrange that in a hotel with this category has robberies continuously. Now, either the insurance or the hotel want to take any responsibility for my items.This is so frustrating!!!!

DON'T STAY IN THIS HOTEL! On 03/29/22 we suffered a ROBBERY of our clothes, shoes, watches, perfume, and also a complete NAVY uniform. We stayed in room 416 for two weeks. On 04/09/22 in room 418 another guest who wrote a comment on the hotel's Instagram had the same terrible experience, someone STOLE her perfume, purse, and her credit cards that were used at CVS and 7 Eleven. We were trying to talk to the manager but he was always "busy" and also he is ignoring our emails. We got a call from the insurance company but they disclaim any kind of responsibility because there is no evidence. How can we have any evidence if this hotel doesn't have SECURITY CAMERAS? Also, we haven't received any report from the door key access to our room.

Positive part of my stay: -Employees are nice - Gave 2 comp drink tickets to Salt and Whiskey - Able to check in early by staying in a handicap access able room - I was able to my package sent over there Negative part of my stay: - I GOT BED BUGS! Now I'm afraid my whole house is infested. I started seeing bites all over me! - Room was definitely behind outdated and not very kept up

Stayed for 2 nights in a king bed room with fireplace and would not stay again unless I could not find a room. When first walked in it smelled old. Bed mattress was lumpy and creaked when getting into it. When the AC came on it was very loud to where you had to raise the volume of the TV. Room was too small for a lounge chair and only had a desk chair. Could not bring or had a rollaway bed when asked. Limit of 2 extra blankets and pillows. Fireplace did not work. Phone showed room service, housekeeping but did not work. Front desk was only button that worked. Had a restaurant but you had to go order and bring food back to room. Too many issues and inconveniences for the price. Valet, security and restaurant staff were all very nice and helpful! Front desk staff I encountered were not as friendly.

Okay I had a few issues with this place that individually would have been no big deal but collectively kinda pissed me off. I paid like $260 for a room that was normally probably like $150 so maybe I would have been happier at that price but.. Alas. I was in town for a huge conference. (btw avoid this place if you're in the same shoes) the confirmation email i got assured me that there is self-parking for $25. at any other hotel i've ever stayed at, this would mean a parking spot supervised by the hotel, but when i arrived, there was only $48/night valet parking. The valet guy was brand new and had NO idea where we could park, but we found a couple public lots nearby (2nd and Island, $20/night). The desk clerk seemed confused when I lightly commented on this, and just said "well there's public parking." dude just fix your site?? it also says on the confirmation email you get when you book that there's a happy hour at the bar, but the poor bartenders have to tell everyone that's not true. uncomfortable for everyone involved. watched it happen twice. apparently the hotel changed ownership or something in early winter but it's almost summer! get your shit together! the in-room coffee maker is a complete piece of crap (dinky, cheap, makes the weakest coffee i've ever had and I'm not so particular!) we could hear trash trucks and stuff all night because the walls and windows are total skinny legends, and the bed was garbáge. Super hard like a trampoline, and while I'm on the subject, the blankets and towels were.. not acceptable. They were very scratchy and worn-out looking. i'll be damned if i didn't get a two star experience for a three star price. never again.

We had a wonderful time at the Horton hotel. It's a magnificent hotel, in the perfect little hidden street in lively San Diego. Yes, you guessed it, we went for the ghostly delights and we weren't disappointed. It was the infamous room 309 where Rodger Whittaker was gunned down hiding in the Armoire. The staff, no matter what area we were at, were the best of the best. I'm ashamed that I've forgotten their names but, they made our stay so pleasant. We got a heated room just like the hotel states about the unexplainable happenings that the infamous poker cheater will do in 309, and then in the middle of the night it'll be absolutely freezing cold. It was Saint Patrick's day but, by early am, the streets were eerie silent and the first hours of the full moon shined brightly outside as well as through the curtain cracks. We roamed quietly throughout the hotel in the middle of the night and it was such a vintage beautiful experience. There's so much beauty in every stair of the hotel. It just screams with history as we did when the elevator decided to take us for a ride, and didn't have a choice. That was an unexpected treat to say the least. And, if you're just there for the beauty and had your fill of ghosts or simply just don't believe, well, no worries because you'll absolutely love every little detail of the hotel, the location and the things to do in the area. Unless you go during events or holidays, you may find parking on the street, otherwise your car will be taken by the valet for $48.00, a night and you can have them bring it up anytime. I'm so happy we have such a beautiful piece of SD's past in pristine condition for all to enjoy. Book your stay!

This hotel has a historic charm! Apparently the hotel is haunted but thank goodness I did not experience anything paranormal during my 2-night stay! The breakfast downstairs was good, and they were very accommodating when I wanted to modify my order to fit my diet. There's also a really charming courtyard where you can read, plan out your day, or just relax. It almost gave me bed & breakfast vibes. Love that. This is a nice cozy hotel in a fantastic location! It's a nice unassuming little hotel with friendly people. STAFF The staff were very friendly and allowed me to store my luggage there almost the entire day after I checked out with no issues. There are also ghost tours you can sign up for as well. FOOD & DRINKS There's a charming little bar/restaurant called Salt & Whiskey attached to the hotel which has a shockingly large selection of whiskeys. Great spot to grab drinks with friends in a somewhat, lesser known location. The dinner food was just ok.

I have been reading all the reviews going back seven years to see if anyone had a paranormal experience like me but I didn't see any. My son who lives there told us the hotel was supposedly haunted but I really have never seen or experienced any ghosts before so I just thought it was funny. There are many pros and cons to this hotel.The staff was very nice, they had valet parking. The rooms were really quiet, no bands playing. The bed were comfortable. It was the best priced in town since we were going to petco park. They are pet friendly and only charge 25 per night!. The rooms were pretty clean as well. We had a good breakfast at the salt and whiskey attached to the hotel. The first night was very quiet and puppy never barked or woke up. Why then the three stars??? The bathrooms were small and old. They didn't have a make up mirror or Much space for cosmetics. There were no lamps so you had to get out of bed to go to a switch to turn the lights off and on. The rooms were small and furniture pretty old. The bar was closed so no drinks due to not getting enough employees so they said. Even though it was about 150 per night after parking48, puppy 25, taxes and fees it was over 250 per night. The second night we were in bed and puppy was sleeping. After about 45 minutes of watching a very disturbing and intense scene in a movie I heard a loud crash and puppy started barking madly! Somehow my purse crashed onto the floor which had been sitting in the middle of a chair! After that puppy was growling and barking off and on for several hours till she stopped at around 1 am. At first I just thought my purse fell on its own but later I thought it was impossible to fall by itself from the middle of a chair 45 minutes after I set it down. In the morning I set my purse on the very edge of the chair and made it top heavy. After two hours my purse did not fall. I'm just saying I can't know for sure but I'm pretty sure a ghost knocked my purse off the chair during a disturbing television movie scene.

I must report what I experienced. My tad a rassty. grossly drainage area.animals coming out of the tub area. I didn't want to take shower. The sink was grossly.i will not recommend. Please fix those problems.

Actually it's a lovely little hotel in the Gaslamp District, but off the main street so it's quiet at night. Reasonable prices. Very old and refurbished beautifully. Prompt service. Kind and knowledgeable employees. Extremely comfortable. Our room had a balcony overlooking a quiet central courtyard. If you're in San Diego, I'd recommend this place highly. It's close to everything happening without the bother of the noise. Tip: We parked on the street, which we could do, to avoid the $30 per night Valet Parking charge.

Stayed one night and the next time in the Gaslamp it will be more at the HGH. The remodel is complete and do like the way it turned out. Reuse of fixtures and furniture from the original Horton Grand and other local turn of the century hotels. Like staying in a museum with up to date comforts of the 21st century. Relatively quite, in fact absolutely quite. No noise from the neighbors or the hall and our room was right above the Salt and Whiskey. No street/alley noise either. We took the train in so did not deal with parking, which I understand is at a premium. Spotless clean through out the hotel and our room and a great price for the Gaslamp.

Not great. The rooms have fireplaces in them which is nice but only if/when there isn't a gas leak. One of our rooms stunk with the gas smell for hours and they were not able to fix it or move us to another room. We had to walk to another hotel and get a last minute reservation. In a convenient enough location but the street where you stop to valet is cramped and actually gives you anxiety. The valets were good although the front desk staff wasn't. They tried to tell me there was no manager on duty on a busy Saturday afternoon, hours before the wedding we were attending there. If that was actually the case, they should revisit their staffing. Note that the room doors don't close well so make sure to pull behind you and triple check.

Creepy af! You can hear EVERYTHING! AND YOU HAVE TO PAY 45 DOLLARS EACH NIGHT FOR PARKING!! Ridiculous! Everyone in the whole hotel hears every time you move Just spend a couple bucks more for a nicer newer hotel that's not HAUNTED!