Hoshino Resorts Bandaisan Onsen Hotel

NOT Cool for any snowboard and ski lovers!!! The official season end for south area is on 6th Apr. However, they closed most of the chairlifts a week before although the weather and snow condition was fine! There was only 2 lanes u could play literally. Most importantly, no chance u could access to the north area which snow condition is much better by their "famous" nyaits chairlift... only if u drive 1 hr to the north area by your own or pay 20000yen round trip taxi... I don't mind there s only 3 restaurant opens in food court but the there's no fun for any skier or snowboarder to stay here...

This resort has the most helpful staff, whilst I spoke only a little Japanese they were always happy to help and sort out my requests , large tasty buffet offerings for both breakfast and dinner. The onsen was so relaxing. bonus offerings of different activities was a surprise- morning and evening stretch class, lessons on how to was your board/skis etc. good sized rooms, as well as having washing and drying equipment is available to use. There was soooo much snow that some chairs were not running. having all the lifts open would have opened up a lot move of the mountain. I would stay there again.

Hotel itself has been old, but operation, service, food, events, ... are renewed and they satisfy people staying there. Especially dinner buffet is excellent ever. It was tasty and various, and felt very good hospitality. Location was also good, connected gelaende directly in winter season. From late spring, can enjoy golf in front of hotel. I really recommend this hotel.

Stayed here for four nights and it is a ski in ski out resort which was super convenient. It is a very local and quiet resort so you do not see as much tourists around. Rooms were nice and staff were friendly. However, they allocate you a specific time for each meal without allowing to change it- i had dinner at 7.45 and a breakfast meal at 6.45. They should look into creating more variety in the buffet as both breakfast and dinner selections were the same everyday. Additionally, the location of the resort was okay. If you were not skiing/snowboarding or going into the onsen, there really was not much of anything to do and going into town would be a 20-40min drive. But on the other hand, the onsen was great after a full day of being on the slopes and they have a short cultural performance in the evening which added to the experience. Overall, I would recommend staying here for a few nights.

Shuttle service is free for hotel guests from Bandaimachi station, reservation required. Room was spacious and clean. Buffet dinner offers good selection of foods, breakfast offers a variety of sashimi, crab, salmon roe, tuna and other toppings on rice. Indoor hot spring is small, free drink and popsicles. Lobby offers all day free coffee/tea, also miso soup and nuts/beer from 5pm. Hotel does not provides individual lockers for guests, only racks to place your gears. Would need to walk a little to the ski center, or ski down a flat slope to the lift. Hotel staff is friendly.

Bad experience. We have 11 persons. First night, just gave us 8:00pm dinner and 6:45am breakfast and we can’t change the time. This is buffet style and why you arrange the time without asking us first. Second , the door man didn’t help us to carry the luggage from the lobby. The lobby floor to the driving way have steps. This kind of service is not what we expected . I think they are not welcoming people to stay there

We have booked Hoshino Resorts Bandaisan for 5 days for spring ski season. Before i booked the hotel, their website said they are open til 6th Apr, but almost every chairlifts are closed on 31st Mar at the South part of Bandaisan. There is no chairlifts or shuttle service provided to North part Nekoma. Moreover, in such case I don't even understand why the chair lift on the top of south mountain are operating while we are not able to access from the resort.

We choose this place for its convenience as the ski resort is right next door.However it turned out to be the WORST living experience in Japan. There are bugs in the room, me and kids got bitten and left with itchy and red dots on the skin. There are blood stein on the wall right next to where you sleep. No body has ever tried to clean. There is no luggage service even if you paid almost 100,000 JPY/ per night for one room without meals. When you took the problem to the staff and management, their response would only be “ we are sorry”, which are only oral, didn’t even mean it, and, kept lying about what they gonna do to resolve it. There are plenty better places in Inawashiro or Aizu, please stay away from this place to avoid nightmares. Btw, when you try to make complaints about the bad services, you will get the PR email address from group page. And claim it is the ONLY way to do it.