Hostal San Pancho

Let’s start with something positive: The staff was friendly and kind, which is one of the few positives of this hostel. When we arrived, one of the mattresses in our room was completely worn out, you could really feel the metal springs. But to be fair, it was replaced immediately after we complained. Unfortunately, that was where the positives mostly ended. Overall cleanliness was not good. There is only one toilet for men and one for women, which is clearly not enough. There are three showers, but only one was even somewhat usable, and that one was still very dirty. There was a collection of old soap bars left behind, no shelf for toiletries, and the clothes hooks were placed directly opposite the shower head, so you had to be very careful not to soak everything. In the other showers, there weren’t even hooks at all. The private rooms downstairs without a private bathroom offer very limited privacy. The walls don’t reach the ceiling, are extremely thin, and in one room there aren’t even proper walls. You hear everything. As bad as that is, the dorm is even worse: it’s basically just a corridor. You’re sleeping almost outside, facing the courtyard and the toilets, sharing your bed space with all kinds of bugs (mosquitoes, cockroaches, spiders). There are no mosquito nets. People constantly walk right past your bed to use the bathrooms or go out to smoke. The entire place smells of cigarettes and cannabis most of the time. The rooms clearly lack care and attention to detail. There are no hooks, no mirror, very limited storage space, and only one power outlet per bunk bed (for two people). The rooms are warm, stuffy, and smell musty. The beds were uncomfortable even after the mattress was replaced. There was also no Wi-Fi in our room — you had to go to the reception area or the upstairs common area to get a connection. The location is close to a bus stop, but the walk to the town center and the beach is quite long, although still manageable. Considering all of this, it wasn’t even particularly cheap. Overall, it does not offer good value for money, and I wouldn’t stay here again.

(Long review but want to be fair) I believe some of my experience was due to miscommunication but also an unclear website. I made a reservation for a dorm bed which according to their website, looked like it would have air conditioning. However, upon arrival the dorm bed I was given was not in a room but in an open air hallway with a small fan. This meant no lockers and hot humid conditions. After getting attacked by mosquitoes (it had just rained before) I requested to switch to a private room which would also have a/c. The staff, Luna, immediately accommodated the request. The room itself was in good condition, but had two problems. The shower had not been cleaned as there was hair all over the floor and the sink had a leak in it. The a/c wasn’t the strongest but sufficient for the summer. I ended up only staying the one night mainly because they were unable to accept electronic payment and I wanted to not use cash, it was a bit far from the beach/most restaurants as compared to other locations, and the WiFi stopped working or didn’t reach my room which they were unable to remedy. I wouldn’t stay here again unless it was renovated, but appreciate the kindness of the staff.

Very bad experience with this hostal , if you have another options that hostal is not good , air not working , ventilator not working, very expensive and the girl when I ask for 4 night she answered a price. And finally she robs us 1 night, not recommend, and she never give me a good solution about , she Only say sorry. I never back , and please not rent never with this people.

I would never recommend this hostel to anybody. Did not even receive a key to our room, and was told it would be given to us after they made a copy. Never received the key so we were locked out for 6 hours. Unhelpful staff and felt completely ignored. Rooms are hot, stuffy and unclean. The single fan in the room sounds like a jet engine which happens to be located right next to your head while you sleep. DO NOT BOOK HERE

We booked a suite for three nights and extended it on site for another two without any complications. The suite is very nice, spacious and has a balcony overlooking the courtyard. The bed was super comfortable and we had quiet and relaxing nights.||||If you need some privacy in the bathroom, the suite is not necessarily the right choice for you. It is open and you can see from the bed directly into the shower or to the toilet. We didn't mind, we made it work :)||||Before we flew back to Switzerland, we spent another two nights at the Hostel but the suite was already fully booked so we took a standard room. The room size and equipment is fine, only the bed was very uncomfortable compared to the suite and we slept badly.||||In the bathroom something is not quite correct with the drain, when we were showering, our half room was flooded.||||Breakfast was ok and freshly prepared every day, but unfortunately each person was only allowed to have one plate with a few fruites, a piece of bread and one drink and every day was the same. A little variety would have been nice or at least the possibility to get a second plate. However, it has a kitchen, which you are allowed to use as a guest, so you can arrange yourself.

The only reason we do not give it 5 stars is that there is no bar or even beverage service. But the atmosphere is both casual and elegant. Every corner is well lighted with views of the surrounding terrain, and flowers are everywhere. The managers are friendly and helpful, and the breakfasts are delicious and creative in real Mexican style, served by the lovely Karla. There is a very nice small pool for bathing and relaxing. We highly recommend Casa San Pancho and we will always return. This was our second stay.

San Pancho lacks accommodation in peak season so we stayed here. We paid $75 a night for a room here and actually it was pretty good. ||We had a room at the end of the hallway which had a little balcony. Maybe this is the premium room but it's worth getting it for the extra light and space. The bedrooms that look on to the hallway do not look as good. ||A point to remember is that the toilet and shower is in the room. So you will be very close to your room mate- so maybe stay off the seafood tacos etc! ||The wifi is good and the breakfast was basic but good - fruit with a delicious piece of banana and nut cake. Fresh juices and coffee too. ||I agree with others, it's a good 15 minute walk to the beach but on the other hand it's really close to where the bus drops you off. ||Overall I can recommend this place. |||

This hostel was great - besides the amenities and the pricing I have to say my favorite thing about my stay was how much attention to detail was provided by the amazing staff. I think it is the people who make a business great and for me it was Yazmin. She took very good care of me. On the map Hostel San Pancho looks like its far from everything but it's really not. It's just a short walk to the beach and on the way you see all the highlights that this little surf town has to offer. Would highly recommend.