Hospes Maricel

We had a truly wonderful stay and can’t recommend this hotel enough. the views are simply stunning, waking up to them and enjoying the surroundings throughout the day made the experience extra special. But what really sets this hotel apart, though, is the customer service. From the moment we arrived, the welcome, the f&b team and reception team made us feel genuinely cared for. A very special thank you to Andrea, who went above and beyond to make sure my parents and us had a magnificent weekend. She even helped us locate a small item we had accidentally left in the room, which we truly appreciated. This stay created lovely memories for our whole family. We will definitely be back soon! Adrià & Adrian

An exceptional experience. The huevo de onsen was outstanding — perfectly cooked at low temperature, with mushrooms and truffle creating an incredibly deep, earthy, and comforting flavor. Every bite felt carefully thought through, balanced, and refined. The dish alone felt Michelin-level: precise technique, high-quality ingredients, and an emotional impact that stayed with me long after the plate was empty. The restaurant has a quiet confidence — no unnecessary theatrics, just excellent cooking done right. Truly memorable. I will definitely return.❤️

We just finished the most amazing breakfast/brunch experience at Maricel & Spa in Mallorca, Spain. It was a true culinary experience and consists of 10 courses. The combination of flavors and the portion size for each course were masterfully planned. Marco was responsible for serving and guiding us through the process. His professionalism and wonderful personality truly added to this experience. We would highly recommend this to anyone who wants to sit back, relax and enjoy every course all while taking in the stunning beauty that surrounds you.

My partner and I enjoy taking small trips around Europe and staying in nice hotels. Some parts of our stay at this hotel were great, but others were absolutely awful and very sub-standard for this kind of place. First, this may seem minor, but in hindsight it should have been a red flag. For context, I use an app that finds discount codes. I used one, received 30% off, and happily used the savings to cover the cost of breakfast (25€/person/day). The following day, I received an email from the hotel saying that although the code had gone through, it was only valid for residents and therefore could not be used. I found it rude and poor customer service to ask me to pay the difference when it was their website that allowed the code to work. It would not be difficult to restrict codes by address. As it was a week before Christmas and I had other things to worry about, I let it go and asked them to cancel breakfast instead. Somehow this could only be done by cancelling and rebooking our entire stay, which resulted in many unnecessary emails. I stayed quiet, hoping the holiday would still be relaxing. I should have booked somewhere else. On arrival, we experienced the worst customer service we have ever encountered. The doorman was absolutely brilliant, helpful, kind, and polite. Unfortunately, his colleague at reception was shockingly rude. He did not offer us a seat, ask how we were, or acknowledge our journey or anniversary. Instead, he repeatedly tried to convince us to book breakfast after I had already explained why it was cancelled. Rather than apologising, he told us that the 200€ per night room we booked was actually “really bad” and located through a dark tunnel, and that we should pay for an upgrade. We were exhausted and had just arrived, yet the only thing we were asked for was more money. The room itself was pretty and had a nice sea view during the day. However, there were three major downsides not shown on the website. First, the shower and toilet are each in separate glass boxes, which feels more like a public swimming pool setup than a hotel room. Second, from 8am onwards there was an extremely loud pump noise coming from the pool on our balcony that woke us every morning and ran most of the day. It could not be turned off. Lastly, there were several insects in the room, though we had opened the window so this may be expected. On the positive side, the room was very clean and housekeeping staff were excellent and clearly cared about their work. As it was off-season, many facilities were closed. Had this been clearer on the website, I would likely have booked elsewhere. The restaurant was closed, dining took place in the bar area, and the outdoor pool and bar were also closed. Only reception and the spa were regularly staffed, making the hotel feel largely shut down. For dining, we expected a five-course gourmet experience. Instead, we were asked to choose from the standard menu, and even then the food delivered did not match what was listed. I ordered chicken with sun-blushed tomatoes and received chicken with lentils. Thankfully I like lentils. At this point it became laughable, especially given the mediocre quality. When we asked for the meal to be charged to our room, the waiter chased us outside to demand immediate payment, as if we might run away. Finally, we felt judged for choosing to use the bus instead of renting a car or taxis. We from a city, conscious of our carbon footprint, and chose this hotel partly because of the bus stop directly outside. Staff reacted with visible confusion when we said we did not need parking or taxis, which felt unnecessary. There were some positives though such as the doorman, the waiter who kept lighting the outdoor fire for us, the housekeepers, and the spa staff were all excellent. The spa itself was lovely, albeit small, but manageable due to the season. TLDR: some staff were wonderful and deserve recognition. Everything else was shockingly poor for the price. I would not recommend this hotel

We have already been to the best breakfast menu in the world at the Hotel Maricel several times. It is always a pleasure, varied, exciting compositions. 10 courses full of delicacies. Today Marco did the service and it was great. Thank you very much. See you next time.

I really enjoyed my stay at the Hospes Maricel. The room I choose was the attic room with 360 degrees of windows and a morning view of the sunrise. Two of the windows look out to the sea above the dining area. It was peaceful to sleep with the windows open. Ample heat amd and a bath tub I didn’t use. The shower do have some water spillage due to the design. The hotel staff was warm, helpful and responsive. I had the Christmas dinner which was different and interested. There was live piano player and Guitarist as well. The breakfast is a must ~ buffet style for all diets and fresh juices, prosecco. The spa treatment area is a bit small but sufficient. The sauna can hold about 5 comfortably and the pool was heated and good to swim although only 4ft. Taxis are easy to arrange and the from desk can access. Umbrellas are handy as it rains suddenly at this time. A little chilly in the day and evenings. I would return. It is a gorgeous island. You can take a car into the city for shopping and the cathedral. One of my favorite sushi places is a seven minute walk to the hotel.

Beautiful property, great location for relaxing, great staff! We stayed in the annex building in the natura rooms. King bedroom with private pool was very nice. Property is within walking distance to many restaurants and port Calanova. We really enjoyed our 2 night stay.

Very nice long breakfast (not too much though even it was 10 courses) in spectalucar atmosphere and view to the sea. Service by Marco was very pleasent and he made us feel most welcome, even though we came only for breakfast.

What a stunning property in Mallorca. While in town for a wedding, the brides recommended this spot as one of their favorite hotels in the area and I can see why. First of all, the views from the main building are absolutely stunning. Think panoramic views of ocean and sand with a beautiful pool that looks like it's floating in the ocean. That alone had me obsessed, but then I saw my room. When staying you can book in the main building, or the suites located in a passageway across the street which you access underground. We booked a room in the main building and got upgraded to the ocean view which was awesome. The room was quite large, with a large separate bathroom space which had the toilet and shower in one room with a tub and sink in the entryway which was great for girls sharing a room. We were also able to add a cot to the room for an extra 125 Euro a night and even with that, the room felt spacious. There is not a lot of natural light, as the one window that we had was super small, but the stunning views made up for it. The service from the folks at the hotel was super friendly. They offer room service, a spa, breakfast every day (include with suites or a la carte with a regular room), and amazing poolside service. I also love that you can go into the ocean straight from stairs attached to the pool. I really enjoyed my stay here. If you want to splurge a little and enjoy the views and amenities this is the perfect spot. It was great to unwind here amidst some jam-packed wedding festivities.

Gorgeous villa a little off the beaten path but easy to get to downtown, this hotel is the perfect place to relax and get away from it all. The spa is first rate. Maricel looks like an old palace, but it was built in 1948 to look that way. Back in the day, movies stars and royalty stayed here. It closed in the 80s and then reopened in 2002 with expanded rooms. Most rooms have terraces and ocean views. There is an infinity pool, a bar and cabanas that are busy in season. You can get massages in treatment nooks overlooking the water. There is a restaurant that serves incredible breakfasts and lunches. The main spa facility also has a separate business center for retreats and events. That area accessible by tunnel is mid century modern, but the overall aesthetic is neo-classical. The staff are friendly and discreet from the front desk to the restaurant servers to the cheerful maids who do a very thorough job maintaining the rooms. You even have a pillow library to pick just the right one for a good night's sleep. The bathroom is white marble with a soaking tub and dual handheld / rain shower. We stayed in #14, one of the best on the property.

The staff at the Maricel were absolutely incredible! You guys made our stay so comfortable and effortless. Thank you so much for everything!

Gorgeous boutique hotel surrounded by the rough rocky coast and steps away from a public sand beach, Hotel Maricel offers an oasis to escape while enjoying all the treats Mallorca has to offer. The summer spa is located in the caves under the hotel allowing for a relaxing experience as the waves crash down below you. During high season, children 16 and under are not allowed at the resort making it a quite setting ideal for couples looking to get away. Downtown Mallorca is just a 20 euro taxi away and reception is always willing to help. Looking back, I would have opted for a room at the main resort building over the newer building where each has their own pool - they're just too cold to use. Overall, it's an amazing escape and I can't wait to visit it again!