Stephen Delaney
Google
A nightmare stay. There was a family on my floor with multiple rooms that stayed up until 1 am on my first night, yelling and occasionally switching between the rooms. The doors in this hotel cannot be closed quietly and each time, it’s a loud boom. I asked them to quiet down and they ignored me. I complained to reception the next day. She said she would speak with those guests, but did not offer to switch my room. It might be because there were no vacancies or because it’s a very small hotel and you could probably hear this family in every single room anyway. The next night, it lasted until 2 am. With two nights of disrupted sleep, it ruined my trip to León. This hotel’s reception leaves at 3 PM, so you have absolutely no recourse with unruly guests that keep you up through the paper thin walls. The only thing that could have made the stay worse would have been bed bugs! There’s also no desk and nowhere to put your soap/shampoo in the shower other than the floor.