Hostel Entre Vientos

one fact and my biggest issue: shower floors are flooded and a therefore are a huge risk for a male guest to brake his neck -- i used the mens room. i can only speak for what i saw and experienced. grateful to have had a roof over my head but not as impressed with the lack of communication. in all, a great place to be away from PA's expensive yet tempting tourist traps.

Nice location, good view on the rooftop, and not bad breakfast. However, they don’t do the cleaning. After the last guest left, they just got rid of the sheets and let the new guests live in. Bed bugs issues are so serious there!

There appear to be serious bed bug issues at this hostel. I was bitten multiple times and later found a bed bug in my bed at night. I informed the staff and was moved to another room, but the original room was not taken out of service and other guests were not relocated or warned. No visible measures were taken to address the infestation. If you are concerned about bed bugs and protecting your luggage, I would recommend being very cautious or choosing another place to stay. And be aware that you can only pay in cash as their card machine is not working apparently.

No bed bugs for me. I stayed in the 10 man room downstairs and it was fine. I found the hostel to be clean and the staff friendly.

3 and 1/2 stars this hostel was okay and doable for a short time in punta arenas, the room are spacious and have lockers for valuable, and nice outlet near beds. The staff is friendly and easy going. The common area is great and the kitchen is spacious-just missing a few items and isn’t the best equipped but you can make do. It’s a tad far away from town so you do have to walk a bit, I didn’t mind since I love walking, and it’s very close to the water and has a great view from the balcony. The people are good and meet some nice folks. The biggest issues is the cleanliness with the hostel, and why I rate low is because I seen some bed bugs on the couch and felt very uncomfortable sleeping know they were in parts of the hostel. Plus some thing aren’t really stocked. Take what you want from this it’s so so.

We had the worst experience in this hostel. When we arrived, the lady at the reception first let us wait for 5 minutes outside, and then 15 minutes inside with our backpacks on our back while she was on the phone. Then, when she finally hang up to help us check-in, she told us we had to go with a taxi for 20 minutes outside the citycenter to go to an ATM to pay our room, as the pin was not working. Wouldn’t have been a problem, but she told us we would have to do so in an hour max., because afterwards she would be gone. I don’t think that is how hospitality works, especially since it was their problem that the pin was not working. But the worst thing comes now, when she brought us to the room, it was the smallest room ever, it was at least 30 degrees in there, the bedsheets were really dirty with stains everywhere, and there were BEDBUGS. We checked out immediately and went somewhere else. AVOID this place at all costs.

Positive: - Nice view from the balcony of the common area - Fast internet - Rooms: Lockers, Windows, Socket by the Bed - Breakfast included Negative: - Bed bugs in the common area, and staff does not seem to care - Service per se: toilet paper was almost always empty plus clogged toilets, and nobody was reachable, 2/4 showers were defect - Linens are provided but you need to put them on the bed yourself; reality is that at least half of the people don't do it, which is unhygienic - I was there for 3 nights and didn't have the feeling the room was cleaned once; the floor was more than dirty, especially under the beds - Pans in the kitchen are more than ready to be renewed Neutral: - outside of the city center

The main thing that you can book it and get in in the middle of the night. That was necessary for us and very convenient. A common space is cozy. A breakfast is okay: bread, ham, cheese, cornflakes, milk, can fruits, butter, jam, instant coffee, tea, sweet cake/muffin. There were enough food and one could eat as much as they wanted.