Diego Coffa
Google
I asked one of the receptionists if she could speak English since I'm still learning the language. She said yes, but then refused to speak English with me because "o teu português tá bom, se tens problemas só falas devagar, somos em Portugal e falamos português", all this accompanied by a very arrogant tone and the refusal to help me with my documents, which she gracefully passed to her colleague.
Later when I got out of the building I heard her saying "mudas do país" and less than 2 minutes later she jumped out of the back of the building, blocked my passage on the street, giving me the pathetic excuse that she actually just wanted to compliment my Portuguese skills by trying to force me to speak Portuguese and that she's sorry that I'm angry at her.