marcyllae
Google
Location great, room spacious and clean, patio nice. Front desk attendant was pleasant and nice. However, many problems in the bathroom. The shower leaked onto the floor from under the stall - we notified the owner (?) and he promised us extra towels to put on the floor and that it would be “looked at.” Second day, no improvement. We decided to just deal with Third day and night into final we had NO warm water in the shower. For two days. We messaged multiple times the owner who did not respond to messages. Made no attempt to apologize to us or even acknowledge how terrible it was to be visiting in January without warm water. We really wanted to like this hotel and give it a great review because the location was phenomenal and the ambiance good, the room clean, etc. ||But the lack of consideration for the poor plumbing in the bathroom and not responding to our requests was pretty rotten.