Hostal Cumbres del Volcan Flor Blanca

An okay hostel for an okay price. Nothing wrong and also nothing to write home about. It is a 5 minute uber drive to the centre. Old rooms and old terrace.

Customer service was horrendous. In my 18 years of traveling, I have never had witnessed such unprofessionalism with hospitality employees. They did not honor my booking.com reservation, gave us room types we did not reserve. When attempting to show reservation and explain situation, employee and manager refused to review booking.com reservation. They created their policies from thin air. Everything that was in writing/email confirmation was against their policies, but did not show any written policies for what they verbalized. In conversation, during issue, manager repeatedly interrupted me as I tried to explain issue. I could barely get a sentence in; he would continuously talk over me. When I called him on his continued interruptions, he then began reacting in the oddest behavior, as if he was in some type of theatric rendition of play or something. The manager was extremely disrespectful, unprofessional, and unbefitting. His approach was uncalled for, extremely emotional and made the rest of my stay feel super uncomfortable. Thankfully we only stayed 1 night. My daughter overheard him also make a racial statement about us. We were a party of 6, my small children witnessed this behavior. I had to spend ample time, calming them down and reassuring everything would be ok. The front desk would also make comment under her breath throughout conversation, also led with some odd prepubescent behavior. This was my only negative experience throughout my whole trip. The people from this country are so hospitable, our other accommodation during our vacation, exceeded all of our expectations, but this experience left such a sour memory for us. I suggest if you do stay in this location, book directly with them (i still would not recommend it) because they will not honor your booking.com reservation. Who knows even if you book with them, they can change their unwritten policies at a whim. Depends how they are feeling that day.

Provides value for money for San Salvador,but nothing special. Bus 4 or 42 will get you here. The park across the street is great.

Cheapest hostel in San Salvador with a bit of a walk to the city centre, but still manageable. Perfectly fine place to stay when in transit!

The dorms are not nice (dark, humid), kitchen is well equipped, terrace could be super nice but it's not taken care of. Generally, the place could need renovation (baths, terrace, dorms). Small lockers available, friendly staff. BIG MINUS: front door is open all day, no door, no keys, anyone can walk in from the street!!! Luggage storage isn't locked either... even while the receptionist was gone for 2+ hours!!! That is very dangerous for things to get stolen, not very considerate. Also the dorms are lacking plugs to charge your devices. Location is good but not super central. Give this hostel some paint and love and it could be a great place for travelers!

This hostal is fun and cute. It’s at a great location to be able to walk to the centro histórico of the town and is across the street from a great park. We stayed in a private bedroom that was huge and we had our own balcony and a spacious bathroom. We especially enjoyed the breakfast offered in the morning and found the staff to be kind and helpful. It has a lot of nice shared living spaces and a nice kitchen available to guests

Good location close to bus stops and easy walk to the downtown plaza. Bathrooms and rooms are a bit basic but do the job. Definitely need some new mattress, some of them looked newer but the one that I was put on felt like foam dissolved the same year as the USSR. Obviously they know it is a issue as they had placed some thinner mattress under it but really not feeling the bed boards would make a huge difference to your sleep. Nice vibe, feels more like you are sharing a big house rather than a hostel which is nice.

Better than expected. Would rate it five stars if they either had decent mattresses or added air conditioning to the dorms. The common areas are really nice, comfortable and well-lit (though with very few plugs), and there's hot water in the shower (uncommon in El Salvador), which actually works better than most I've seen across Central America and Mexico. There's also a pretty good kitchen that's now clearly divided between staff and guest sections. The dorms really do have terrible mattresses - they sag in the middle and you can feel the metal bars of the bed frame through them. The dorms also tend to stay pretty hot at night even when the temperature outside cools down. The fans help about enough (and I get hot easily), but it's definitely worth leaving the doors and windows open at least until the first person goes to bed. I didn't have any problems with mosquitos. The place is run in a kind of casual way - there's not much fancy customer service, and procedures are inconsistent (ask if you want a towel or really need a key), but the staff also were nice people who offered to help out with things they didn't have to. There's an adorable cat that destroyed my partner's cheap earbuds, so just be careful with your stuff (it didn't touch any of mine).