Hospes Infante Sagres Porto - Small Luxury Hotels Of The World

Overall, a good stay—closer to 4 stars than 5. The rooms were comfortable, well-maintained, and of good quality. The Scarlet restaurant was a good , both in atmosphere and service. Breakfast, however, was just average, and the breakfast room lacked charm, feeling somewhat uninspiring. The reception staff were professional but not particularly welcoming, which impacted the overall warmth of the stay. The lobby, while in keeping with a traditional/historical style, feels outdated, with old books on the tables adding to a slightly tired impression. There is no on-site parking or valet service, but a public car park is located about 200 meters away. In summary, this hotel offers quality rooms but it could benefit from a warmer atmosphere, a fresher lobby, and a more inviting breakfast experience.

Our stay was so incredibly lovely and luxurious. The hotel is so beautiful and sumptuous! The staff was so accommodating, kind, understanding and warm to our whole group. A large group of us came quite suddenly after leaving the duoro because of fires and the staff was so welcoming and understanding. The breakfast was so deluxe! Fresh honeycomb, passion fruit, cappuccinos! We highly recommend this hotel and special thanks to Eva at the front desk for being so kind and helpful! The courtyard was a dream.

We stayed at this hotel for 4 nights in June and it was just perfect!! The hotel is beautiful (the oldest 5-star luxury hotel in Porto!) and the service was outstanding. Everyone from the doorman to the reception to the concierge - they were all so lovely and professional. Our room was a great size, quiet, clean, comfortable - and my favorite part, they replenish every day bottles of filtered water, Nespresso capsules, and even a fresh lemon with a knife for your tea :) |The hotel is in the perfect location in Porto for easily walking anywhere you want to go. The concierge also gave us a recommendation for the most amazing dinner, and helped us also with booking a day trip to the Douro valley. |The only problem we had with our room was that the WiFi didn't work in our room for some reason. I checked every day over 4 days, and told the front desk a few times, but they were unable to get it working (it worked on the ground floor, but not in our room on the 4th floor). |Aside from the wifi issue - this hotel was just perfect, stunning and comfortable, and I highly highly recommend it for a stay in Porto!!

We really enjoyed our stay this hotel. The rooms and finishes are very nice. We were impressed by the size of the dining rooms and quality of the bathrooms as well||Service from the staff was amazing very helpful, especially with our four year old||Most days we enjoyed drinks during the happy hour at the bar, good place to relax ||Location of hotel is excellent - loads of places to eat and drink, you can walk down to the river or walk to parks/shops/attractions||For us the main downside was the pool is a bit small - it was usually quiet though and had plenty of sun so we enjoyed it||Overall highly recommend the hotel and we will come back when we visit Porto again!

Room: enough for one person. Hot water took 5 minutes. Breakfast: lots of new people need more training. Try to order scramble egg w veggies but Kitchen refused to provide Dinner taste menu: most dishes are good. Fish dish could be much better. Chef made his efforts to meet customers expectations. Decoration: very traditional and beautiful design. I wish they don’t use plastic flowers. For the first 5 star hotel, I wish their decoration is better than that.

My family and I had a great time staying here. I travel a lot for work and vacation and stay at many hotels each year. It was the best Hilton property I have ever stayed at. All the staff were very friendly and super helpful. They did their best to accommodate my dad’s disability needs. We needed to head to the airport at 4am and they made sure we have everything taken care of and even prepared breakfast for us. The rooms are very nice and the elevators are very cool!

Beautiful hotel. Fantastic staff particularly front desk, concierge and house keeping teams. They go above and beyond to ensure you have a great experience . Location is perfect. Super comfortable bed. Breakfast is a bit underwhelming compared to other 5 star hotels I stayed in Europe. Also, wish my room had a dedicated work area.

Stayed two nights. Upon check-in we thought we had stumbled upon a hidden gem. The lobby has an old world charm and the registration process involves a sample of port wine while sitting in an elegant room. Unfortunately that’s where our luck ended. There were two issues (easy to correct) with our room that were not corrected after being reported 3 times. Breakfast (buffet) had a good selection - but the wait staff appeared to lack organization / were not attentive…and honestly, a 5 star hotel shouldn’t make you go get your own coffee from a machine. We requested late check-out, which was granted only because I am a Hilton gold member - but they zapped our cards anyways. I understand that this may be a computer “challenge” - but this should have been communicated so that I could have proactively git it re-done before going all the way upstairs…

The hotel is located in central Porto and is a walkable distance to every major tourist location, including about a 30-45 min walk to the Port houses across the river. The hotel is beautifully appointed, having recently been renovated, with attention paid to period details. I was impressed by the delicious breakfast service. I particularly appreciated the attentive and extremely friendly service of the hotel staff, some even referring to me by name multiple days after checking. I felt the staff went out of their way to make our stay enjoyable. We splurged for the junior suite as we had 3 of us traveling together and it was very comfortable with the addition of a cot in the room. Or note, the restaurant has an extremely tasty and affordable happy hour with 1€ oysters on the half shell. I look forward to visiting again soon!

Elegant hotel. Great location in the city center. Easy to walk everywhere. Attentive staff. Special shout out to the concierge who helped us with trains and reservations. The breakfast is extensive and includes everything you could possibly want. There is a small lounge pool with a beautiful sun deck. The beds are very comfortable and the rooms are a good size. The marble bathroom has a tub and shower and is very big.

Very central location. We walked everywhere during our 3 night stay here. Very close to the train station where we took the train from Coimbra. And also walkable to metro station for airport. The front desk greeted us with choice of port wine. We had no idea there was Pink port and how delicious it was! We asked where it was from and ended up visiting Calem for some port wine tasting. (not to be missed) The staff was really friendly and courteous. Since I used a white cane, someone always rushed to push the elevator button for me and held the door for me! And they remember hubby's name and greeted him with Good evening, Mr. (lastname.) Talking about top notch customer service. Buffet breakfast at the Vogue Restaurant was really good and fancy. Love the high end vintage feel. The only minor downside is it's slightly noisy at night. We could hear people partying at the square downstairs way past 3am. If you are a light sleeper, maybe can request a quiet room or wear earplugs. Would stay here again!

Great location in Porto. Fantastic brunch selection. Lovely outdoor patio. One evening we sat on the patio and played games and had appetizers. Very accommodating and friendly staff. Easy location to meet up with local tour groups, too. Small pool area, but nice. Definitely would stay there again,

Booked this hotel through Made for Spain and Portugal, supposedly a 5 Star hotel, it's anything but. We've had constant issues with the thermostat in our room, which, every time you take the key card out of the lights so let reverts to 28 degrees Celsius (about 85 F) The parking situation is a complete joke, firstly no valet option and the nearest public parking lot is always full meaning one has to drive 5 blocks away and park in the local department store underground parking, which also runs out of spots. The rooms are just ok, but very noisy given the location near many late night clubs. One of the worst hotel experiences I've had in a long time!

Very nice, enjoyed our stay. This was booked for us through our travel agent and included breakfast. Breakfast had plenty of options. Rooms were very nice. Excellent shower. Nice bathroom products (although I wish they had provided lotion). Staff was very pleasant. They even provided us with boxed breakfast on our last day since we had a very early train (we did put in a request for this).

My partner and I stayed at Infante Sagres for one night while we were visiting Portugal. Overall, I thought the room was very nice and the concierge was very accessible and helpful in planning our stay there. We booked our trip a bit last minute, and many hotels were either very expensive or full. This hotel had a very good price for a five-star hotel. I didn't really know where the location is relative to everything else, but I did find that the location was very central and walkable to most everything you need to be seeing in Porto. The room was very adequate, with modern furnishings and local toiletries. I asked for a hard pillow, and they had a few to choose from. There's also a plunge pool on the roof which was very enjoyable with some pretty good views. The concierge was the best part of our stay. We didn't know where to eat, and they recommended a few Michelin restaurants which were just great. They were very helpful across-the-board and made our stay very nice. Overall, we had a very pleasant experience at Infante Sagres.