Hostal Puritama

Very odd establishment. The premises and rooms are nice, but the staff make the whole experience so unpleasant (if you can eventually find someone that is!). Make up new rules everyday, and each one comes with a cost which can only be paid in cash. Wake up guests early in the morning for no apparent reason and no one speaks anything other than Spanish so it’s very difficult to converse with them. Would not recommend

We stayed here as part of our G Adventures trip. It's a really lovely and friendly hotel. The staff are approachable and welcoming. The hotel is clean with modern rooms and all the little things you need for your stay. It also has a nice garden area which we all used for socialising between activities. I liked the recycling idea too, it felt good to have different bins we could dispose of our rubbish in as we had thrown away a lot of plastic bottles that could have been reused/recycled in previous areas of the trip. The hotel is along the main street so everything is within walking distance. We didn't have breakfast included (not sure if they provide this) but there are lots of cafes and restaurants nearby so it wasn't a problem.

Bad experience with the staff being very rude. They don’t tell you about any of their rules until you break them, they made our friend pay for hanging washing some of her own laundry in the sink as she missed the laundry deadline. They shouted at my other friend for leaving her bag on the bed when she first arrived to the hostel. They don’t compromise with you when you try to speak with them, customer service is non existent.

Worst place ever! I asked to do laundry when I arrived and they lost 3 of my things and charged me 27usd when it was only supposed to be 4usd. The staff was gaslighting me saying I gave multiple bags of laundry which is why I was charged that much but I didn't and it was still way less than a kilogram. When I complained that I lost clothes, the son of the owner was so rude and disrespectful to me. A simple apology and compensation would have sufficed but he had to mock me, insult me and gaslight me and our tour leader.

Will do anything to get money out of you. A friend came to the hotel for 1 hour and they demanded money from me because of it. Despite the security guard letting us in with no problems at the time, it wasn’t until the next afternoon they told me I owed them money because they came into the complex. Very aggressive, tried to go to reception to just get it paid so I could just forget about it and enjoy my trip but the front desk was always empty. Then they demanded I paid that evening at 10.30pm, got me out of bed to go and pay and then I said I have to pay cash, no card (which I didn’t have cash) Completely inappropriate, rude and just unnecessary. Awful place, don’t stay here! Definitely will not recommend.

Good hostel in town with pleasant outdoor spaces in the courtyard. However, our room was tucked away in a back area with no windows or natural light, and the bathroom was below average, featuring a hole above the door — not ideal for privacy in a shared room. The Wi-Fi didn’t reach this part of the compound either. On the plus side, the hostel is centrally located on the main tourist street. Laundry, like most services in San Pedro de Atacama, was quite expensive. Overall, good enough — but some rooms are definitely better than others!

The people who work there are awful. They'll listen to music all night and not turn it down when you ask. Also they'll leave your key in your door when you're gone. Absolutely unwilling to help you with anything. They were also really rude to my tour guide.

I think your experience here depends on what room you have. We had a brick built room just off the internal parking area. It had sun on it all day so was hot at night but was comfortable and nice. Some of our group had very bad rooms in storage areas and so check when you book. No air con and fans are okay. Rooms don’t cool down at night at all though. Location is not too bad. WiFi is average.