Hostel Entre Vientos

3 and 1/2 stars this hostel was okay and doable for a short time in punta arenas, the room are spacious and have lockers for valuable, and nice outlet near beds. The staff is friendly and easy going. The common area is great and the kitchen is spacious-just missing a few items and isn’t the best equipped but you can make do. It’s a tad far away from town so you do have to walk a bit, I didn’t mind since I love walking, and it’s very close to the water and has a great view from the balcony. The people are good and meet some nice folks. The biggest issues is the cleanliness with the hostel, and why I rate low is because I seen some bed bugs on the couch and felt very uncomfortable sleeping know they were in parts of the hostel. Plus some thing aren’t really stocked. Take what you want from this it’s so so.

We had the worst experience in this hostel. When we arrived, the lady at the reception first let us wait for 5 minutes outside, and then 15 minutes inside with our backpacks on our back while she was on the phone. Then, when she finally hang up to help us check-in, she told us we had to go with a taxi for 20 minutes outside the citycenter to go to an ATM to pay our room, as the pin was not working. Wouldn’t have been a problem, but she told us we would have to do so in an hour max., because afterwards she would be gone. I don’t think that is how hospitality works, especially since it was their problem that the pin was not working. But the worst thing comes now, when she brought us to the room, it was the smallest room ever, it was at least 30 degrees in there, the bedsheets were really dirty with stains everywhere, and there were BEDBUGS. We checked out immediately and went somewhere else. AVOID this place at all costs.

The main thing that you can book it and get in in the middle of the night. That was necessary for us and very convenient. A common space is cozy. A breakfast is okay: bread, ham, cheese, cornflakes, milk, can fruits, butter, jam, instant coffee, tea, sweet cake/muffin. There were enough food and one could eat as much as they wanted.

Great Hostel, amazing value for money! Great facilities, clean rooms, nice kitchen and a cute breakfast. Nice staff. Amazing view and mostly- very cozy and warm, makes you feel safe!!

Positive: - Nice view from the balcony of the common area - Fast internet - Rooms: Lockers, Windows, Socket by the Bed - Breakfast included Negative: - Bed bugs in the common area, and staff does not seem to care - Service per se: toilet paper was almost always empty plus clogged toilets, and nobody was reachable, 2/4 showers were defect - Linens are provided but you need to put them on the bed yourself; reality is that at least half of the people don't do it, which is unhygienic - I was there for 3 nights and didn't have the feeling the room was cleaned once; the floor was more than dirty, especially under the beds - Pans in the kitchen are more than ready to be renewed Neutral: - outside of the city center

BEDBUGS. Got bedbugged here. Ended up not paying for the hostel but due to a late check in I’ve never got to speak to the owner? They didn’t answer me on what’s app or offered me a different bed/room, basically left me on read. Really bad handling of the situation.

HOSTEL IS GOOD, BED are good, nice Kitchen! Far Form Center! Good hot shower! Quiet!

Stayed in a private room which was clean. Very small. Bathroom had lots of black mould but otherwise was clean. When we arrived there was no receptionist to check us in and we had to wait an hour for her to arrive and find out from other guests she had gone into town. The hostel is quite a way out from the centre. We had a powercut whilst there that lasted all night. There was also a school trip there whilst we were there.