Hospital in the Rock

Relatively interesting tour of the “Hospital in the Rock” describing its history during WW2 and into the Cold War. Visit via guided tour only. Visiting the hospital and seeing the static recreation displays was relatively interesting, but the latter half of the museum focused on the nuclear explosions in Hiroshima and Nagasaki felt very out of place and disjointed. The guided tour itself was reasonably good, but felt very scripted. Overall an expensive but reasonably good tour, would be worth it if you were interested in military history.

Booked online in the morning and had plenty of spaces. Turned up and was already impressed by the entrance and first room you come across. First we had a video about the history of the hospital within Budapest. The tour guide (Rebek, I believe) was well spoken in English and very informative. You can tell she has a passion with how she speaks about Budapest and its history. The tour wasn't just in 1 room, it was within the cave system that was built and improved over the years. Couldn't take pictures which wasn't a problem because you really had to see it for yourself to get the feeling of how it must have felt to try and survive down there during WWII and the siege of Budapest. A hidden gem that I must recommend you visit whilst in Budapest.

The overall experience was completely let down by the customer service, which was truly disappointing. From the moment we arrived, the staff was rude and unhelpful. They made no effort to assist us with buying tickets and even went as far as calling us arrogant — which was completely uncalled for and unacceptable in any customer-facing role. In the end, we had to purchase the tickets online by ourselves. The guided tour was rushed, with the guide starting explanations in each room before the whole group had even arrived. This meant we missed important context in several parts of the visit. To top it off, the tour ended at 19:15, but by the time we finished, the gift shop had already closed. We didn’t get the chance to buy anything, which was a frustrating end to the visit. In all my years of visiting museums around the world, this was a first — finishing a tour and not even having the basic option to browse the shop. Amateur management. If you're only here for the exhibition, it's worth it. Just lower your expectations for everything else — especially the people running it.

I really enjoyed my visit to the Hospital in the Rock in Budapest. it was a fascinating and moving experience. The museum is incredibly well-preserved and gives a deep insight into a very intense part of history, from World War II to the Cold War. A special thanks to our tour guide, Lila, who was outstanding. Her professionalism, calm delivery, and deep knowledge made the tour even more engaging and informative. She brought the history to life without making it feel overwhelming. If you're in Budapest, don’t miss this place. It’s more than just a museum . it’s a powerful reminder of resilience and humanity during dark times. Definitely worth a visit!

In terms of display, the museum is very well structured and interesting, containing a wealth of information, with identical and very well-made replicas. In terms of service, we came a day before the visit and received no help with ticket purchases, nor was it properly explained how to buy them. The customer service staff acted like they didn’t want to be there, showing no willingness to explain anything and being rude and unfriendly to us. On the day of the visit, the guide rushed through the tour, clearly trying to get it over with, speaking too fast and moving directly to the next room without giving us time to properly see the exhibition. Since our visit ended at 7:00 PM, the same time the exhibition closed, we weren’t allowed to visit the gift shop, nor were we informed beforehand that it would be closed. The audio guide was quite incomplete and lacked information.

Fantastic experience with teenagers. The tour guide was exceptional and made it very interesting and informative. Definitely recommend! Even if you don’t have a specific interest in this topic, you will learn and get to understand the history better!

Nice tour around this hospital in the caves. Knowlegable tour guide. Worth the money paid for. Note: not allowed to take photos or videos inside.

It's a bit overpriced, but well worth the visit, it's a very good museum Anna our guide was excellent however maybe leave a little more time in order for people In tour to have a chance to look at the exhibitions and not running to catch up, also I seen somewhere that pictures can not be taken for risk of getting lost but getting not is not an issue as its quite a straight forward route. There also should be booklets about the history of the hospital and bunker to buy but unfortunately there isn't.